Ratings based on 2,569 Verified Reviews

3.8 out of 5
70% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Philadelphia

No hot water!!!

Posted 15-Dec-2016
The room was freezing and it felt like the heat never kicked in. The shower and sink water was luke warm and all 4 towels I picked up had brown stains all over them. After complaining to the front desk about the water they moved us to another room. I let the shower water run for 20 mins and it still never got hot. I missed my dinner reservations due to room changes and not being able to shower. In the end I informed the manager I was not happy and ended up getting a refund and staying at the Tropicana, which was way nicer and we got a better deal on a suite. I wouldn't recommend this hotel. The rooms were nice and the staff was accommodating but dirty towels and no hot water was enough to make me cancel my entire reservation.
4out of 5
by A verified traveller

Hotel limpio

Posted 12-Dec-2016 on Hotels
No había agua ni nada en la habitación y el restaurante cierra a las $10.00
5out of 5
for Everyone
by A verified traveller from Church Hill, Maryland

Lovers getaway!

Posted 08-Dec-2016
Pros: Everything was great!
Location: Great location and the casino is literally walking distance! And the restaurant Kelsey's is the best, great food and entertainment!
I had the time of my life! Everything was great and very convenient! We will be back again!
3out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Dec-2016 on Hotels
3out of 5
for Everyone
by A verified traveller

Posted 03-Dec-2016
Nice hotel for more relaxed time perfect if you want to be away from the casinos and all the huge crowds.
2out of 5
by A verified traveller from US

Tired Property - Needs renovation.

Posted 02-Dec-2016
Pros: Close to the Boardwalk. That was it.
Cons: Shampoo your carpets. They stink.
Location: Stay on the Boardwalk and you should be safe. Avoid the side streets.
Sadly, this is no four star Hotel. The ratings on Expedia indicated that it was. The Hotel is very old and in dire need of renovation. The outdated lobby has a small and crowded check-in area. Loud annoying music is constantly playing in the lobby. The outside is littered with cigarette butts and is poorly lit. The signs and canopy are long overdue for upkeep. The rooms need paint and the furniture is very worn out. Overall, this worn out Hotel was not worth the money we spent. In addition to the rate you pay, there are several Atlantic City and New Jersey taxes you must pay. My advice is to stay at another Hotel on a weekday. There are much better Hotels at lower rates.
5out of 5
by A verified traveller

Great Boutique Hotel for the price.

Posted 01-Dec-2016 on Hotels
Had one of the best massages in my life at the Sea Spa.
5out of 5
for Couples
by A verified traveller from New Jersey

Nice boutique Hotel

Posted 30-Nov-2016 on Orbitz
Pros: Retro looking and cleaningness
Location: Cuba libre restaurant is great, boardwalk.
It was a very good experience, went to Atlantic City for our 10th wedding anniversary, our reservation went through with no problems, Michael (concierge) went the extra mile and added a champagne to the room (really nice touch), staff friendly and nice facility, parking was off site but no problem just a block away, overall a great experience.
2out of 5
by A verified traveller from Massapequa, NY

What a waste

Posted 29-Nov-2016 on Orbitz
Pulled up to the Chelsea, the only street with access to the hotel was blocked by a huge crane. After making a u turn, I was forced to valet the car because there was no on street parking. Once inside the hotel, check in was slow and the young lady who helped me didn't seem to want to be there. Went up to the room and found it was directly across from the elevators-extremely noisey ones- the room was eh. The view I had expected was blocked, so much for ocean view. Went down to the 5th floor lounge, food was ok, except for the cockroach walking on the bar where we ate. The gym was garbage. I so overpaid and wasn't ready or knew about the $125 incidental fee! What a rip! Never again, this place stunk. Orbitz your description was definitely off.
5out of 5
by A verified traveller

One of my favs

Posted 27-Nov-2016 on Hotels
Great place if you need a hotel sans casino! The price is right also. Not too fancy but also not too budget looking.