Ratings based on 2,563 Verified Reviews

3.8 out of 5
70% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Philadelphia

No hot water!!!

Posted 15-Dec-2016
The room was freezing and it felt like the heat never kicked in. The shower and sink water was luke warm and all 4 towels I picked up had brown stains all over them. After complaining to the front desk about the water they moved us to another room. I let the shower water run for 20 mins and it still never got hot. I missed my dinner reservations due to room changes and not being able to shower. In the end I informed the manager I was not happy and ended up getting a refund and staying at the Tropicana, which was way nicer and we got a better deal on a suite. I wouldn't recommend this hotel. The rooms were nice and the staff was accommodating but dirty towels and no hot water was enough to make me cancel my entire reservation.
5out of 5
Recommended
for Everyone
by A verified traveller from Church Hill, Maryland

Lovers getaway!

Posted 08-Dec-2016
Pros: Everything was great!
Location: Great location and the casino is literally walking distance! And the restaurant Kelsey's is the best, great food and entertainment!
I had the time of my life! Everything was great and very convenient! We will be back again!
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2016
Nice hotel for more relaxed time perfect if you want to be away from the casinos and all the huge crowds.
2out of 5
by A verified traveller from US

Tired Property - Needs renovation.

Posted 02-Dec-2016
Pros: Close to the Boardwalk. That was it.
Cons: Shampoo your carpets. They stink.
Location: Stay on the Boardwalk and you should be safe. Avoid the side streets.
Sadly, this is no four star Hotel. The ratings on Expedia indicated that it was. The Hotel is very old and in dire need of renovation. The outdated lobby has a small and crowded check-in area. Loud annoying music is constantly playing in the lobby. The outside is littered with cigarette butts and is poorly lit. The signs and canopy are long overdue for upkeep. The rooms need paint and the furniture is very worn out. Overall, this worn out Hotel was not worth the money we spent. In addition to the rate you pay, there are several Atlantic City and New Jersey taxes you must pay. My advice is to stay at another Hotel on a weekday. There are much better Hotels at lower rates.
1out of 5
by A verified traveller

It was a trerrible. I would not recommend.

Posted 21-Nov-2016
It was a trerrible. I would not recommend.
5out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
Had a Great Stay
5out of 5
Recommended
for Everyone
by A verified traveller from Z

Great place for a getaway

Posted 18-Nov-2016 on Orbitz
Great place to stay for a weekend away! Ocean view out of our room, right on the boardwalk, beautiful comfortable room. Lovely amenities and restaurants right in the hotel. Would definitely recommend!
3out of 5
by A verified traveller

Posted 18-Nov-2016 on Hotels
The location was great walk to all beach casino shopping the hotel was update nice in some areas the staff was friendly but are room smelled and was told would have housekeeping fresh it uo but never came. Wad a hope skip and a jump from tropicana which had everything inside u needed. Next time we will spend a little more money to stay there instead.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Great Value - Luxury at a reasonable price.

Posted 15-Nov-2016
Pros: This hotel is in a great location, is reasonably priced, and provides great value at it's price point.
Cons: Some things in the hotel seemed like they needed a little TLC (Elevator, carpet in room, bathroom fixtures) But for the most part is was great. Also, I requested more towels for my bathroom, and they seemed surprised that I wanted 4 instead of 2. Just make me happy!
Location: Gamble. Goodluck!
3out of 5
by A verified traveller

Nice stay for one night, but needs to be cleaned!!

Posted 14-Nov-2016 on Hotels
Overall, the experience wasn't the worst I've had, but definitely not the best. Went for one night to see a concert at the Tropicana. The room definitely needed a thorough cleaning. Stains on the walls and comforter, contemplated sleeping on the chair in the room. For some reason, I was double charged for parking, but thankfully the staff quickly sorted that out. I would consider staying here again as long as the rooms get thoroughly cleaned. In need of some minor updates, but overall fairly modern. The bayview room gave great views of the west side of the city. The biggest downfall is that in order to use the gym, you have to pay and the food options on site are ridiculously expensive. You'll be better off going next door to the Tropicana and going to the buffet. Again, it definitely needs updates and undoubtedly needs to be cleaned extremely thoroughly. Staff was friendly, yet very uninterested and this is the FIRST hotel where I've EVER had to SIGN A CONTRACT at check in!! I would recommend this hotel if it's just for one night, anything more you'll be much better off staying at one of the casinos for a few extra bucks.