Exterior detail

Reviews of Resorts Casino Hotel Atlantic City

3.5 out of 5
Resorts Casino Hotel Atlantic City
1133 Boardwalk, Atlantic City, NJ

Reviews

8.0

Very good

Rating 10 - Excellent. 1002 out of 2254 reviews" "
Rating 8 - Good. 590 out of 2254 reviews" "
Rating 6 - Okay. 329 out of 2254 reviews" "
Rating 4 - Poor. 186 out of 2254 reviews" "
Rating 2 - Terrible. 147 out of 2254 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid $530 for one night at a hotel that isn't worth the $70 they normally charge per night. The hotel next door was sold out and since we were seeing a concert there, we figured how bad could it be for one night? Well let me tell you... To start, we checked in around 4:30. There was a dirty glass on the floor outside of the room. Multiple people from housekeeping were in the hallway and had to walk by it. It was still there when we checked out the next day am. The bathroom had an overpowering smell of bleach like someone poured it in the shower and didn't rinse it. There was a light on when we walked in. There was literally no switch for it, so we ended up having to unplug it to turn it off. There is only an outlet on one side of the bed so only one person could charge their phone. The bed felt like we were sleeping on actual plywood. The closet was so weirdly shaped that you could not have actually used it to hang up clothes if you had the unfortunate experience of booking multiple days. The door was on side and then you have to press against the wall and walk sideways to hang up the clothes. I have never seen anything like it. There were signs everywhere celebrating the 45th anniversary of the hotel and I don't think they have remodeled since it was built. It is dated, the wallpaper in the hallways is peeling. The front of the hotel on the boardwalk has been badly damaged by fire and it doesn't look like any work is being done to repair it.
Stayed 1 night in Apr 2024

8/10 Good

Channel

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Naquan

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay and enjoyed the visit.
Stayed 2 nights in Mar 2024
Response from TR on 22 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay with us.

10/10 Excellent

Erin

Stay was great! Staff as very nice and accommodating. Beds were comfy and room was clean. The bathroom situation is a little odd. There is a pedestal sink and no where to put your toiletries and do your make up.
Stayed 2 nights in Apr 2024
Response from TR on 22 Apr 2024
Thank you for your feedback and staying with us.

4/10 Poor

Nicole

Disliked: Staff & service, property conditions & facilities
Make sure to check your room. We thought they were doing us a favor with an early check-in, but when we got to the room it wasn't what we reserved. We had to drag all of our things back downstairs to the lobby. When i told them we booked a king and not a queen , they made us wait an hour past check-in because the room wasn't cleaned yet.. We vitj also got sick from food we ate at the convenience take out. I wouldn't stay again. The slits weren't good machines either.
Stayed 1 night in Apr 2024
Response from TR on 22 Apr 2024
We sincerely apologize for the inconvenience and experience you had with us during your stay. We thank you for your feedback.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!!!
Stayed 1 night in Apr 2024
Response from TR on 21 Apr 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Sarahenid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely enjoyed myself with my husband
Stayed 1 night in Apr 2024
Response from TR on 21 Apr 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Maurice

Awesome
Stayed 1 night in Apr 2024
Response from TR on 21 Apr 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Tiffany

Travelled with family
I had so much
Stayed 1 night in Apr 2024
Response from TR on 19 Apr 2024
Thank you for your feedback!

6/10 Okay

Krystal, Collingswood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and accommodations were wonderful, but we had to wait almost two hours after check in to get into our room. We were told housekeeping was still cleaning. We had a show to go to and didn't have time to get ready.
Stayed 1 night in Mar 2024
Response from TR on 18 Apr 2024
Thank you for your feedback and staying with us. We apologize for the inconvenience that occurred during your check in.

2/10 Terrible

brianna

Disliked: Cleanliness, property conditions & facilities
Dirty and old. Don’t go.
Stayed 1 night in Apr 2024
Response from TR on 18 Apr 2024
Thank you for your feedback, We apologize for your experience with us.

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel rooms needs remodeling
Stayed 2 nights in Mar 2024
Response from TR on 18 Apr 2024
Thank you for your feedback. We will take your feedback and comments into consideration.

8/10 Good

Kya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from TR on 18 Apr 2024
Thank you for your feedback and staying with us .We hope to see you soon!

10/10 Excellent

jaombay, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was accommodable and the hotel was clean and friendly
Stayed 2 nights in Apr 2024
Response from TR on 15 Apr 2024
Thank you for staying with us and we are glad you enjoyed your stay!

4/10 Poor

Amy

Travelled with partner
Liked: Staff & service
The wallls in the rooms are super thin we could hear the people next to us tv all night long and could hear their conversations as well.
Stayed 1 night in Apr 2024
Response from TR on 14 Apr 2024
We sincerely apologize for the inconvenience caused to you during your stay and we value your feedback.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about casino resorts would come back again
Stayed 4 nights in Apr 2024
Response from TR on 14 Apr 2024
Thank you for your feedback and staying with us.

6/10 Okay

katie, COLLEGE POINT

Travelled with group
Disliked: Staff & service
The check in counter service attitude so bad
Stayed 1 night in Apr 2024
Response from TR on 14 Apr 2024
Thank you for your feedback. We apologize for your experience.

10/10 Excellent

Taneka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool hours for kids
Stayed 4 nights in Apr 2024
Response from Resorts Hotel Management on 13 Apr 2024
Thank you for your review.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from TR on 14 Apr 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Resorts Hotel Management on 13 Apr 2024
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROPERTY CLOSE TO SHOPPING AND EVENTS.
Stayed 1 night in Apr 2024
Response from TR on 10 Apr 2024
Thank you for your feedback and staying with us. We are glad you enjoyed your stay and hope to see you soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Resorts Hotel Management on 13 Apr 2024
Thank you for your review, we are glad you enjoyed your stay.

6/10 Okay

Mayelin

Stayed 2 nights in Apr 2024
Response from Resorts Hotel Management on 13 Apr 2024
Thank you for your review.

8/10 Good

Daniella

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from TR on 10 Apr 2024
Thank you for your feedback and staying with us.

6/10 Okay

Teresa

Stayed 2 nights in Mar 2024
Response from TR on 9 Apr 2024
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the boardwalk. Beautiful beach and view.
Stayed 2 nights in Apr 2024
Response from TR on 8 Apr 2024
Thank you for your feedback and staying with us.

6/10 Okay

Robert, Lansdowne

Travelled with partner
Liked: Staff & service
The room had minor damage to ot the bathroom door would not lock the hallways were noisy
Stayed 2 nights in Apr 2024
Response from TR on 6 Apr 2024
Thank you for your feedback and staying with us. We apologize for the inconvenience and will ensure we pass this on to our housekeeping and facilities team.

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible view but clean and quiet room.
Stayed 1 night in Apr 2024
Response from TR on 6 Apr 2024
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located very nice. Property rooms are nice. People are very polite
Stayed 2 nights in Apr 2024
Response from TR on 6 Apr 2024
Thank you for your feedback and staying with us!!

6/10 Okay

Patti

Travelled with family
Liked: Cleanliness, staff & service
The staff was very nice to put the hotel was not
Stayed 2 nights in Apr 2024
Response from TR on 5 Apr 2024
Thank you for your feedback. I apologize for your experience. We will take your feedback into consideration and make the appropriate changes.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed very much
Stayed 3 nights in Mar 2024
Response from TR on 4 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay!

4/10 Poor

Rosa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from TR on 5 Apr 2024
Thank you for your feedback and we apologize for the inconvenience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Resorts , combined with all the available amenities make it my " go-to " when in Atlantic City. Keep up the good work.
Stayed 1 night in Apr 2024
Response from TR on 4 Apr 2024
Thank you so much for your feedback, and we appreciate your comments!

8/10 Good

Amber

Travelled with family
Room smell of mildew, weed and smoke.
Stayed 3 nights in Mar 2024
Response from TR on 4 Apr 2024
We apologize for the inconvenience. Appreciate your feedback.

8/10 Good

Robert, Rutherford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great!
Stayed 1 night in Apr 2024
Response from TR on 4 Apr 2024
Thank you for your feedback, we are happy you enjoyed your stay.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TR on 4 Apr 2024
Thank you for your feedback

10/10 Excellent

Tiarra

Travelled with family and small children
Liked: Property conditions & facilities
I loved this hotel so much
Stayed 2 nights in Mar 2024
Response from TR on 4 Apr 2024
WE are happy you enjoyed your stay.

10/10 Excellent

Dirvail

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and a much needed quick getaway.
Stayed 1 night in Mar 2024
Response from TR on 4 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Nana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was good ! The room was nice with a great view ! Room was clean only thing the sheets had like a little stain , other then that everything was good would definitely go again and recommend this hotel
Stayed 3 nights in Mar 2024
Response from Resorts Casino Hotel. on 2 Apr 2024
Thank you for your review.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very customer friendly. Attractions for the kids are very convenient to the lication. I would highly recommend this hotel for vacation. I look forwardvto staying at this location again.
Stayed 1 night in Mar 2024
Response from TR on 5 Apr 2024
Thank you for your feedback and choosing to stay with us!! We are glad you enjoyed your stay.

8/10 Good

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside needs up dating. Very dirty when you walk out to the boardwalk
Stayed 2 nights in Mar 2024
Response from TR on 1 Apr 2024
Thank you for your feedback. We apologize for the inconvenience.

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was rude and his clothes were dirty. Also they valets wouldn’t let me use the cart to bring my stuff to my room. Place is very dated. The front desk person who checked me is was very nice.
Stayed 1 night in Mar 2024
Response from TR on 1 Apr 2024
We are very sorry for your experience here at Resorts during your stay. We apologize and will definitely look into this. Thank you for your feedback.

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 1 night in Mar 2024
Response from TR on 1 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Excellent

Fermin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the pkace
Stayed 1 night in Mar 2024
Response from TR on 1 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Room was perfect for the night we were there. Staff was super friendly and helpful. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from TR on 1 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from TR on 1 Apr 2024
Thank you for your feedback and for staying with us.

10/10 Excellent

thomas

Stayed 2 nights in Mar 2024
Response from TR on 20 Apr 2024
Thank you for your feedback and staying with us!

10/10 Excellent

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was very nice. they upgraded our room for me at no additional charge upon my request. All of the staff we encountered were extremely polite and courteous.
Stayed 1 night in Mar 2024
Response from TR on 30 Mar 2024
Thank you for your feedback. We are happy you enjoyed your stay!!!

10/10 Excellent

Yendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest place to stay alone and with the family.
Stayed 2 nights in Mar 2024
Response from TR on 30 Mar 2024
Thank you for your feedback and staying with us.

4/10 Poor

shanta

Travelled with partner
Was told i could check in at 3 or 4 but couldnt check in until 5. No waitress on thr casino floor to ask for drinks. Limited dining options
Stayed 1 night in Mar 2024
Response from TR on 30 Mar 2024
Thank you for your feedback and we apologize for the inconvenience.