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"Breakfast is good! Cleaning in room is not so good. Hotel is 3 stars"

"Overheated room with no way of cooling (aircon not working). An horrendous sewage smell in the mornings. Initially thought was in the room, but the whole area was very smelly - apparently “it’s normal”"

"I loved the place. Clean, good air quality (!), safe, convenient (kitchen, washing machine, iron, grocery stores in the building), QUIET, walkable distance to the US embassy and the city park with a river walk. The National Museum of Kazakstan is relatively close. We spent there 4 nights. The only minor issues were the absence of the easily accessible playground and busy elevators. But overall, I highly recommend the place. This is a VERY GOOD DEAL."

"A nice place with a decent breakfast. The water in the pool was green, so we didn't dare go for a swim. The room cleaning left something to be desired."

"Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me "

"The entire staff from the front desk, breakfast and at the bar, everyone was over the top. "

"Room was nice. However, pool and spa were shut for at least a week without being informed "

"A+++"

"The receptionist was exceptionally rude and said cruel things to my guests that were traveling with me. She treated us as if we were not worthy of her hotel. I had paid 5 months in advance and she acted as if they didn’t have a room for us but a later receptionist showed us 4 rooms to choose from. I wrote to management and the failed to respond. The first room That the rude woman gave us smelled strongly of mold. It was u bearable but we thought we had no choice. Then the helpful man gave us real options. Never again. "