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"The location of the hotel was perfect. It was a very short walk to the town center the the lake front. The funicular was outside the front door to travel between the train station and the hotel was effortless. The staff was very nice. The breakfast was very good."

"Our room overlooked the Lake...Room was wonderful with a great bathroom and extremely clean.Breakfast was plentiful with so many choices.Location was perfect as the Promenade was right across the street from the Hotel.Centrally located as well. Staff was very friendly and helpful. "

"Breakfast was excellent and a good variety "

"Perfect for overnight stays."

"Lovely people."

"The staff were so accommodating and friendly. The food was incredible and the spa was very relaxing"

"By far the best hotel on Lake Lugano. Amazing spa"

"We stayed at the hotel in March 2026. The hotel is dated, but clean. The staff were nice. The hotel rooms were clean. But the heat was so high it was very uncomfortable to sleep. Pillows were so soft your head was on the bed despite the pillow. The hotel and staff and patrons looked right out of 1970’s Lawerence Welk show. From the way we were served, to the food"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "