The only thing I liked was the quiet room I had which was very important to me. The place is difficult to find even by Uber due to the streets layout in the neighborhood. Payment must be in cash. Elevator on 1st floor didn’t work. Had to walk up the stairs with heavy bags to take the elevator from 2nd floor.
The elevator is very old and extremely small, barely enough for 2 persons.
The room was small and screaming for renovation.
There was some broken tiles that were covered by a thin rug. No trash basket and no small table in the room. Very small and old fridge. Even The TV remotes needed batteries. Upon leaving, I asked for my receipt but the front desk personnel refused to give me one, claiming receipt has to be written by accounting which was not available at the time!. He also complained about my rate and asked me to show him how I got it. Then he claimed it was for budget room!, which made me wonder if there were rooms actually worse than the one I got.
Clearly this place is mismanaged because it is in a nice and quiet neighborhood and can be much much better, so unfortunate.
New Garden Palace Hotel
A verified traveller stayed at New Garden Palace Hotel
Posted 6 months ago