Arras Golf

Upgraded 'superior' room's floor in poor state of repair. It was a basic room, basic comfort at best. Corridor carpets haven't been vacuumed or clean.

A shame the staff was unable to prepare a breakfast box for the day I checked out because I had to leave earlier to catch a train. Apart from that, very nice hotel.

My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable.