Hiking

Reviews of The Killick Inn & Suites

3.5 out of 5
The Killick Inn & Suites
268A Main Road, Arnold's Cove, NL

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 130 reviews" "
Rating 8 - Good. 13 out of 130 reviews" "
Rating 6 - Okay. 2 out of 130 reviews" "
Rating 4 - Poor. 0 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Darlene H on 9 Aug 2023
Thanks so much for your stay with us! It was so great to have you and we're so glad you enjoyed your stay.

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely spot with great communication
Stayed 1 night in Sep 2022
Response from Darlene H, Owner on 10 Sept 2022
Thanks so much for your stay and review. Such a pleasure to have you. All the best in your travels!

10/10 Excellent

Christa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, spacious suites with fully-equipped kitchens and ensuite laundry facilities, as well as grills. Checkin and checkout were easy. My only complaint was that the water pressure was very low, but that seems to be quite common in Newfoundland hotels.
Stayed 2 nights in Jul 2022
Response from Darlene H, Owner on 7 Jul 2022
Thanks so much for your stay and for your review. So glad you enjoyed your experience. Hope you come again!

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic suite, we used the washer and dryer, booked 2 bed, balcony unit but issue with building, so got 1 bed, ground floor, no balcony instead, $20 less. Barbeque outside front door, on parking lot, but no propane! Ok for 1 night, or temp workers? Building has structural issues, *there is no "Inn"*
Stayed 1 night in Jun 2022
Response from Darlene H, Owner on 2 Jul 2022
Thank you for your stay. We are sorry to see that you didn't have the positive experience that we hope for all of our guests. We just wanted to address some of the comments that you noted in your review. We did notify you that we had issues with the suite you had booked that would not be resolved before your check-in date and we provided you with the option to stay in one of our standard suites with one-bedroom, on the main floor without a balcony. This is the option you chose instead of cancelling your reservation. I would like to point out that the barbeque is not on the parking lot and that if you were low on propane we were just a phone call or message away and we would have replaced your tank. Also there are no structural issues with the building and not sure why you would think there are issues. In addition to the 21 self-contained suites, we are an inn that has an on-site cafe (although closed for this season due to shortage of staff), a conference room for group events, training, meetings, etc., hot tub facility, shuttle service and tour services. We are sorry that your experience did not meet your expectations. We do wish you well in your travels.

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Our room was excellent. So clean and had everything we needed. We were so excited that we had a washer and dryer as well. Darlene was very friendly and helpful.
Stayed 6 nights in Jun 2022
Response from Darlene H, Owner on 29 Jun 2022
Thanks so much for your stay! It was so great to have you and such a pleasure to meet you. Hope you had a great time exploring our area! All the best in your travels.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Jun 2022
Response from Darlene H, Owner on 20 Jun 2022
Thank you for your stay. All the best in your travels!

10/10 Excellent

helene

Travelled with group
Liked: Cleanliness, amenities
The cleanest property we’ve ever stayed at! Perfect spot. I could live here!
Stayed 1 night in Jun 2022
Response from Darlene H, Owner on 20 Jun 2022
Thanks so much for your stay and for your review! So glad you appreciated the cleanliness of our suites! Thanks for choosing our place.

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2022
Response from Darlene H, Owner on 6 Jun 2022
Thanks so much for your stay! It was so great to have you. All the best in your travels!

10/10 Excellent

Robert, Crown Point

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with all the amenities needed to make your stay enjoyable and fulfilling. Darlene was excellent to communicate with and was very accommodating. Will definitely stay again! Cheers!!
Stayed 2 nights in Nov 2021
Response from Darlene H, Owner on 7 Dec 2021
Thanks so much for your review and feedback! So glad you enjoyed your stay and amenities. It was a pleasure having you and we hope to have you back again!

10/10 Excellent

Fergus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property - very spacious and clean.
Stayed 2 nights in Oct 2021
Response from Darlene H, Owner on 2 Nov 2021
Thanks so much for your stay! A pleasure to have you and I hope you come again.

10/10 Excellent

Jean

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from Darlene Hennebury on 16 Sept 2021
Thanks so much for your stay! So glad you enjoyed your experience. Hope to have you back again in the future.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from the suite and very spacious.
Stayed 1 night in Sep 2021
Response from Darlene H, Owner on 12 Sept 2021
Thanks so much for your stay! So glad you enjoyed your experience and the beautiful view. Great having you, hope you come again.

10/10 Excellent

Jodi, Toronto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Complete apartment with washer/dryer, 2 bedrooms, and an ability to feel like you're at a home away from home. Prepare food options prior to arrival, best to plan to eat in.
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 12 Sept 2021
Thanks so much for your stay! So glad you enjoyed your experience and that it felt like home away from home. Great having you, hope you come back again.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spot! So clean and quiet. Perfectly outfitted. We loved it! Will definitely be back!
Stayed 2 nights in Sep 2021
Response from Darlene H, Owner on 12 Sept 2021
Thanks so much for your stay! So glad you enjoyed your experience. It was great having you and I hope you come back again!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was super clean and easy to find. The staff were super friendly and helpful. It was truly a home away from home. After camping in a tent it was a welcome relief to be able to get a nice hot shower and wash clothes. The private balcony had an incredible view along with a large BBQ. I recommend staying to anyone and will centrally be visiting again.
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 4 Sept 2021
Thank you so much for choosing our place for your stay and we're so glad you enjoyed your experience! Thanks so much for recommending our place and we look forward to having you back again!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean new facilities! Quiet large rooms perfect!
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 30 Aug 2021
Thanks so much for your stay and for your review! It was so great having you and we're so glad that you enjoyed your view and your suite. Hope to have you back again!

10/10 Excellent

Terry, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite we had was spacious and well appointed
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 28 Aug 2021
Thanks so much for your stay with us and for your review! We really appreciated your stay and for choosing us as your getaway. Hope to have you back again!

8/10 Good

Lily

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 16 Sept 2021
Thanks so much for your stay with us. Thank you for choosing our place.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did like the cleanliness and everything was there that we needed. But the price and the location of the room could have been less.
Stayed 3 nights in Aug 2021
Response from Darlene H, Owner on 17 Aug 2021
Thank you for your stay with us. So glad you enjoyed the cleanliness and conveniences of the suite. Thanks again for choosing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I liked how clean and neat it was. Also the kitchenette was a great addition. I didn't master the tv channels.
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 14 Aug 2021
Thanks so much for your stay with us! So glad you enjoyed your experience. Hope to have you back again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location, very pretty view, suites are well designed, tastefully decorated, clean and equipped, with everything we could want for a comfortable stay. Highly recommended!
Stayed 1 night in Aug 2021
Response from Darlene H, Owner on 11 Aug 2021
Thanks so much for your stay and for your review! It's so great that you enjoyed the location, the view, and your suite. It means so much that you had a great experience. Hope you have you back again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely thrilled with our accommodations at The Killick Inn and Suites! Spotless, well appointed and comfy beds. Can’t wait for a fall getaway.
Stayed 3 nights in Aug 2021
Response from Darlene H, Owner on 7 Aug 2021
Thanks so much! So glad you enjoyed your stay and found it to be very comfortable. Looking forward to having you back in the fall!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, quiet, nice full kitchen, comfortable living room with two bedrooms, very clean, comfy beds. Good value. Nice little town with grocery near. Walking trails near as well.
Stayed 1 night in Jul 2021
Response from Darlene H, Owner on 1 Aug 2021
Thank you so much for your stay with us and for choosing our place. So glad you enjoyed your stay and experience at our place. Hope to have you back again in the future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Spacious and well kept. Very clean. Well equipped.
Stayed 1 night in Jul 2021
Response from Darlene H, Owner on 26 Jul 2021
Thanks so much for your review and your stay with us! So glad you enjoyed your experience at our place. Hope to have you back again! Thanks again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
A lovely stay. Clean, inviting and a calming atmosphere!!!! Would definitely stay again!
Stayed 1 night in Jul 2021
Response from Darlene H, Owner on 20 Jul 2021
Thanks so much for your review and for your stay with us! So glad you had a lovely stay and that you enjoyed the your suite. Looking forward to having you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If anyone needs time away from home life this is the place ! The hospitality was amazing ! Very friendly staff and owners ! We will be back
Stayed 2 nights in Jul 2021
Response from Darlene H, Owner on 5 Jul 2021
Thanks so much for your review and your stay with us! We're so glad you enjoyed your stay and the hospitality. We'd look forward to having you back!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped. Beautiful hiking trails nearby. Friendly staff. We didn't use the hot tub but a nice private set up! Would definitely return
Stayed 2 nights in Jun 2021
Response from Darlene H, Owner on 28 Jun 2021
Thank you so much for your stay with us and your review! So glad that you enjoyed your suite and the nearby hiking trails. Looking forward to having you back!

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
I liked that it was a fairly new property. I liked there was a washer and dryer in the room. I did like the big bathroom. I didn’t like all the rules posted up . 1 remove outer footwear at this point 2 2 full 8 1/2 x 14 pages of rules for hot tub 3 clean up your dishes or an extra fee would be charged. I didn’t like the mason jar of coffee for the percolater. I didn’t like that we were required to pay approximately 45.$ for hot tub for An hour but suggested we stay there for 30 mins I didn’t like a double bed.
Stayed 1 night in Jun 2021
Response from Darlene H, Owner on 20 Jun 2021
Thank you for your stay with us. It is unfortunate that your expectations weren't met and that your rating of our place is lower than our average rating. I would like to address some of your key points of concern. The reason we ask people to remove outdoor footwear when they enter their suite is to protect the quality of our floors. We have had damage in the past due to small rocks and sand scaping the floor and in the winter time salt damaging the floors. The list of hot tub rules is posted to help ensure the safety of our guests and that they are provided with clear information on the hot tub and not have to go searching for it in their emails. In terms of dishes, as a result of some very large messes left for housekeeping to have to clean up we have had to put this policy in place. When guests do this, it puts a large demand on our resources and slows down our time to be ready for check-in. To resolve this, we have had to request that guests clean up their dishes before checking out, and we have made that easy for them by providing a dishwasher and dishwasher pods. The fee is to deter this issue from happening. The coffee is placed in an air-tight, sealed container for guests to enjoy. For the hot tub fee, it is only for those who use the hot tub amenity, in order to not increase our nightly rates for everyone. We believe this is a fair way of managing the operational costs, labour costs, capital costs, etc of a hot tub. The time slot is 45 minutes which allows a guest booked in the hot tub to get set up, enjoy a hot tub session, dry off and finish up. Again, a guest is only required to pay the fee if they book the hot tub. Since you didn't book the hot tub, this fee did not apply to you. The double bed is what is in the one-bedroom suite. The detailed description of this suite shows this to be the bed size. To have a larger bed, there are other suite types with a larger bed. There is a nominal price increase for the suite with the larger bed. Again, I would like to thank you for your stay. I hope that our response indicates that we value the safety our our guests, the quality of our product, the respect of our staff, and the fair costing of our amenities. This is all in keeping with our Killick brand of clean, safe, comfortable and high-quality accommodations. Thank you kindly.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very well stocked with necessities. Plenty of parking, great view and good location, easy to find.
Stayed 1 night in May 2021
Response from Darlene H, Owner on 27 May 2021
Thank you so much for your review and feedback. So glad you enjoyed your experience with us. Hope to have you back again. Thanks again.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, room comfort
Clean, Comfortable and beautiful!
Accommodations were amazing. Clean and very modern. All High end finishes which made it so comfortable. Location was nice overlooking water and the bed was super comfortable. I was very pleased and this exceeded what I was expecting.
Stayed 1 night in May 2021
Response from Darlene H, Owner on 26 May 2021
Thanks so much for your stay with us and for your review! So glad you had a great experience and it's always fantastic to hear that we have exceeded a guest's expectations! Hope to have you back again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location with a nice view. Definitely recommend this place.
Stayed 1 night in Jan 2021
Response from Darlene H, Owner on 4 Jan 2021
Thanks so much for your review and feedback. We really appreciate your stay and we're so glad that you enjoyed your experience. Thank you for recommending our place and we look forward to having you back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, very spacious, fantastic view!
Stayed 1 night in Oct 2020
Response from Darlene H, Owner on 11 Oct 2020
Thanks so much for your review and feedback! We really appreciated your stay and we're so glad that you enjoyed your stay and your view and that you found your suite to be very clean and spacious. We look forward to having you again!

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Darlene H, Owner on 17 Sept 2020
Thank you so much for your review! So glad you enjoyed your stay. We appreciate you booking with us and we hope you come again. Thanks again.

10/10 Excellent

Shelley B.

Liked: Cleanliness
Quiet overlooking bird sanctuary
Relaxing, great views. Hiking trails are excellent
Stayed 2 nights in Aug 2020

10/10 Excellent

Kim, St. Johns

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The town, the people, and the view were all absolutely amazing! I will definitely be back. Great price, beautiful suite, very convenient. It was private, quiet, and again the staff were just a pleasure.
Stayed 1 night in Aug 2020
Response from Darlene H, Owner on 1 Sept 2020
Thanks so much for your stay with us and for your review. Great feedback on your stay, so glad you enjoyed everything about your experience with us! Looking forward to having you again!

10/10 Excellent

Guzzy, Paradise

Travelled with group
Liked: Cleanliness, amenities
Booked an executive suite. It was modern with high end ammenities and everything I needed was there and more. The place was spotless, the beds very comfortable and the owner was very helpful and friendly. Heat pumps in every unit, so excellent air conditioning. Large paved parking lot and nice view. Highly recommend.
Stayed 1 night in Aug 2020
Response from Darlene H, Owner on 10 Aug 2020
What a pleasure to have you stay with us, so glad you enjoyed your stay! So glad you enjoyed your suite, the amenities and the view. We really appreciate your stay and we look forward to having you again in the future.

10/10 Excellent

Sandra, Mount Pearl, NL

Travelled with family
Liked: Cleanliness, amenities
This property was clean, quiet and had everything we needed for a perfect weekend Staycation. It is close to Goobies where The Big Stop restaurant serves delicious food and has a fully stocked convenience store. The home made bread was delicious!! It’s also close to Chance Cove and Bellevue Beach and the junction to the Burin Peninsula, which we took advantage of for a lovely day trip.
Stayed 2 nights in Aug 2020
Response from Darlene H, Owner on 10 Aug 2020
Thanks so much for your stay with us and for your review and feedback. So glad you enjoyed your suite and availed of the local exploring. Thanks so much for choosing us as your home base! Please come again.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Darlene H, Owner on 6 Aug 2020
Thank you for your review and feedback. So glad you enjoyed your stay. It was a pleasure to meet you and we appreciate you booking with us.

10/10 Excellent

Myrtle

Liked: Cleanliness, room comfort
Great weekend at killick inn and suites.
My husband and I really enjoyed our stay at killick inn and suites. The suite was clean and beautiful. Great scenery from our balcony.
Stayed 2 nights in Jul 2020

10/10 Excellent

Jill

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020
Response from Darlene H, Owner on 28 Jun 2020
Thanks so much for your review. So glad you enjoyed your stay! We would love you have you stay with us again!

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, room comfort
Wonderful stay
It was very good, beautiful place, clean, easy, 100% would stay again
Stayed 1 night in May 2020
Response from Darlene H, Owner on 9 Jun 2020
Thank you for your review and feedback. Very glad that you enjoyed your stay, we look forward to having you again!

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, room comfort
Relaxing Escape
Had a fantastic stay for 2 nights in a 2 bedroom suite. Wanted to get out of St. John’s for a couple of nights. The view was peaceful. The place was cozy, clean, and the beds were comfortable for a good night sleep. Lots of hikes in the area. Would go back for sure.
Stayed 2 nights in May 2020
Response from Darlene H, Owner on 25 May 2020
Thanks so much for your review and stay with us. So glad you enjoyed the comfort of your suite and the beautiful view. Looking forward to having you back!

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay!
This was my third stay at the Killick Inn ... I am always impressed by how wonderful the accommodations are here, as well as with Darlene's organization and hospitality.
Stayed 1 night in Oct 2019
Response from Darlene H, Owner on 29 Oct 2019
Thanks so much for your stay with us again. It is always a pleasure to have you stay at our inn. So glad you enjoyed your experience. Please come anytime!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Fantastic apartment with a great view. Everything you need is there. Darlene was helpful with suggestions of things to do in the area.
View from balcony
View from balcony
Stayed 3 nights in Oct 2019
Response from Darlene H, Owner on 16 Oct 2019
Thank you for your feedback and review. It was a pleasure to have you stay at our place. We are so glad you enjoyed your stay and the great view. Thanks so much for booking with us, we hope you have many great memories of your Newfoundland vacation.

10/10 Excellent

Gina G., Calgary

Liked: Cleanliness
Clean, comfortable and new
We had a wonderful one night stay. It was cool and rainy, so we picked up some groceries and had a nice meal at home. Everything you would ever need in the kitchen was there. It felt like home to us during our first time in NL. I would highly recommend this property. Thank you.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Absolutely amazing place, Everything was in as new condition, nicely situated.
Stayed 2 nights in Oct 2019
Response from Darlene H, Owner on 16 Oct 2019
Thanks so much for your review and feedback. It's so great that you found our place to be a great place to relax! Thank you for appreciating your suite. Thanks again for booking with us! All the best in your travels.

10/10 Excellent

Manoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely spacious. Fastidiously clean. Highly recommend
Stayed 1 night in Sep 2019
Response from Darlene H, Owner on 2 Oct 2019
Thank you for your feedback and review. We are so glad you enjoyed your stay and appreciated the spaciousness and cleanliness of your suite. Thanks again, we appreciate your stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is brand new and immaculate . Views of water and fully equipped kitchen, bbq, and deck.
Stayed 1 night in Sep 2019
Response from Darlene H, Owner on 22 Sept 2019
Thanks so much for booking with us and for leaving a review. So glad you enjoyed your stay and that you appreciated the quality and cleanliness of your suite, as well as the amenities and view! Thanks again, we appreciate your stay.

10/10 Excellent

Anne, Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Killick Inn & Suites is a great place to stay. Beautiful accommodations awesome view !
Stayed 2 nights in Sep 2019
Response from Darlene H, Owner on 22 Sept 2019
Thank you for your review and feedback. We are very pleased that you enjoyed your stay and the beautiful view. So glad you enjoyed your suite. Thanks again, we appreciate your stay.