Hotel Spa Princesa Parc

Photo gallery for Hotel Spa Princesa Parc

Featured image
Seasonal outdoor pool, open 10 AM to 6:30 PM, pool umbrellas
Seasonal outdoor pool, open 10 AM to 6:30 PM, pool umbrellas
Seasonal outdoor pool, open 10 AM to 6:30 PM, pool umbrellas
View from Room

Overview of Hotel Spa Princesa Parc

Hotel Spa Princesa Parc

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Ctra.General d'Arinsal, Arinsal, AD400

Explore the area

  • Popular LocationPic de Percanela1 min drive
  • Popular LocationVallnord Ski Area5 min drive
  • Popular LocationArinsal Ski Lift5 min drive
  • AirportAndorra la Vella (ALV-Andorra la Vella Heliport)24 min drive

Choose dates to view prices

About this area

Arinsal

Located in Arinsal, Hotel Spa Princesa Parc is in the mountains and on a river. Caldea Spa is a notable landmark, and some of the area's activities can be experienced at Pal-Arinsal Ski Resort and GrandValira. Travelling with kids? Consider Palau de Gel, or check out an event or a game at Devk-Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.

What's nearby

  • Pic de Percanela - 1 min drive
  • Vallnord Ski Area - 5 min drive
  • Arinsal Ski Lift - 5 min drive
  • Coma Pedrosa - 10 min drive
  • Pic del Pla de l'Estany - 42 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • Blagnac Airport (TLS) - 154 min drive

Restaurants

  • Restaurant Bufet Princesa — 1 min walk
  • El Moli - 2 min walk
  • Black Bull - 3 min walk
  • Surf - 4 min walk
  • Pampa - 6 min walk

About this property

Hotel Spa Princesa Parc

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a sauna are on-site. All 146 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. In-room free WiFi and minibars are standard, as are flat-screen TVs with satellite channels.
Hotel Spa Princesa Parc offers 146 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Arinsal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2014.

Recreational amenities at the hotel include a health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness Center has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free 24 hours off-site parking within 164 ft

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 12 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Georgian
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated guest rooms – April 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The property is closed between 1 January and 3 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats welcome
1 per room (up to 66 lbs/30 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 9.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from July to August
Pool access available from 10 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Guests under 3 years old are not allowed in the spa

Property is also known as

Hotel Princesa Parc
Hotel Princesa Parc Arinsal
Princesa Parc
Princesa Parc Arinsal
Princesa Parc Hotel
Hotel Spa Princesa Parc
Hotel Spa Princesa Parc Hotel
Hotel Spa Princesa Parc Arinsal
Hotel Spa Princesa Parc Hotel Arinsal

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 35 out of 115 reviews
5 - Excellent 30%
Rating 4 - Good. 49 out of 115 reviews
4 - Good 43%
Rating 3 - Okay. 16 out of 115 reviews
3 - Okay 14%
Rating 2 - Poor. 9 out of 115 reviews
2 - Poor 8%
Rating 1 - Terrible. 6 out of 115 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the highlight. Everyone was extremely friendly to us. Wide range of excellent food options for breakfast and dinner. Room was comfortable.
Stayed 7 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Facilities good - especially the spa. The bar area had a good atmosphere. Room was adequate. Found some of the reception staff quite rude and abrupt.
Stayed 5 nights in Feb 2020

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the facilities - Spa and Arcade , Bowling alley family friendly great location Evening food terrible though
Stayed 5 nights in Feb 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness
We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.
Stayed 7 nights in Jan 2020