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Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPic de Percanela1 min drive
    AirportAndorra la Vella (ALV-Andorra la Vella Heliport)21 min drive
    Popular LocationLa Botella Ski Lift24 min drive
    Popular LocationPic del Pla de l'Estany42 min drive

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  • Doble Lux Room

    3.9/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDoble Lux Room
  • Deluxe Quadruple Room

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Resort view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDeluxe Quadruple Room
  • Deluxe Double Room Single Use

    Room amenities

    • 258 sq ft
    • River view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double Room Single Use
  • Deluxe Triple Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Resort view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsDeluxe Triple Room
  • Deluxe Room (Quintuple)

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 5
    • 1 Double Bed and 3 Single Beds
    More detailsDeluxe Room (Quintuple)
  • Standard Lux Twin Room

    4/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Lux Twin Room
  • Familiar Lux Superior 3 pax

    Room amenities

    • 484 sq ft
    • Resort view
    • Sleeps 3
    • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
    More detailsFamiliar Lux Superior 3 pax
  • Familiar Lux Superior 4 pax

    Room amenities

    • 484 sq ft
    • Resort view
    • Sleeps 4
    • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
    More detailsFamiliar Lux Superior 4 pax

About this area

Arinsal

Located in Arinsal, Hotel Spa Princesa Parc is on a river. Casa Rull and Postal Museum are cultural highlights, and some of the area's activities can be experienced at Caldea Spa and Soldeu Ski Resort. Travelling with kids? Consider Naturlandia and Palau de Gel. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Arinsal travel guide
View in a map
Popular Location

What's nearby

  • Pic de Percanela - 1 min drive
  • Casa de Areny Plandolit - 7 min drive
  • Pal-Arinsal Ski Resort - 12 min drive
  • La Botella Ski Lift - 24 min drive
  • Pic del Pla de l'Estany - 42 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • AirportToulouse (TLS-Blagnac) - 154 min drive

Restaurants

  • Restaurant Bufet Princesa — 1 min walk
  • Black Bull - 3 min walk
  • Surf - 4 min walk
  • Restaurant del Prat Gran - 4 min drive
  • Istanbul Kebab Pizzeria Andorra - 4 min drive

About this property

Hotel Spa Princesa Parc

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a swim-up bar and a coffee shop/café are on-site. All 146 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and minibars are standard, as are flat-screen TVs with satellite channels.
Hotel Spa Princesa Parc offers 146 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2014.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness Center has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Hotel Spa Princesa Parc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Bottled spirits included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Children's club

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 12 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Fitness centre
  • Full-service spa
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated guest rooms – April 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down comforter
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats only
1 per room (up to 66 lb/30 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 9.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from July to August
Pool access available from 10 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Guests under 3 years old are not allowed in the spa

Property is also known as

Hotel Princesa Parc
Hotel Princesa Parc Arinsal
Princesa Parc
Princesa Parc Arinsal
Princesa Parc Hotel
Hotel Spa Princesa Parc
Hotel Spa Princesa Parc Hotel
Hotel Spa Princesa Parc Arinsal
Hotel Spa Princesa Parc Hotel Arinsal

Frequently asked questions

Can I cancel my reservation for free at Hotel Spa Princesa Parc and receive a full refund?
Yes, Hotel Spa Princesa Parc offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Spa Princesa Parc cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Spa Princesa Parc have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM to 6:30 PM.
Is Hotel Spa Princesa Parc pet-friendly?
Yes, Hotel Spa Princesa Parc allows cats and dogs (limit 1 per room) with a maximum weight of up to 30 kg per pet. There's a fee of EUR 10 per pet, per night.
How much is parking at Hotel Spa Princesa Parc ?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Spa Princesa Parc ?
Check-in is from 2 PM to 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Spa Princesa Parc ?
Checkout is at 10:00 AM.
Are there all-inclusive benefits at Hotel Spa Princesa Parc ?
Some rate plans available at this property are all-inclusive.
Where is Hotel Spa Princesa Parc located?
This family-friendly Arinsal hotel is located on the riverfront, 3.1 mi (4.9 km) from Pic de Percanela, and within 6 mi (10 km) of Caldea Spa and Alt Pirineu Natural Park. Pal-Arinsal Ski Resort and Casa Rull are also within 6 miles (10 km).
3.8
Good
97 reviews
5 - Excellent
27
4 - Good
42
3 - Okay
16
2 - Poor
6
1 - Terrible
6

4.0/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
Facilities good - especially the spa. The bar area had a good atmosphere. Room was adequate. Found some of the reception staff quite rude and abrupt.
Stayed 5 nights in Feb 2020

4/5 Good

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Loved the facilities - Spa and Arcade , Bowling alley family friendly great location Evening food terrible though
Stayed 5 nights in Feb 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness
We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.
Stayed 7 nights in Jan 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, room comfort
not a 4 hotel standard experience
- Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

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