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Reviews of Arco Smart Hotel

4 out of 5
Arco Smart Hotel
Via S Caterina 4/p, Arco, TN

Reviews

6.8
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 11 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ant2, Wales

Liked: Cleanliness, room comfort
Good all the way!
Nice place, a little basic, but if you want a decent place close to town to put your head down for a reasonable price. Some friends stayed nearby in a different hotel, for more money, and it wasn't as nice as here!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
I found the staff very unhelpful and the rooms were average. Breakfast was ok. It's close to everything

8/10 Good

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unica nota negativa acqua della piscina CONGELATA consiglierei alla direzione di prendere in considerazione un leggero stemperaggio dell’acqua va bene che è estate e c’è caldo come ci ha risposto il personale alla reception ma esistono anche le congestioni e i malori dovuti all’acqua troppo fredda
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Zimmer 301 wegen dem Aufzug sehr laut! Pool für diese Jahreszeit viel zu kalt!! LED Deckenlampe immer am glimmen im Zimmer !!
Stayed 5 nights in Jul 2023

8/10 Good

Pedro

Stayed 1 night in Jun 2023

8/10 Good

Kirstine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel, med god morgen mad. Ok til et par dags ophold.
Stayed 2 nights in Jul 2022

8/10 Good

Elisabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Leider war das Wasser im Pool sehr kalt
Stayed 1 night in Jul 2022

8/10 Good

FABIO MASSIMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avendo soggiornato per una sola notte non posso essere più esaustivo, ma per quanto breve l'esperienza, ho apprezzato il servizio, la cordialità dell'accoglienza, la possibilità di ricaricare l'auto elettrica.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Quattro stelle in caduta libera...
Innanzitutto bisognerebbe essere chiari fin da subito... In questo hotel la formula :"All inclusive" va tradotta in colazione, pranzo cena in modalità self-service (e da un hotel 4 stelle non te lo aspetti). L'aria condizionata non funzionava ovvero per la sua accensione dovevamo ogni volta contattare la reception (a causa di un malfunzionamento al piano). L'acqua delle piscine è gelida.. e per chi ha figli piccoli risultano quindi non fruibili... Quello che rattrista di più è che la struttura è rinnovata da poco... purtroppo l'organizzazione non è adeguata alla struttura...
Stayed 2 nights in Aug 2020

6/10 Okay

Francesca

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio ottimo e addetti molto gentili... Mangiare molto buono....
Stayed 1 night in Apr 2019
Response from Villa delle Rose on 28 Apr 2019
Buon giorno, lo staff dell'hotel Villa delle Rose ringrazia.

6/10 Okay

ganaelle

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
struttura all'esterno ottima. Stanze e spazi comuni molto datati. Colazione pessima. Scarsa scelta e quaalità opinabile.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Le quattro stelle secondo me sono eccessive.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Parhaat päivänsä nähnyt hotelli, ilmastointi ei toiminut huoneessa.
Stayed 1 night in Sep 2017

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arco
Helt ok hotell!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
schöne Hotel in der Stadt
Das Personal war freundlich, zuvorkommend und hilfsbereit. Allerdings ist dieses Hotel schon etwas in die Jahre gekommen. Gäste sind zum Teil arrogant und haben wenig Anstand !!

10/10 Excellent

Verified traveller

Liked: Staff & service
OTTIMA POSIZIONE CENTRALE!
Abbiamo soggiornato in questo Hotel per l'evento Arco Bonsai. Posizione ottimale per raggiungere la mostra. Colazione abbondante sia italiana che internazionale. Ci ritorneremo sicuramente.

6/10 Okay

Ornella, vicenza

Disliked: Property conditions & facilities
La stanza é pulito, il bagno un po piccolo. Il personale gentile

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt
Dejligt hotelophold. God service. Venligt og hjælpsomt personale. Okay hotelværelse, pænt og rent. Dejlig beliggenhed i Arco centrum. Okay morgenmad. Dejlig pool, dog manglede der solvogne. Vi havde glædet os til hotellets wellness faciliteter. Men meget ærgerligt, at vi ikke kunne booke en tid til massage og manicure/pedicure, selvom vi forsøgte at få booket en tid allerede dagen efter ankomst. Ærgerligt at hotellet ved ankomst ikke gjorde mere opmærksom på ture B la. tur til Venedig.

6/10 Okay

rebas, noord-holland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
De locatie en het eten niets op aan te merken. Echter ook veel minpunten: ongeïnteresseerd personeel, geen ligmogelijkheden rondom zwembad, binnenbad gesloten, fietsverhuur heel beperkt, kamers absoluut niet schoon en gehorig, kortom veel meer van te maken met een stukje investering en gemotiveerd personeel, gemiste kans dus. Een hotel waar we nooit meer naar terugkeren, jammer.....Arco zelf is een leuke plaats om te vertoeven

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nettes Hotel, leicht veraltet
Nettes Personal, jedoch veraltete Einrichtung

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wegen Überbuchung ? Hotel ohne Parkplatz ????
Wir hatten das Hotel Gebucht da wir zu der Bonsai Ausstellung in Arco gehen wollten auch Abends ?? Wir aber am Empfang gesagt bekammen das Hotel sie Überbucht und wir nach Riva De Garda mussten ?? Das war eine Sauerei . Ich werde bei ihnen Bestimmt kein Hotel mehr Buchen . Zum Hotel kann ich keine Angaben machen . Wir wollten ein Hotel mit Parkplkatz und mussten in Riva de Garda uns einen in der Ortschaft suchen .

2/10 Terrible

Daniela, Innsbruck

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasserschaden?
Bei der Ankunft wurde uns gesagt, dass im Hotel ein Wasserschaden ist und wir in ein Hotel in Malcesine umgebucht werden würden! Es gab keine Verständigung im Vorfeld und da wir biken und klettern wollten war das für uns völlig indisskutabel. Nur nach längerem Urgieren und durch Hartnäckigkeit unsererseits wurden wir in das (teurere) Grand Hotel in Riva umgebucht. Dort hat alles gepasst. Es ist vom Hotel Villa Della Rose einfach nur unmöglich zu warten bis die Gäste vor der Türe stehen und sie dann in irgendeinen Ort in ein billigeres Hotel unterzubringen :-(

6/10 Okay

Tor h

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Ottimo albergo, confortevole con
Ottimo albergo, confortevole con piscina interna e centro wellness, ampio parcheggio e ottima colazione a buffet.