Title: Hotel Boutique Charlotte Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique Charlotte Art Deco hotel in Arandas ## Photo gallery for Hotel Boutique Charlotte ![Family Double Room | Down duvets, Select Comfort beds, individually decorated - Hotel Boutique Charlotte (Arandas)](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/95cce1c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Boutique Charlotte (Arandas)](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/5e0bd43c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Down duvets, Select Comfort beds, individually decorated - Hotel Boutique Charlotte (Arandas)](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/2df98dfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Boutique Charlotte (Arandas)](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/d2d46724.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Boutique Charlotte (Arandas)](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/409709f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique Charlotte creates a peaceful haven in the city center. Travelers start their mornings with WiFi access and cap off their evenings at the manager's reception—a perfect opportunity to relax and connect with fellow guests. ## Reviews 7.6 Good ## Popular amenities - Breakfast available - Housekeeping - Free WiFi £31 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48709145&PinnedHotelID=48709145&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Executive Room ![Executive Room | Down duvets, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/3ffb80ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Plasma TV Down duvet Ceiling fan Select Comfort bed Rainfall showerhead Jetted bath - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Down duvets, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/98f7e4ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Plasma TV Down duvet Ceiling fan Select Comfort bed Rainfall showerhead Jetted bath - 165 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room ![Superior Room | Down duvets, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/ef8b3283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Individually furnished Individually decorated Private indoor hot tub Plasma TV Down duvet Portable fan Select Comfort bed - 236 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Double Room ![Family Double Room | Down duvets, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/49000000/48710000/48709200/48709145/w1350h1075x0y0-fca15eda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Individually furnished Individually decorated Plasma TV Down duvet Portable fan Select Comfort bed Rainfall showerhead Jetted bath - 258 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArandas-Hotels-CAPITAL-OHotel-Boutique-Charlotte.h48709145.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArandas-Hotels-CAPITAL-OHotel-Boutique-Charlotte.h48709145.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.70563%2C-102.35030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lXhLsXdjG3aHSTtM9SBVQZdBebQ=) 274 Calle Álvaro Obregón, Centro, Arandas, JAL, 47180 #### What's nearby - Church of San Jose Obrero \- 3 min walk \- 0.2 miles - Church of Sta. Maria De Guadalupe \- 7 min walk \- 0.4 miles - Crown Casino Arandas \- 4 min drive \- 1.7 miles - San Miguel Arcangel Temple \- 37 min drive \- 24.1 miles - Santuario del Senor de la Misericordia \- 59 min drive \- 41.0 miles #### Getting around - Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 118 min drive #### Restaurants - ‪Tacos Pelayo - ‬3 min walk - ‪Tacos Arandas - ‬6 min walk - ‪Casona Colibrí - ‬6 min walk - ‪Jugos y Lonches del Parque - ‬1 min walk - ‪Churros Con Cajeta Mario - ‬3 min walk ## About this property ### Hotel Boutique Charlotte Hotel near Church of San Jose Obrero Located close to Church of Sta. Maria De Guadalupe, Hotel Boutique Charlotte provides a free daily manager's reception. Stay connected with free in-room WiFi. Additional perks include: - Cooked-to-order breakfast (surcharge) and luggage storage Room features All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as perks such as free WiFi and free bottled water. More conveniences in all rooms include: - Select Comfort beds and down duvets - Bathrooms with Jetted bath and rainfall showers - 32-inch plasma TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![City Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76410000/76405000/76404932/e70df053.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL TIERRA ROJA Arandas - Parking included - Free WiFi - Laundry - Housekeeping 8.8 Excellent 55 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=76404932&PinnedHotelID=76404932&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room | Bathroom | Hair dryer, towels, soap, shampoo](https://images.trvl-media.com/lodging/54000000/53400000/53393500/53393434/172590ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Agave Arandas - Parking included - Free WiFi - Restaurant - Breakfast available 7.8 Good 99 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=53393434&PinnedHotelID=53393434&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed | Desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/13000000/12850000/12849500/12849448/9531919d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Centinela Grand Arandas - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=12849448&PinnedHotelID=12849448&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/41000000/40060000/40058200/40058103/2cb93f3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Via Real Atotonilco el Alto - Parking included - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=40058103&PinnedHotelID=40058103&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/98000000/97110000/97107500/97107482/98a6273d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cinco Diamantes Atotonilco el Alto - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=97107482&PinnedHotelID=97107482&HadPinnedHotel=true®ionId=-1&adults=2) ![City Suite, City View | Terrace/patio](https://images.trvl-media.com/lodging/37000000/37000000/36996400/36996327/f48bf76b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Rubio Atotonilco el Alto - Parking included - Free WiFi - Air conditioning - Room service 9.4 Exceptional 136 reviews £67 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=36996327&PinnedHotelID=36996327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112810000/112807600/112807512/4c5c221b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Altos Atotonilco el Alto - Free WiFi 9.6 Exceptional 10 reviews £57 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=112807512&PinnedHotelID=112807512&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46190000/46181600/46181566/347af70e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Degollado Degollado - Spa - Parking included - Free WiFi - Air conditioning 8.8 Excellent 23 reviews £50 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=46181566&PinnedHotelID=46181566&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/12000000/11770000/11763600/11763597/dd92495d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Centro Tepatitlan de Morelos - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 239 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=11763597&PinnedHotelID=11763597&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/111000000/110140000/110136200/110136103/0456aa48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL URBAN TEPATITLAN Tepatitlan de Morelos - Free WiFi - Housekeeping - 24/7 front desk 5.8 12 reviews £28 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=110136103&PinnedHotelID=110136103&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Onsite parking options include a carport ### Food and drink - Weekday cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 65 for adults and MXN 65 for children - Free daily manager's reception ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Upper floors accessible by stairs only ### More - 3 floors - Art Deco architecture - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Select Comfort mattress ### Bathroom - Hair dryer (on request) - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Champagne service - Free bottled water ### More - Desk - Individual decor - Individual furnishings - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 1 January 2026 to 20 January 2026 (completion date subject to change). The following areas are affected: - Exterior - Front desk - Hallway - Lobby During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 65 for adults and from MXN 65 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted On-site parties or group events are strictly prohibited This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Boutique Charlotte Hotel Hotel Boutique Charlotte Arandas CAPITAL OHotel Boutique Charlotte Capital O Hotel Boutique Charlotte Hotel Boutique Charlotte Hotel Arandas ## Frequently asked questions ### Is Hotel Boutique Charlotte pet-friendly? ### How much does it cost to stay at Hotel Boutique Charlotte? ### What time is check-in at Hotel Boutique Charlotte? ### What time is check-out at Hotel Boutique Charlotte? ### Where is Hotel Boutique Charlotte located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Boutique Charlotte Reviews ## Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 14 6 - Okay 12 4 - Poor 4 2 - Terrible 8 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.2/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Rocio 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean modern room and friendly staff. ##### Rocio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### IGEO 23 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities todo excelente!! ##### IGEO Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Fernando 19 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and comfortable little hotel ##### Fernando Stayed 2 nights in Oct 2020 ### 2/10 Terrible #### David 22 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The hotel was aweful, no parking and no hot water. No elevators to climb 3 stories. It smelled moldy and the shower walls were dirty. Please don't recommend thisplace. The Hacienda hotel and the santa barbara hotel are the best in the town of Arandas, Jalisco. ##### David Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Adolfo 23 Mar 2023 Liked: Cleanliness, staff & service Disliked: Room comfort No parking on site. No running hot water had to take a cold shower, apparently you have to ask hotel staff to turn on boiler?? Location is great if you are dropped off. I did find out the following day they do have a remote parking space nearby. ##### Adolfo Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Juan 2 Dec 2024 Disliked: Cleanliness, staff & service, amenities The shower at this property was dirty because open shampoo and soap bars were laying opened inside the shower fixtures and on top of the shower head. Also, it is very noisy due to the traffic from the main street. Expedia should also put a disclosure that payment must be made at the front desk and that only a reservation is made online through the website. ##### Juan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Luis 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Luis Stayed 1 night in Aug 2023 ### 4/10 Poor #### Alfonso 16 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Habitación descuidada, ropa de cama y toallas vieja y no se apreciaba muy limpia, más que un hotel boutique parece un motel. Incluso bajo el lavabo había un paquete de tampones abierto. ##### Alfonso Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jesus 11 Oct 2025 Liked: Cleanliness Todo bien ##### Jesus Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Takashi 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 静かで良かったです ##### Takashi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### José 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar para descansar ##### José Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Juan Pablo 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo y limpio ##### Juan Pablo Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Juan Pablo 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo y limpio ##### Juan Pablo ### 6/10 Okay #### Gabriela 25 Oct 2024 Liked: Cleanliness, staff & service La atención fue buena. Yo creí que era hotel boutique pero solo son cuartos sencillos. ##### Gabriela Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Daniel 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy céntrico, check in rápido. ##### Daniel Stayed 1 night in Sep 2024 ### 2/10 Terrible #### CARLOS 24 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Como es posible que operen como HOTEL y ustedes lo promuevan, tuve que salir de la habitación, para encender el calentador (no había agua caliente), se supone que lo debe encender el personal, pero llega a las 8.30 am En las 2 habitaciones que rentamos, 1 cama de cada una, no tenían ropa de cama, EL PRECIO QUE COBRAN, EXCESIVAMENTE CARO No entiendo como ustedes ( Expedía ), promueven una propiedad como esta? ##### CARLOS Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jesus 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ##### Jesus Stayed 1 night in Sep 2024 ### 8/10 Good #### MALAQUIAS 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Solo la regadera es muy grande y no regulas la temperatura a gusto o cómodamente, de los demás en general muy bien ##### MALAQUIAS Stayed 3 nights in Aug 2024 ### 8/10 Good #### Hugo Magdaleno 16 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Hugo Magdaleno Stayed 1 night in Jun 2024 ### 2/10 Terrible #### JOAQUIN 27 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Insalubre Insalubre, falta de limpieza, polvo y mucho ruido. ##### JOAQUIN Stayed 1 night in May 2024 ### 2/10 Terrible #### HERMINIA 27 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepcionante e insalubre. Desepcionante e insalubre el hotel, Cucarachas y chinchenes en almohada, cama y suelo. El bañó al entrar con olor picante a la garganta y ardor en los ojos, polvo en lamparas, ganchos de ropa rotos, terraza con demasiado escremento de palomas, en general pesimo. Le enseñe fotos de todo esto al gerente para qué se apliquen ya qué esta muy descuidada la limpieza y supervision de camas sabanas y almohadas. Los colchones ya deben tener huevesillos de chinches y cucarachas no basta con cambiarlas hay qué tirar ésos colchones y comprar nuevos. Por $1,124 que nos costó la noche pueden encontrar hoteles mucho mejor. No pasen por la misma experiencia que nosotros. No lo recomiendo. Quise subir fotos pero la aplicacion no funciono. ##### HERMINIA Stayed 1 night in May 2024 ### 10/10 Excellent #### Adriana 5 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un gran viaje Nos agrado mucho el lugar y todos los servicios aunque solo faltó sentimos es que le faltó un poco de ventilación al cuerpo ##### Adriana Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Rafael 25 Mar 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Como no tiene ventanas se siente caluroso y encerrado ##### Rafael Stayed 1 night in Mar 2024 ### 8/10 Good #### Alejandra 19 Mar 2024 bueno ##### Alejandra Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LAYLA 31 Jan 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Todo muy bien y muy ordenado, especialmente la receptionista. Me gusto que tenian agua y dulces en mi habitación. Muchas gracias por todo. ##### LAYLA Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)