Fenix Bom Retiro

Property class: 2.5

Choose dates to view prices

Located close to Pinacoteca do Estado Museum and Shopping Center Norte, Fenix Bom Retiro provides free continental breakfast. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is £29
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden wardrobe, and a nightstand.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A bedroom with a bed, a TV mounted on the wall, a wooden desk, and a bathroom visible through an open door.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Triple Room

A hotel room with two beds, each with a patterned bedspread, a wooden nightstand with a remote control, and a white curtain.

Junior Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Economy Twin Room

A bedroom with a bed, a TV mounted on the wall, a wardrobe, and a small refrigerator.

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk, a TV, an air conditioner, and a wardrobe.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for DOUBLE ECONOMY - DOUBLE BED

A hotel room with a bed, a television mounted on the wall, a wardrobe, and a small refrigerator.

DOUBLE ECONOMY - DOUBLE BED

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4

View all photos for double standard

A neatly made bed with a white comforter and pillows, a gray throw blanket, and a white towel on the side.

double standard

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Bom Retiro, a neighbourhood in São Paulo, Fenix Bom Retiro is in a shopping district and near a metro station. Travellers eager for a bit of culture can stop by Pinacoteca do Estado Museum, while those who have shopping on the agenda may want to visit Shopping Center Norte and Paulista Avenue. Enjoy an event or a match at Expo Center North, and consider making time for São Paulo Zoo—a top attraction that's not to be missed. Visit our São Paulo travel guide
Map
Rua Prates 324, São Paulo, SP, 01121-000

What's nearby

  • A brick building with four arched windows and a central column.
    Pinacoteca do Estado Museum
    8 min walk - 0.5 miles
  • An orchestra in a large hall with high ceilings and columns.
    Sala São Paulo Concert Hall
    11 min walk - 0.6 miles
  • A busy street with a sign indicating '25 de Março' and 'Rua Vinte e Cinco de Março'.
    Rua 25 de Marco
    14 min walk - 0.8 miles
  • Rua Três Rios
    2 min walk - 0.1 miles
  • Rua Jose Paulino
    2 min walk - 0.1 miles

Getting around

  • Luz Station
    8 min walk
  • Tiradentes Station
    8 min walk
  • São Paulo (CGH-Congonhas)
    21 min drive

Restaurants

  • Restaurante Santa Rosa Do Bom Retiro
    3 min walk
  • Boamesa Bom Retiro
    3 min walk
  • Choyee
    3 min walk
  • Mercearia do Chopp
    1 min walk
  • Han Kang
    1 min walk

About this property

Fenix Bom Retiro

  • Hotel near Pinacoteca do Estado Museum
  • Located close to Shopping Center Norte and Expo Center North, Fenix Bom Retiro provides free continental breakfast. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Luggage storage, a 24-hour front desk and a lift
    • A vending machine and smoke-free property
  • Room features
  • All 60 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and minibars.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Fenix Bom Retiro pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Fenix Bom Retiro?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on 4 Oct 2026 start from £29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fenix Bom Retiro?

Fenix Bom Retiro doesn't offer parking.

What time is check-in at Fenix Bom Retiro?

Check-in start time: 2:00 PM; check-in end time: 11:30 AM. After-hours check-in is not available.

What time is check-out at Fenix Bom Retiro?

Checkout is at noon.

Where is Fenix Bom Retiro located?

Located in Bom Retiro, this hotel is 0.4 mi (0.7 km) from Pinacoteca do Estado Museum, and within 3 mi (5 km) of Shopping Center Norte and Expo Center North. Paulista Avenue and Nubank Parque are also within 6 mi (10 km). Tiradentes Station is 8 minutes by foot and Luz Metro Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fenix Bom Retiro Reviews

7.8

Good

7.6

Cleanliness

7.6

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 123 out of 291 reviews
Rating 8 - Good. 63 out of 291 reviews
Rating 6 - Okay. 59 out of 291 reviews
Rating 4 - Poor. 25 out of 291 reviews
Rating 2 - Terrible. 21 out of 291 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheiro ruim n9 quarto Não toalha de rosto
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma boa experiência, o café da manhã estava bom e o quarto limpo.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, quarto limpo e organizado, atendimento e funcionários atenciosos, café da manhã muito bom e com uma vista maravilhosa.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bem localizado, mas a camareira não arruma os quartos, e a reposição dos itens do café da manhã é muito demorada.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu minhas expectativas
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Estadia na média
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top demais tranquilo sem problema nem um tudo ótimo
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
A limpeza nao passou no meu quarto nesses 3 dias que fiquei.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Fiquei hospedado 4 dias e todos eles o hotel sem internet. Inadimissivel… todos os dias tive que ficar pedindo toalha pois estávamos em casal e só colocavam uma. Pedi troca de quarto por me colocaram embaixo da cozinha onde tinha barulho a partir das 4 da manhã …. O quarto q estava o box do banheiro vazava água para dentro do banheiro… sinalizei mas mexeram e não resolveu… café da manhã pobre, limitado e todos os dias a mesma coisa… já fiquei hospedado lá por diversas vezes sempre teve problemas a hospedagem é simples mas é funcional.. Mas desta vez foi péssimo e caiu muito o suporte e serviço do hotel. Na próxima não fico mais lá
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service
café da manhã mal preparado e funcionários da cozinha mal educados
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Qualidade do hotel não é aquelas coisas mais para viagem a trabalho ou algum lazer está ótimo, os quartos são simples a TV não funciona, as toalhas são velhas a cama é bem pequena a única coisa boa no hotel é o café da manhã, e o elevador sempre está quebrado
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Toalha horrível,roupa de cama mais ou menos,poderia melhorar. Para mim,foi bom por causa da localização.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel bem localizado, mas a estrutura deixa a desejar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
Funcionários da limpeza ficaram falando alto de manhã cedo nas portas dos quartos! Eu precisava descansar e não consegui por us
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava um pouco sujo, o lencol rasgado e manchado e tinha colher suja no cafe da manha. O corredor estava fedendo banheiro. A limpeza deixou muito a deseja
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito tranquila e atendentes excelentes. Simples mas atende bem.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sim
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Quarto sujo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã bom, tudo certo!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento e principalmente o café da manhã
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Pelo preço vale a pena, mas deixou a desejar na limpeza, um pouco de cheiro de mofo no apartamento. Fora isso localização é boa
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpinho, porém as toalhas de banho estão bem desgastadas.
Stayed 2 nights in Jan 2026