Title: Fenix Bom Retiro Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3074&destination=S%C3%A3o+Paulo%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=44444867&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fenix Bom Retiro A stylish urban sanctuary where shoppers can recharge with continental breakfast before exploring nearby retail destinations or simply unwind in comfort ## Photo gallery for Fenix Bom Retiro ![Exterior - Fenix Bom Retiro (São Paulo)](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/920f7c2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Fenix Bom Retiro (São Paulo)](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/3ab03777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Minibar, desk, free WiFi, bed sheets - Fenix Bom Retiro (São Paulo)](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/ae5ef471.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Fenix Bom Retiro (São Paulo)](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/055598c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Fenix Bom Retiro (São Paulo)](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/75c3183a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fenix Bom Retiro is near Shopping Center Norte and Expo Center North. Guests enjoy a continental breakfast, on-site designer stores, and a deli for essentials. The property offers in-room WiFi, and staff are available 24/7 to assist guests. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £25 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 23 - Mar 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44444867&PinnedHotelID=44444867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Double Room ![Standard Double Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/ae5ef471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.6 Excellent 4 reviews - City view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/c47c67f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.4 Very good 6 reviews - City view - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room ![Standard Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/7f244cef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - City view - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Junior Triple Room ![Junior Triple Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/d012328a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Triple Room - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Economy Twin Room ![Economy Twin Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/358435de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Triple Room ![Family Triple Room | Bathroom | Shower, towels, soap, toilet paper](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/d9c87780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44450000/44444900/44444867/aadf50f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - 1 bedroom - Sleeps 3 - 3 Single Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110320000/110314700/110314627/cd2415f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V3rso Jardins Jardins - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 20 reviews £193 includes taxes & fees 10 Apr - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAracatuba-Hotels-Fenix-Bom-Retiro.h44444867.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAracatuba-Hotels-Fenix-Bom-Retiro.h44444867.Hotel-Information) ## About the area Located in Bom Retiro, a neighbourhood in São Paulo, Fenix Bom Retiro is in a shopping district and near a metro station. Travellers eager for a bit of culture can stop by Pinacoteca do Estado Museum, while those who have shopping on the agenda may want to visit Shopping Center Norte and Paulista Avenue. Enjoy an event or a match at Expo Center North, and consider making time for São Paulo Zoo—a top attraction that's not to be missed. [Visit our São Paulo travel guide](https://www.expedia.co.uk/Sao-Paulo.dx3074) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.53128%2C-46.63641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o1gF4C6Dr0SgA2RIgxvQ6HwbAqo=) Rua Prates 324, São Paulo, SP, 01121-000 ### What's nearby - ![Pinacoteca do Estado which includes art and interior views](https://images.trvl-media.com/place/502649/30f5a75a-b674-4bc4-9705-9a324e6b1abd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pinacoteca do Estado Museum 8 min walk \- 0.5 miles - ![Sala Sao Paulo which includes interior views and theatre scenes](https://images.trvl-media.com/place/6169882/a44f999e-caa6-4681-bfe3-a799ad00aa57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sala São Paulo Concert Hall 11 min walk \- 0.6 miles - ![street in the city](https://images.trvl-media.com/place/6158714/be794b9d-8333-4699-85eb-84495ae4dc7b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rua 25 de Marco 14 min walk \- 0.8 miles - Rua Três Rios 2 min walk \- 0.1 miles - Rua Jose Paulino 2 min walk \- 0.1 miles ### Getting around - Luz Station 6 min walk - Tiradentes Station 8 min walk - São Paulo (CGH-Congonhas) 21 min drive ### Restaurants - Boamesa Bom Retiro 3 min walk - Restaurante Santa Rosa Do Bom Retiro 3 min walk - Han Kang 1 min walk - New Shin La Kwan 1 min walk - Prato Grego 1 min walk ## About this property ### Fenix Bom Retiro Hotel near Pinacoteca do Estado Museum Located close to Shopping Center Norte and Expo Center North, Fenix Bom Retiro provides free continental breakfast, designer shops on-site and a snack bar/deli. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A vending machine, smoke-free property and luggage storage - A lift and a 24-hour front desk Room features All 60 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and minibars. 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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV ### Food and drink - Minibar ### More - Air conditioning - Desk - Mobile key entry ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Fenix Bom Retiro Hotel Fenix Bom Retiro São Paulo Fenix Bom Retiro Hotel São Paulo ## Frequently asked questions ### Is Fenix Bom Retiro pet-friendly? ### How much does it cost to stay at Fenix Bom Retiro? ### How much is parking at Fenix Bom Retiro? ### What time is check-in at Fenix Bom Retiro? ### What time is check-out at Fenix Bom Retiro? ### Where is Fenix Bom Retiro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fenix Bom Retiro Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 102 8 - Good 55 6 - Okay 42 4 - Poor 19 2 - Terrible 18 ## Reviews Verified ### 8/10 Good #### Bong 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Average is good ##### Bong Stayed 4 nights in Feb 2025 Verified ### 8/10 Good #### Caio 15 Dec 2025 Liked: Cleanliness, staff & service, amenities Em Geral foi uma boa experiência, poderia melhorar o chuveiro que saia pouca água e o café poderia melhor um pouco, mais no geral é uma otima opção com custo benefícios, a localização é otima para comprar e passeios pelo Bom Retiro. ##### Caio Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Nair 14 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Não tomei café da manhã o compromisso era em um horário antes de ser servido o café da manhã, não faltará oportunidade de eu voltar para ficar no café,obrigada. ##### Nair Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Bruno 11 Dec 2025 Liked: Staff & service, amenities O chuveiro no último dia não deitava água quente mas de resto tudo bem ##### Bruno Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Edenilson Antonio 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo bem perto e muito seguro para andar a noite. ##### Edenilson Antonio Stayed 2 nights in Oct 2025 Verified ### 4/10 Poor #### marcio 1 Dec 2025 Liked: Cleanliness, staff & service Disliked: Amenities Muitas coisas ##### marcio Stayed 3 nights in Nov 2025 Verified ### 4/10 Poor #### Carlos Alberto 30 Nov 2025 Disliked: Property conditions & facilities, room comfort Quando cheguei, meia hora antes do horário padrão do checkin, o quarto não estava pronto e tive que aguardar e entrar após 14h00\. Me designaram um quarto cuja entrada era pela porta do banheiro. O frigobar pequeno, entulhado de refrigerantes e água, sem espaço para colocar algo pessoal que pudesse ter levado para refrigerar, e além do mais o congelador estava totalmente tomado pelo gelo. Estava faltando controles da TV e do Ar condicionado. Obviamente solicitei outro quarto, cuja diferença era a porta normal. Em ambos as instalações são antigas e não bem conservadas, com interruptor único do quarto longe da cama.Só não cancelei a estadia porque estava muito cansado, e não estava em condição de procurar outro local, e além do mais já tinha pago as 2 diárias no checkin (antes de ver as condições do quarto). Recentemente estive em hotel de mesma categoria com valores de diárias menores, mas em melhores condições... Me arrependi de não ter tirado fotos para esta avaliação. ##### Carlos Alberto Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Marilza 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A estadia foi ótima dentro do que eu precisava. O bairro está bem mais seguro agora, mesmo precisando ir para a estação de metrô ás 5h da manhã eu me senti segura, pois tinha policiamento. ##### Marilza Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Leticia 17 Nov 2025 Liked: Cleanliness, staff & service, amenities Amei demais, a equipe é maravilhosa e simpática, a comodidade foi excelente, muito obrigado e voltarei sempre ❤ ##### Leticia Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Jhenifer 5 Nov 2025 Liked: Cleanliness, staff & service, amenities Melhor hotel com atendimento impecável ##### Jhenifer Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### THAIS 26 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities As instalações precisam de manutenção, cortei meu dedo ao entrar no elevador, por exemplo, o quarto não estava tão limpo e uma das camas fazia muito barulho nas molas por já ter passado do prazo de troca. Porém excelente localidade. Pouco isolamento acústico nos quartos e não tinha trinco na janela. ##### THAIS Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### Eliane 13 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Acomodação péssima!! ##### Eliane Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Bruna 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia SP O hotel é agradável, funcionários solícitos e atenciosos. O bairro é muito interessante. ##### Bruna Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Joel 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes recepcionistas Lugar ótimo para compras ##### Joel Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Verified traveller 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tiveram varios pontos positivos creio que a unica ressalva seria sobre a foto do hotel no aplicativo ##### Verified traveller Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### MARCO 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Vem localizado. Me deram um quarto que você entra pelo banheiro...estranho, mas funcionou. Limpeza do quarto parece que você tem que ledir ##### MARCO Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Verified traveller 10 Aug 2025 Liked: Cleanliness, staff & service Gostaria de registrar meu agradecimento pelo atendimento excepcional do recepcionista. Fui recebida com simpatia, ele demonstrou total disponibilidade para ajudar, respondeu a todas as minhas dúvidas. Atitudes como essa fazem toda a diferença e merecem reconhecimento. Hotel simples, mas atendeu perfeitamente ao que eu precisava, pois estava a trabalho. O café da manhã era gostoso. Único ponto negativo é que, à noite, a região não parecia muito segura. ##### Verified traveller Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Romulo 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Razoável Razoável Nao consegui conexão com Internet A cama os lençois encardidos. E com cheiro ##### Romulo Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Ana Catarina 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Virei fã de carteirinha Uma experiência ótima e tranquila. Tudo muito bem organizado. Limpeza ótima Café da manhã delicioso ##### Ana Catarina Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Roseli 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Razoável o conforto Razoável Acesso a Internet ruim Conforto da cama ruim ##### Roseli Stayed 2 nights in Aug 2025 Verified ### 6/10 Okay #### Verified traveller 13 Jul 2025 Liked: Staff & service Disliked: Cleanliness Razoável tivemos que trocar de quarto pq a tv nao funcionava,fomos para o outro e o chuveiro nao esquentava.Mais o cafe da manhã excelente. ##### Verified traveller Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### DANIEL 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo normal, somente a wi-fi que não funcionou no quarto ##### DANIEL Stayed 5 nights in Jul 2025 Verified ### 8/10 Good #### Waleska 27 Jun 2025 Liked: Staff & service, room comfort Disliked: Cleanliness Foi normal,valeu custo e beneficio. ##### Waleska Stayed 7 nights in Jun 2025 Verified ### 8/10 Good #### Francisco 12 Jun 2025 Liked: Staff & service Disliked: Cleanliness #### Precisa melhorar A minha estadia em se foi boa, mais alguma coisas deixou a desejar tipo limpeza passei 4 dias o quarto foi limpo apenas 1 vez depois que fiz várias solicitações já que eu tinha colocado a plaquinha na porta por quase 48 HS, a tv só funcionava a red globo e a imagem estava horrível, o banheiro não tinha secador, tinha uns vídeos de sanetes líquido vazio no suporte do banheiro os box estavam bem sujos, sem falar que tinha uma atendente muito grossa, estávamos em um grupo de 5 pessoas e o quarto de uma delas não chegou a nem ser limpo mesmo com a plaquinha na porta, e tipo tudo que agente precisasse tem que descer e pegar na portaria ex cobertor, travesseiro, toalhas. ##### Francisco Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Adriana 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito voa! 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