Dear Alicia, Thank you for your message. I would like to clarify how things happened from our perspective. We tried our best to make your stay as enjoyable as possible as we always do until the fourth night of your stay where you came back to the hotel from the city with two men as your guests and asked if you can chill out with your guests at the hotel and we welcomed you and your guests and told you that our policy is that your guests can set with you in the public areas of the hotel and not inside the room as per our policy. One of them left after five minutes and the other stayed. Your friend Alison after midnight decided to take the man inside the room and you told her you will wait outside for one hour and that’s when we came to you politely telling you again it’s not allowed to have non-paying guests inside the room. You told me that your friend left, while actually your friend was inside the room with the man (our cameras are set to provide customers with a secure accommodation environment, yet unfortunately we had to retrieve to cameras to validate your clams that your guest left; regrettably the camera footage evidently showed your friend and the guest were still inside the room). I asked you again politely to knock on the door and tell them this is not allowed in our hotel. Then Alison left the hotel with the man, and the police caught them down the road. I would like also to make it clear that our restaurant was always open for breakfast, lunch and dinner with different varieties of local and international meals, but you decided to go to the city every day and please remember that you were not the only guests at the hotel since you where chatting and cheering up some families during their diving course. Note: It’s vulgar to comment on my personal life – in fact, I am not married at all – but perhaps your intention was to insult me by reinforcing faulty stereotypes about Arab culture.