Property entrance
Check availability

Reviews of Maswada Plaza Hotel

3 out of 5
Maswada Plaza Hotel
princes Haya circle, Aqaba, Aqaba

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 39 reviews" "
Rating 8 - Good. 13 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an older building, but perfectly maintained and perfectly clean. You would think the place was built last week. The breakfast was very good every day. Everyone at the hotel was helpful and friendly. I place I want to stay at again.
Stayed 4 nights in Aug 2023

4/10 Poor

Peter

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not great
It could be a nice hotel in a great location, just unfortunately everything stinks of cigarette smoke, and I mean everything, the rooms, the towels, people even smoking at breakfast.
Stayed 3 nights in Jun 2023

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very old hotel no parking and it is on very busy area I
Stayed 4 nights in Apr 2023

2/10 Terrible

William, Killybegs

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old rundown hotel in desperate need of total renovation .No one clean the room the entire time we stayed there. My wife and myself got bits all over us from bed bugs in the beds. Shower was bad we did not take a shower. Food was absolutely horrible. We felt nauseous the intire time we was at this hotel from the food.
Response from yahya maswada on 11 Mar 2023
Hello, Mr. William, you spent 3 nights with us.. and now you are asking for your money back.. and you evaluated us ugly because one thing you did not like.. this is not your right... but we did not fail you with anythingAnd if you are right... you did not stay with us for 3 nightsYou left your room completely unclean.Administration

8/10 Good

KA WAI YVONNE

Travelled with partner
Liked: Cleanliness
Great location, little aged but considering the price cannot complaint.
Stayed 1 night in Jan 2023

10/10 Excellent

Mohmad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth visiting again
The view of the room is wonderful Clean and quiet room The breakfast was delicious and the staff helpful.
Stayed 1 night in Dec 2022

6/10 Okay

Nichols

Stayed 1 night in Dec 2022

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Room comfort
Friendly staff and great location. Breakfast was so underwhelming, I didn’t bother after first day. The price is decent, but not great considering the conditions.
Stayed 3 nights in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Linda

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Paul

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
For a westerner this hotel is nit for you. It is noisy from the street and the Mosque. They do not fix the room daily, the staff speak little English and the breakfast leave a lot to be desired including No coffee or breakfast cereal. The parking lot beside the hotel looks like a building site. The view was nice. .

8/10 Good

TERRENCE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Busy location
Stayed 1 night in Oct 2022

8/10 Good

Khuzaima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly service and nice breakfast was a excellent way to start the day. The room was nice but a bit crowded as the cost for the room was cheaper than the other rooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place right in town, some great little paces to eat nearby
Stayed 4 nights in Oct 2022
Response from ALI on 14 Oct 2022
Thank you for your great review

10/10 Excellent

Mohameed

Stayed 2 nights in Aug 2022
Response from yahya maswada on 26 Aug 2022
اهلا وسهلا بك في اي وقت شكرا لك على الزيارة

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Plaza maswada on 7 Aug 2022
Thank you Celine

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay The breakfast was very good Amazing view of the city
Stayed 1 night in Aug 2022
Response from yahya maswada on 5 Aug 2022
Welcome, Mr. Mark

10/10 Excellent

Anas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Beautiful city view. Breakfast was fresh and delicious. We got to know the nice owners of the hotel
Stayed 1 night in Jul 2022
Response from yahya maswada on 2 Aug 2022
Thank you for your nice review, Mr. Anas

10/10 Excellent

Deborah, New York

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is extremely well run, professional yet friendly establishment. It has an atmosphere of peace and comfort. Additionally, it has a classic feel & appearance. Service and meals were great.
Stayed 4 nights in Oct 2020

8/10 Good

Conner

Stayed 1 night in Mar 2020

8/10 Good

Laszlo, Budapest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good feeling, early checkin was great, staff were pleasant
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping, dinning options and water activities.
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None of the staffs helped us with our luggage. Bathroom fittings were in very bad condition. The floors were not neat.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
family owned hotel. management and staff very helpful and friendly . helped us in communicating with Turkish Airlines office at Aqaba Airport relating to our delayed luggage which came after over 2 days. As our return flight was early in the morning, they made sure we had breakfast and even arranged to drop us at the airport. Basic hotel but very good service.
Stayed 6 nights in Dec 2018

10/10 Excellent

Jean-Claude

Stayed 2 nights in Sep 2023
Response from Yahya on 24 Nov 2023
welcome to you thnks for your evaluate

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibilité de se garer sur un parking à 2 minutes à pied de l'hôtel. Personnel agréable et accueillant. Chambre donnant sur le rond point bruyant.

8/10 Good

Gian Piero

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buona la colazione giordana.
Stayed 5 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Pessimo soggiorno.
Camera nella media. Internet non funzionava. Colazione pessima: due pomodori, cetriolo, due fette di mortadella e del formaggio con pane . Niente scelta di beveraggio: solo te. Sto aspettando ancora adesso lo zucchero.
Stayed 1 night in Apr 2023

10/10 Excellent

Sedat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gayet başarılı
otelin konumu harika. otoparkı yok. arka sokakta ücretsiz bir otoparka bıraktık ancak güvenlikli değil. kahvaltısı çok fazla çeşitler sunmasa da güzeldi. odalarda terlik ve havlu yoktu. isteyince verdiler. duş kabininin kapısı bozuktu, açılıp duruyordu. genel olarak gayet memnunduk.
Stayed 1 night in Jan 2023
Response from Mohamad on 3 Feb 2023
To the honorable Mr. SedatKind regards from Masudi Plaza HotelIt gives me great pleasure to read your opinion on how much you enjoyed your stay with us We will take this into considerationWith full thanks and gratitudeAnas MasoudyAdministration department

4/10 Poor

HAKKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
They gave me a dark twin room even though I booked a room with a big bed with a balcony. There were used wet wipes under the beds. No one came for cleaning for 3 days. When I first entered the room, they had covered the wet towels on the beds. There was a lot of noise in the hotel, in the middle of the night someone was shouting and banging on the doors and the staff did nothing about it. Location and breakfast were okay. I think it is not a good hotel for foreign guests.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jean Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situe, chambres spacieuses et propres

10/10 Excellent

Jean Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situe, propre Et confortable
Stayed 1 night in Oct 2022

10/10 Excellent

Martin

Stayed 1 night in Oct 2022

8/10 Good

Abeer

Stayed 2 nights in Jan 2022
Response from يحيى on 28 Jan 2022
اهلا وسهلا

6/10 Okay

Verified traveller

Liked: Staff & service
Gemiddeld. Goed te doen voor 1 nacht.
Via hotels.com geboekt maar er was geen reservering aanwezig bij het hotel zelf terwijl wij een bevestiging hadden gekregen en deze ook konden tonen. Eerst bleek er geen kamer te zijn en werden we naar een naastliggend hotel verwezen. Hier zou de prijs hetzelfde zijn maar die bleek 25 euro duurder. Wij weer terug naar het eerste hotel, dat we hier niet mee akkoord gingen. Toen bleek er toch nog een kamer te zijn voor ons. Een kamer met 4 bedden voor 2 personen. De kamer was redelijk. De douche ook redelijk. We hadden 1 raampje, dat uitkeek op een steegje. Niet echt prettig want hier reden constant auto's, die lawaai maakten en de uitlaatgassen wilde je ook niet in je kamer dus dat raam lieten we maar dicht. Het ontbijt was trouwens wel ok.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Propreté pas toujours évidente, literie confortable et propre petit déjeuner copieux
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo che si affaccia sulla piazza più bella di Aqaba. Il proprietario è un ragazzo eccezionale di nome Islam, molto amichevole, gentile, intelligente, preparato e disponibile. Tutti servizi sono molto buoni e la posizione è ottima. L'equilibrio qualità/prezzo rende questo albergo perfetto per vacanze e punto di partenza per meravigliose escursioni in tutta la Giordania...una terra bellissima abitata da gente cordiale ed ospitale.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

in buona posizione.Prima colazione buona. Parcheggio in aree libere
Stayed 1 night in Dec 2018