Title: Smartflats Design - Rubens Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Smartflats Design - Rubens Apartments in Antwerp with kitchens and balconies ![Superior Apartment, 2 Bedrooms, Balcony | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/abf00a07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Duplex, 2 Bedrooms, Terrace | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/2a076c0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment, 3 Bedrooms, Balcony | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/4e4fcf0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment, 3 Bedrooms, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/d3a64a37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment, 3 Bedrooms, Balcony | 1 bedroom, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/56eb07a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Smartflats Design - Rubens provides amenities, such as a terrace and a snack bar/deli. Stay connected with free in-room WiFi. 8.6 Excellent ## Popular amenities - Room service - Kitchen - Outdoor space - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=19713714&PinnedHotelID=19713714&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![Superior Apartment, 3 Bedrooms, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/8479608f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 3 Bedrooms, Balcony ### Highlights Balcony or patio Separate dining area Separate sitting area Heating Kitchen Fridge Dishwasher Flat-screen TV - 1345 sq ft - 3 bedrooms - Sleeps 7 - 2 Queen Beds, 1 Single Bed and 1 Double Sofa Bed ![Superior Apartment, 2 Bedrooms, Balcony | 1 bedroom, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/841d580f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Bedrooms, Balcony ### Highlights Balcony or patio Separate dining area Separate sitting area Heating Kitchen Fridge Dishwasher Flat-screen TV - 797 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Superior Duplex, 2 Bedrooms, Terrace | 1 bedroom, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19720000/19713800/19713714/86422a5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Duplex, 2 Bedrooms, Terrace ### Highlights Terrace Separate dining area Separate sitting area Heating Kitchen Fridge Dishwasher Flat-screen TV - 969 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15700/15665/abeea7d7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Antwerp by IHG Antwerp - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 1,002 reviews £84 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Antwerp-Hotels-Crowne-Plaza-Antwerp.h15665.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=771c8ebb-72e6-4a56-ad36-f11c826501af&top_cur=GBP) Ad ![View from room](https://images.trvl-media.com/lodging/17000000/16620000/16615300/16615248/c895adbf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Antwerp - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Smartflats-Design-Rubens.h19713714.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Smartflats-Design-Rubens.h19713714.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.21649%2C4.40607&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U4IkNGizsilr-qFov7fUeq3-sxw=) 5 Schuttershofstraat, Antwerp, 2000 #### What's nearby - Green Square - 6 min walk - 0.3 miles - Antwerp Market Square - 8 min walk - 0.5 miles - Diamond District - 9 min walk - 0.5 miles - Antwerp Zoo - 15 min walk - 0.8 miles - Port of Antwerp - 4 min drive - 1.3 miles #### Getting around - Antwerp Port House Tram Stop - 6 min drive - Antwerp (ZWE-Antwerp Central Train Station) - 14 min walk - Antwerp (ANR-Antwerp Intl.) - 22 min drive #### Restaurants - ‪Station 1280 - ‬2 min walk - ‪Joe & The Juice - ‬3 min walk - ‪Bourla - ‬3 min walk - ‪V antwerp - ‬3 min walk - ‪Matterhorn - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Smartflats Design - Rubens Apartments in Antwerp with kitchens and balconies This smoke-free apartment building features a snack bar/deli, express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available once per stay. Smartflats Design - Rubens offers 3 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested. ## Similar properties ![Apartment | Terrace/patio](https://images.trvl-media.com/lodging/109000000/108320000/108317800/108317711/61cce468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### National Large City Apartments Old Town - Kitchen - Washer - Free WiFi - Soundproof rooms 10 Exceptional 1 review £121 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=108317711&PinnedHotelID=108317711&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 4 Bedrooms, Kitchen, City View | Living area | 18-inch flat-screen TV with satellite channels, streaming services](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248342/f766dd50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smartflats - Oudaan Antwerp Old Town - Kitchen - Free WiFi - Soundproof rooms - Microwave 6.8 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=107248342&PinnedHotelID=107248342&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, 4 Bedrooms, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248328/c2b75102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smartflats - Avenue Antwerp Old Town - Kitchen - Washer - Dryer - Free WiFi 2.8 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=107248328&PinnedHotelID=107248328&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Duplex | 2 bedrooms, free WiFi](https://images.trvl-media.com/lodging/102000000/101340000/101331000/101330961/d09fd55f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smartflats - The Brooklyn Statiekwartier - Kitchen - Free WiFi - Microwave 6.8 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=101330961&PinnedHotelID=101330961&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 2 Bedrooms | Dining room](https://images.trvl-media.com/lodging/91000000/90990000/90990000/90989960/7dd2a5f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Lux Stay near Diamond District Klein-Antwerpen - Kitchen - Washer - Pet-friendly - Free WiFi 9.4 Exceptional 9 reviews £134 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=90989960&PinnedHotelID=90989960&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/22000000/21350000/21343700/21343619/ed784754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smartflats Design - Theatre Old Town - Kitchen - Free WiFi - Microwave - Living/dining area 7.4 Good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=21343619&PinnedHotelID=21343619&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, 1 Bedroom | Living area | TV](https://images.trvl-media.com/lodging/5000000/4320000/4315100/4315074/e62d53b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Budget Flats Antwerpen Statiekwartier - Kitchen - Pet-friendly - Free WiFi - Parking available 6.6 100 reviews £63 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4315074&PinnedHotelID=4315074&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Room service - Snack bar/deli ### Bedrooms - Bedroom ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Toilet paper - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Terrace ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Housekeeping (once per stay) - Iron/ironing board on request - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance For any questions, please contact the property using the information on the booking confirmation ### Access methods Access code, lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 25.0 per week ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.97 per person, per night We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: EUR 25.0 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Smartflats Design Rubens Apartment Antwerp Smartflats Design Rubens Apartment Smartflats Design Rubens Antwerp Smartflats Design Rubens Smartflats Design Rubens Smartflats Design - Rubens Antwerp Smartflats Design - Rubens Apartment Smartflats Design - Rubens Apartment Antwerp ## Frequently asked questions ### Is Smartflats Design - Rubens pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Smartflats Design - Rubens? > This property doesn't offer parking. ### What time is check-in at Smartflats Design - Rubens? > Check-in start time: 4:00 PM; check-in end time: midnight. ### What time is check-out at Smartflats Design - Rubens? > Checkout is at 11:00 AM. ### Where is Smartflats Design - Rubens located? > Located in Old Town, this apartment building is steps away from Museum Mayer van den Bergh and Antwerp Botanical Garden. Rubens House and Antwerp City Theatre are also within 5 minutes. Antwerp (ZWE-Antwerp Central Train Station) is 14 minutes by foot and Antwerp Central Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Smartflats Design - Rubens Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 17 6 - Okay 0 4 - Poor 2 2 - Terrible 1 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8/10 Good #### Verified traveller 13 Apr 2022 Liked: Cleanliness, room comfort, communication #### Nice large flat A great apartment ##### Verified traveller Stayed 4 nights in Apr 2022 ### 8/10 Good #### gustaaf 4 Dec 2021 Liked: Cleanliness, amenities, property conditions & facilities Fijn appartement. Lekker ruim en super schoon. Keuken benodigdheden zijn minimaal maar je gaat niet naar Antwerpen om zelf te koken. WiFi deed het niet en hebben ze in 2 dagen ook niet aan de praat gekregen. Communicatie met de helpdesk is lastig. ##### gustaaf Stayed 2 nights in Nov 2021 ### 8/10 Good #### Ingrid 22 Oct 2021 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication Tolle großzügige, saubere Wohnung im Zentrum von Antwerpen. Gute Ausgangslage um die Stadt zu erkunden. Sehr geschmackvoll eingerichtet. Etwas hellhörig. Service und Kommunikation waren nicht gut gewesen. Es fehlte ein kompletter Bettwäschesatz und dazugehörige Handtücher. Smartflat war nicht in der Lage dieses am gleichen Tag nachzureichen. Eine Person musste auf dem Sofa ohne Bettwäsche schlafen, sich mit Jacken zudecken. Auf Anschreiben reagierte man sehr zeitverzögert, manchmal gar nicht und nicht lösungsorientiert. Am kommenden Tag wurde dann die fehlende Wäsche nachgereicht. (wieder auf Nachfrage) Keine Entschuldigung mehr dazu. Das hat uns enttäuscht, denn die Wohnung ist sonst optimal für uns als Familie gewesen. Die Art der Kommunikation war zermürbend und hat einen bis zur Lösung unzufrieden gemacht. ##### Ingrid Stayed 3 nights in Oct 2021 ### 4/10 Poor #### Philip 14 Sept 2021 Disliked: Room comfort, communication #### Not as intended Unit was switched. New apartment was on the corner of 2 main streets, very loud. I called upon arrival, answering service said someone would call, no call. Received email about the stay, I replied not happy. They said someone would contact me, no contact. Treacherous stairway to upstairs bathroom. ##### Philip Stayed 3 nights in Sep 2021 ### 8/10 Good #### Chiara 5 Sept 2021 Liked: Cleanliness Disliked: Communication #### Fine The apartment is located very nicely, and easy to access with the code you’ll receive via text or email. Very clean as well, aside from some dead mosquito stains on the walls. Some reviews speak of a mosquito problem; we brought anti mosquito plugs and didn’t get bitten at all. The apartment does not look exactly as in the pictures, though it’s a similar space. Bedrooms are quite different, the upstairs bedroom did not have a bed, only a mattress on the floor. I contacted smartflats beforehand to check whether it would really be a bed (because of reviews), and they assured me it would be, so I was very disappointed. Also, the door to the terrace does not lock and can be opened from the outside. It gets quite hot inside because it’s the top floor, so I wouldn’t recommend this apartment in the midst of summer. Finally, two days before our arrival Smartflats contacted me to say they couldn’t host us in the apartment because of a technical issue, and offerend me a cheaper one, further away from the center. When I checked several booking sites looking for new accommodation, I saw they made this apartment available for booking again, for a higher price than I paid. Did not seem very customer friendly. As you can imagine, I was not very amused and called them about it. They apologised and fixed the problem. ##### Chiara Stayed 2 nights in Sep 2021 ### 8/10 Good #### Amanda, Paris, France 19 Jun 2020 Liked: Cleanliness, amenities This is an awesome location in Antwerp and the flat is great! I only wish we had known there was no elevator prior to booking. We were on floor 4, again, an amazing apartment. However, I am recovering from a knee injury so carrying luggage up 4 flights of stairs was difficult. ##### Amanda Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller 26 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities top lokatie, mooie inrichting, dicht bij leuke winkels en restaurants ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 22 Feb 2020 Liked: Cleanliness, amenities, property conditions & facilities Ruim mooi appartement, zitten belangrijkste voorzieningen in. Was schoon. Leuk huisje! ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 16 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Heel netjes, ruim, schoon en alles was in zeer nieuwe staat. Alleen wat weinig bekers/ pannen etc aanwezig ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### DaphneSiahaija 5 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Appartement was super! Ligging perfect, super schoon en de incheck ook goed geregeld. ##### DaphneSiahaija Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Stephen 7 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at Antwerp during our Trip to F1 Spa Fabulous location; close to restaurants, shops and bars: parking directly in front of building but for 16 Euros and no more than 3 hours... free from 10pm until 9am, Monday to Saturday and free all day Sunday, not too bad considering you are in the centre of the city and we were there for the F1 race in Spa so we’re never really there during the day. Flat was massive with more room than expected. Had all you need with clean towels and linen at entrance if needed. ##### Stephen Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 5 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location! Nearby everthing. Beautiful interior ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 12 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious, clean, great location and have everything we needed for our family of 5 ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Susanne 27 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Frauenpower Die Wohnung ist ideal im Stadtzentrum gelegen. Schöne Innenarchitektur und Farben. Alles sauber und genügend Handtücher vorgefunden. Leider hatte es bereits miese Mücken welche und in der Nacht belästigt haben. Das Appartement ist ideal aufgeteilt für 6 Personen und gut eingerichtet. ##### Susanne Stayed 3 nights in May 2019 ### 10/10 Excellent #### Verified traveller 17 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect. Location was amazing. :) I would recommend people to stay there. Antwerp is an amazing city. ##### Verified traveller Stayed 8 nights in Apr 2019 ### 10/10 Excellent #### Selina 26 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grosszügiges Apartment mitten in der Stadt grosszügiges Apartment, modern eingerichtet, 2 grosse Bäder sowie grosser Wohn- Essbereich Küche/Geschirr und Zimmer alles sehr sauber, einfach toll! Lage zentral, perfekt für einen Städtetrip einmal etwas laute Musik nebenan/oberhalb, jedoch nur von einem Zimmer aus hörbar check-in und check-out verliefen reibungslos und sehr schnell würde sofort wieder dort übernachten! ##### Selina Stayed 4 nights in Mar 2019 ### 8/10 Good #### Carman, Hong Kong 25 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to shopping area. Everything is good, the only bad thing is no elevator. ##### Carman Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 15 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Appartement war super modern eingerichtet und sehr sauber. Das einzige Problem war dass es sehr hellhörig ist und eine Gruppe unter uns dauerhaft an Party machen war. Ansonsten bin ich rundum zufrieden und würde jederzeit wieder buchen. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller 4 Feb 2019 Liked: Cleanliness, amenities, property conditions & facilities Heel netjes en mooi ingericht, alleen het dekbed is niet heel warm. ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Stuart 31 Oct 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Great start and a poor finish. First things first. The Apartment is beautiful and the location is perfect for getting around Antwerp. The whole space is fantastic and ultra modern. The information received for access and for passports and checking in was very good. The downside.. The apartment could have done with a bit more of a clean - It looked a little rushed with dusty floors and crisp packets under sofas. The site does have an issue with Mosquitoes weird for this time of year. The problem stems from the outside decking area as when it rains there is insufficient drainage under the decking and it is a breeding ground for them. When we arrived the doors in the master bedroom and bathroom were on vent allowing them into the apartment from the decked area. My only other issue was the complete lack of customer service in regards to no WiFi or television. The service was not working on the Sunday when we arrived and was told by a worker at the flats it had not been working the day previous. We notified Smart flats ( before 17.00 ) and were informed we would be contacted on the Monday to have it resolved. No phone call. We called Monday morning and were told to notify by e-mail to which we responded it was already meant to be under investigation. We called again in the afternoon and was told it would be Tuesday and we would be contacted to which we explained we would be checking out by 12.00 again promised a phone call to no avail. I was on business with my young family staying at the hotel with no Media ##### Stuart Stayed 2 nights in Oct 2018 ### 8/10 Good #### Verified traveller 27 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort Ideale plek in het centrum van Antwerpen. Heel schoon en ruim. Goede voorzieningen. Alleen de WIFI viel te vaak uit of was te zwak. Hulp is er alleen op afstand via mail. Als s avonds de tv of WIFI uitvalt wordt het pas de volgende dag opgepakt. Al met al zijn wij zeer tevreden!!! ##### Verified traveller Stayed 4 nights in Oct 2018 ### 4/10 Poor #### Bradley 26 Sept 2018 Disliked: Cleanliness, property conditions & facilities #### No Bueno this is a 4th floor walkup, so make sure you are ready to lug your bags up. The apartment was dirty (dead bugs on floor and smashed on the walls in bedrooms and living room) The patio had cigarette butts everywhere laying around and when we arrived all the windows were open with no screens in place. We closed the windows on arrival, but we still all got dozens of mosquito bites from head to toe. The Shower room emitted a foul rotten egg smell that got bad once we closed the windows to the apartment. The people staying below us blasted music, yelled partying all night and danced so hard it made our apartment shake. I called up Smart Flats and they said they would let the people downstairs know they cant be doing that - to Smartflats credit - it was handled quickly. But it killed our 1st night. The apartment wouldve been nice if properly cleaned and if they either kept the windows closed while no one is staying in the rooms, or if they put in window screens. Smart Flats made it necessary outside of Hotels.com for me to register an account with them and share my Credit Card info to pay a small Belgian Tax (i felt uncomfortable doing this) and then they waited until i was already in Europe to email me and say i needed to email them a photo copy of my Passport to verify my reservation - this isnt a local requirement as it wasnt needed in any other flat we stayed in. Overall it was an experience I do not wish to repeat. ##### Bradley Stayed 2 nights in Sep 2018 ### 8/10 Good #### Verified traveller 16 Sept 2018 #### Lovely apartment Lovely apartment in a convenient part of the city - walking distance of the old town and close to the theatre district and the main shopping area. It's on the third floor and the stairs are quite steep, so not for anyone with mobility issues. Bit of a mosquito problem (we both got bitten a lot!), but comfortable beds, clean and beautifully furnished. ##### Verified traveller Stayed 4 nights in Sep 2018 ### 2/10 Terrible #### Teresa, Western Australia 24 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful on photos, terrible to stay The problem started with numerous emails and phone calls to receive access code to the flat which cause additional unnecessary tension and discomfort during the trip.This 2 bedroom duplex looks beautiful and fresh but there is no information that is NO elevator, and was NOT indicated at the time of reservation. The stairs to the 4th floor are extremely uncomfortable, narrow with no much space for foot and with high possibility of slippery especially when carrying large suitcase. For four people there were only two towels with a very uninteresting appearance and smell. During those two nights we were bitten by insects (I have over 40 bites), I hope that these bites will heal without a problem. The temperature in the attic bedroom was unbearable, on the day of arrival we found someone left radiators on and to improve conditions, the only thing we found was a wobbly loudly working fan. The WIFI "SF Rubens 401” code with password does not exist.On day of arrival we reported broken tap in the toilet/powder room vanity - problem not solved. As for the complementary coffee offered ONLY on the day of arrive this coffee machine is useless, nobody will spend few ours to search for unusual coffee pack. I would not recommend to anyone so bad experience. ##### Teresa Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 9 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place, roomy quiet and close to the town center, A fan would be a good addition. ##### Verified traveller Stayed 1 night in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Hotel Indigo Brussels - City by IHG](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Indigo-Brussels-City.h44123308.Hotel-Information) > > [Numa Brussels Royal Galleries](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Hubert-Grand-Place.h26589382.Hotel-Information) > > [Novotel Brugge Centrum](https://www.expedia.co.uk/Bruges-Hotels-Novotel-Brugge-Centrum.h16264.Hotel-Information) > > [Urban Yard](https://www.expedia.co.uk/Brussels-Hotels-Floris-Ustel-Midi.h27731.Hotel-Information) > > [Park Inn by Radisson Antwerp City Centre](https://www.expedia.co.uk/Antwerp-Hotels-Park-Inn-By-Radisson-Antwerpen.h2417039.Hotel-Information) > > [Martin's Relais](https://www.expedia.co.uk/Bruges-Hotels-Martins-Relais.h8913.Hotel-Information) > > [Golden Tulip De' Medici Hotel](https://www.expedia.co.uk/Bruges-Hotels-Golden-Tulip-De-Medici-Hotel.h876692.Hotel-Information) > > [Radisson Blu Hotel, Antwerp City Centre](https://www.expedia.co.uk/Antwerp-Hotels-Radisson-Blu-Astrid-Hotel.h65188.Hotel-Information) > > [Hampton by Hilton Antwerp Central Station](https://www.expedia.co.uk/Antwerp-Hotels-Hampton-By-Hilton-Antwerp-Central-Station.h19993236.Hotel-Information) > > [Martin's Brugge](https://www.expedia.co.uk/Bruges-Hotels-Martins-Brugge.h527382.Hotel-Information) > > [Pullman Brussels Centre Midi](https://www.expedia.co.uk/Brussels-Hotels-Pullman-Brussels-Centre-Midi.h5974606.Hotel-Information) > > [Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World](https://www.expedia.co.uk/Bruges-Hotels-Hotel-De-Orangerie.h34069.Hotel-Information) > > [Steigenberger Icon Wiltcher's](https://www.expedia.co.uk/Brussels-Hotels-Steigenberger-Icon-Wiltchers.h3057.Hotel-Information) > > [Mercure Antwerp City South](https://www.expedia.co.uk/Antwerp-Hotels-Mercure-Antwerp-City-South.h442005.Hotel-Information) > > [Dukes’ Academie – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Academie-Hotel.h1061349.Hotel-Information) > > [Grand Hotel Normandy by CW Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Normandy.h1211151.Hotel-Information) > > [The Hoxton Brussels](https://www.expedia.co.uk/Brussels-Hotels-THE-Hoxton-Brussels.h83672760.Hotel-Information) > > [Pillows Grand Boutique Hotel Reylof Ghent](https://www.expedia.co.uk/Ghent-Hotels-Pillows-Grand-Boutique-Hotel-Reylof-Ghent.h4364829.Hotel-Information) > > [Novotel Brussels off Grand'Place](https://www.expedia.co.uk/Brussels-Hotels-Novotel-Brussels-Off-GrandPlace.h16484.Hotel-Information) > > [Hotel Aragon](https://www.expedia.co.uk/Bruges-Hotels-Hotel-Aragon.h1057951.Hotel-Information) > > [Crowne Plaza Bruges by IHG](https://www.expedia.co.uk/Bruges-Hotels-Crowne-Plaza-Bruges.h11886.Hotel-Information) > > [Bedford Hotel & Congress Centre](https://www.expedia.co.uk/Brussels-Hotels-Bedford-Hotel-Congress-Centre.h24718.Hotel-Information) > > [ibis Styles Brugge Centrum](https://www.expedia.co.uk/Bruges-Hotels-Ibis-Brugge-Centrum.h15616.Hotel-Information) > > [Grand Hotel Casselbergh Bruges](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Casselbergh-Bruges.h3138252.Hotel-Information) > > [Thon Hotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Brussels-City-Centre.h564033.Hotel-Information) > > [Warwick Grand-Place Brussels](https://www.expedia.co.uk/Brussels-Hotels-Warwick-Brussels.h16683.Hotel-Information) > > [august](https://www.expedia.co.uk/Antwerp-Hotels-August.h34922261.Hotel-Information) > > [Dukes’ Palace – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Dukes-Palace-By-Dukes-Hotel-Collection.h1853344.Hotel-Information) > > [Tulip Inn Antwerpen](https://www.expedia.co.uk/Antwerp-Hotels-Tulip-Inn-Antwerpen.h1118207.Hotel-Information) > > [Novotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Novotel-Brussels-City-Centre.h564711.Hotel-Information)