Title: Hotel Serwir Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serwir Central hotel connected to a shopping centre in Sint-Niklaas with free parking ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/3427ca37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/4212103f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/eae84929.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Hallway](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/103dffdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/369c0625.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Serwir blends comfort and convenience with its shopping center connection. Relax in the garden, visit the café, or dine at Brasserie Renardeau. Enjoy free in-room WiFi, luggage storage, dry cleaning, and a 24-hour front desk ready to assist with local exploration. 8.0 Very good ## Popular amenities - - Bar - Breakfast available - 24/7 front desk - Gym - Room service £80 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903369&PinnedHotelID=903369&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Basic Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/aa305e0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 9.4 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Pillow menu Blackout curtains - 269 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/4212103f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Pillow menu Blackout curtains - 269 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Single Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/w2360h1575x0y0-8a65a2c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Pillow menu Blackout curtains - 183 sq ft - Sleeps 1 - 1 Single Bed ![Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/910000/903400/903369/3386eb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Mini-fridge Flat-screen TV Pillow menu Blackout curtains - 280 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Hotel-Serwir.h903369.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Hotel-Serwir.h903369.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.15536%2C4.15263&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sp1TgdMVnBZvLQ4QWBI_40s4vAc=) Koningin Astridlaan 57, Sint-Niklaas, 9100 #### What's nearby - Waasland Shopping Center - 4 min walk - 0.3 miles - St. Nicholas Church - 2 min drive - 1.0 mile - Sint-Niklaas City Hall and Belfry - 2 min drive - 1.0 mile - De Ster Recreation Park - 3 min drive - 1.9 miles - Diamond District - 20 min drive - 15.8 miles #### Getting around - Sint-Niklaas Station - 9 min drive - Antwerp (ANR-Antwerp Intl.) - 38 min drive #### Restaurants - ‪Burger King - ‬5 min walk - ‪Panos - ‬7 min walk - ‪Notre Blanche - ‬5 min walk - ‪Brasserie Entrée - ‬5 min walk - ‪Caro's - ‬9 min walk ## About this property ### Hotel Serwir Upscale hotel near Waasland Shopping Center Located close to St. Nicholas Church and Sint-Niklaas City Hall and Belfry, Hotel Serwir provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Brasserie Renardeau, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - Free self-parking - Full breakfast (surcharge), a local area shuttle and an electric car charging station - 12 meeting rooms, multilingual staff and bike parking Room features All 78 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - LED light bulbs, mini fridges and heating ## Similar properties ![Daily buffet breakfast (EUR 22.50 per person)](https://images.trvl-media.com/lodging/4000000/3640000/3634300/3634293/892430ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Van Der Valk Hotel Beveren Beveren - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 579 reviews £92 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3634293&PinnedHotelID=3634293&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 16.00 per person)](https://images.trvl-media.com/lodging/3000000/2470000/2461300/2461249/e7f9fcd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Sint Niklaas Centrum Sint-Niklaas - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 288 reviews £67 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2461249&PinnedHotelID=2461249&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8810000/8810000/8809960/ba5b922a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel New Flanders Sint-Niklaas - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29324872&PinnedHotelID=29324872&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Area shuttle (surcharge) up to 1 kilometres - Bus station shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Brasserie Renardeau ### Things to do - 24-hour gym - Bicycle storage - Bicycle tours - TV in common areas ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 12 meeting rooms - 24-hour business centre - 7,158 square feet of conference space ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hand-held showerhead - Handrails in hallways - Lift - Low-height counter and sink - Low-height door lock - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 4 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 1966 - Double-glazed windows - Electric bike charging - Fireplace in lobby - Locally-owned and organised tours and activities - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 50 Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests who will arrive in the evening should notify the hotel in advance. ### Renovations and closures The property is closed between 31 October and 5 November. The property is closed: Christmas Eve, Christmas Day and New Year's Day. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20.0 per night. Cots (infant beds) are available for EUR 10.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately EUR 20 per person - Early check-in fee: EUR 50 (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 10.0 per day - Rollaway bed fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### National rating Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars. ### Property is also known as Hotel Serwir Hotel Serwir Sint-Niklaas Serwir Serwir Hotel Serwir Sint-Niklaas Best Western Serwir Best Western Sint-Niklaas Sint-Niklaas Best Western Hotel Serwir Hotel Best Western Serwir Sint-niklaas Best Western Best Western Sint-niklaas Hotel Serwir Sint-Niklaas Hotel Serwir Hotel Sint-Niklaas ## Frequently asked questions ### Is Hotel Serwir pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Serwir? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Serwir on 23 Nov 2025 start from £79.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Antwerp-Hotels-Hotel-Serwir.h903369.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Serwir? > Self-parking is free at this property. ### What time is check-in at Hotel Serwir? > Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability). ### What time is check-out at Hotel Serwir? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Hotel Serwir located? > Located in the heart of Sint-Niklaas, this hotel is within 1 mi (2 km) of Waasland Shopping Center, St. Nicholas Church and Sint-Niklaas City Hall and Belfry. De Ster Recreation Park and Rupelmonde Tidal Mill are also within 9 mi (15 km). Sint-Niklaas Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Serwir Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 118 8 - Good 157 6 - Okay 58 4 - Poor 21 2 - Terrible 7 ### 8/10 Good #### Hans 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice stay over hotel ##### Hans Stayed 1 night in May 2025 ### 10/10 Excellent #### Maksim 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel, happy here ##### Maksim Stayed 1 night in May 2025 ### 10/10 Excellent #### Janelle 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Comfy beds. Very happy with the ♿ room for my mother. Check out was very easy. ##### Janelle Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Senne 24 Jun 2025 Liked: Cleanliness, property conditions & facilities Nice guest in the receptie ##### Senne Stayed 1 night in Jun 2025 ### 8/10 Good #### Michael 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hotel which provides what is needed Take note, check out is 11am, not the nirmal 12 noon. Beds a but hard. Location a little outside the town centre. Clean and easy hotel to deal with. Staf not overly friendly, however nit rude. ##### Michael Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Liliya 24 Aug 2025 Liked: Cleanliness I booked a double bed - got two singles brought together and keeping moving apart all night. Noisy at 6 a.m. Very disappointed! ##### Liliya Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Elias 27 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort great for business stay Comfort hotel great for business stay ##### Elias Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Kevin 17 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, nice friendly staff Good location between the city and the shopping Mall, good breakfast and good restaurant, friendly staff. ##### Kevin Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Keyhan 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was above my expectations. Nice place and friendly staff. ##### Keyhan Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Elias 25 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfort and clean place to stay. Nice and helpful staff ##### Elias Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Vlad 11 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value, nice sized rooms Neat room, friendly staff, great breakfast! Would stay here again. Having a car is important at this location, however there are pleanty of free parking places in front of the hotel. ##### Vlad Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Alaistaire 27 Oct 2023 Liked: Property conditions & facilities Good parking, clean and comfortable ##### Alaistaire Stayed 1 night in Oct 2023 ### 4/10 Poor #### Ian 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent as a stopover One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful. The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel. ##### Ian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ugur 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfy Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10 ![](https://a.travel-assets.com/ugc/hotel-reviews/4F7E9AE19F53CD0A760661359B7D5EA7D569C83C1722552307125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ugur Stayed 1 night in Jul 2024 ### 8/10 Good #### Harry 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good. ##### Harry Stayed 1 night in Apr 2024 ### 8/10 Good #### Rudy 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Room was vert clean. Meal in the hotel restaurant was too expensive for the quality of the food, and staff was aged men, but with no apparent experience. ##### Rudy Stayed 1 night in Oct 2023 ### 8/10 Good #### Liam 2 Aug 2024 Liked: Cleanliness, staff & service, room comfort This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking. ##### Liam Stayed 1 night in Aug 2024 ### 6/10 Okay #### Justin 3 Feb 2024 Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu. ##### Justin Stayed 1 night in Jan 2024 ### 6/10 Okay #### William 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Not for leisure stays Ok hotel. Bed not comfortable, plastic bed cover so very hot to sleep and hard bed. Despite photos dated decor. No tea and coffee in room. 4 star hotel would presume is more for business ##### William Stayed 2 nights in Sep 2023 ### 8/10 Good #### Steven 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great breakfast.. Stayed for 4 nights, arrived Thursday afternoon, been up since 4am so wanted a quick power-nap, got into bed to be greated by heavy hammer drilling, this went on for quite a while so contacted the reception just to see how long it would be going on, we were told there was no drilling in the hotel and it must of been outside, clearly this wasn't true as it was coming from the next room.... apart from this the hotel was great especially the breakfasts.... ##### Steven Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Anna Liza 5 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities unfriendly service from staff ##### Anna Liza Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller 10 Dec 2023 The breakfast has become very disappointing. Over the past years, selection is smaller and quality is less. Nasty glass sausages and bacon which it more boiled than fried. There used to be crab salad and other options. Now it’s only cold cuts and cheese. Also, when a breakfast is until 11 am, you need to make sure that most items are not sold out at 10:30. ##### Verified traveller Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Verified traveller 18 Jun 2024 Liked: Room comfort Disliked: Staff & service I used to like this hotel but the service is getting worse every time we stay there. The staff are super rude - especially in the breakfast area. On the Sunday, the cleaning only came to clean our room at 16:00 and by then we were back at the hotel. The sign “please make up my room”, had been hanging there for hours. We asked the reception for a late checkout (12:00 instead of 11:00). They allowed us to stay until 11:30 but required 50 euro to stay until 12:00. It was a Monday and the hotel had plenty of availability on all room types. Unfortunately no positives to share ##### Verified traveller Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Katie 17 Nov 2022 Disliked: Property conditions & facilities #### Very disappointing stay Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast. ##### Katie Stayed 2 nights in Nov 2022 ### 6/10 Okay #### Ellen 23 Aug 2025 Disliked: Cleanliness, amenities Kamers zijn eraan toe om opgefrist te worden. Veel gebruikssporen. 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