Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from London

Good entertainment, private beach, tired hotel

Posted 12-Jun-2016
The staff are very nice and there are activities planned every day from morning until evening such as beach volley, yoga, polo, aqua gym. The food is varied and good quality, but the drinks are poor (only 1 type of wine and champagne and they tasted awful). The room was tired, the furniture was not clean and there were dirt marks on the doors and handles. On the contrary the towels and linen were crisp white. The hotel has a private beach and several pools (but they could have been cleaner). The hotel is family focused and we would not return here as a couple with no children.
Comment from Hotel Management
15-Jun-2016 by ICGR, Hotel Management
Dear Sabrina, Thank you for choosing IC Hotels Green Palace and for the review. Please make sure your comments will be informed to the management to check. We hope to serve you again. Best Regards, Elif SUNAY GR Manager
5out of 5
by A verified traveller

tatil

Posted 24-May-2016 on Hotels
cok guzel sicak ortam.insanlarla guzel diyologlar.hersey dahil.
Comment from Hotel Management
by ICGR, Hotel Management
Sayın Misafirimiz, Memnuniyetinizi bizimle paylaştığınız için teşekkür ederiz. Sizlere tekrar hizmet etmek dileğiyle, Saygılarımızı sunarım. Elif SUNAY
5out of 5
by SERTAC from İstanbul

Aile için ideal ,çocuk menüsü var...

Posted 23-May-2016 on Hotels
Ailece 5 gece tatil amaçlı konaklama yaptık.Yeşillikler içinde,kuş sesleri ile güne başlıyorsunuz.Odamız temiz ve konforlu idi. Yemekleri çok güzel.Personeli güleryüzlüydü,bize çok yardımcı oldular. Her akşam bir müzikal etkinlik vardı.Çocuk menüsü ve özel çocuk restorantını çok sevdik.
Comment from Hotel Management
by ICGR, Hotel Management
Sertaç Bey, Ailenizle güzel bir tatil geçirmiş olmanıza memnun aldık. Siz değerli misafirlerimizin memnuniyetleri bizim için çok önemlidir. Sizlere tekrar hizmet etmek bizim için bir keyif olacaktır. Saygılarımızla, Elif SUNAY
3out of 5
by Hajar from Kuwait

Not worth it

Posted 23-May-2016 on Hotels
The hotel overall is not bad but we didn't have a good impression from the beginning due to the weak service from the check in receptionist. We have booked a room through this website and they told us that we are three persons and that room is not enough for us and asked us to call the website and waste alot money for the international call to cancel it and book a bigger room while she didn't answer the website's call regarding the cancellation, that process took us more than an hour and a half noting that she knows that we had a long day and we're tired from the flights. She could have upgraded our room without all the hassle! Very disappointed of her poor service.. Also, I was really annoyed from the loud music at midnight we couldn't have a good night sleep! the hotel is average and I won't stay here again as there are a lot of other better hotels nearby.
Comment from Hotel Management
by ICGR, Hotel Management
Dear Hajar, Thank you for choosing IC Hotels Green Palace and informing us about your experiences. Please make sure you commet will be inform to the hotel management o check. We hope to serve you again to change your thoughts. Best Regards,
5out of 5
by Tanja from Schweiz

Super!sofort wieder!

Posted 18-May-2016 on Hotels
Es war alles super.das personal,die anlage alles super.
Comment from Hotel Management
by ICGR, Hotel Management
Dear Tanya, Thank you for sharing your kind review. We are very happy that you enjoyed your stay. We look forward to serve you again. Best Regards, Elif SUNAY
5out of 5
by A verified traveller from Heidelberg

Total freundliches Personal - super Hotel!

Posted 16-May-2016
Es war ein sehr angenehmer Aufenthalt. Das Hotel, die Anlage, das Essen und vor allem das Personal ist wirklich top! Wir werden wieder kommen!
Comment from Hotel Management
19-May-2016 by ICGR, Hotel Management
Dear Arife, Thank you for your kind rview. We are very happy that you had satisfied. We look forward to serve you again. Best Regards, Elif SUNAY
5out of 5
by A verified traveller

Отдых

Posted 16-May-2016 on Hotels
Отель для романтического отдыха.
Comment from Hotel Management
23-Jul-2016 by ICGR, Hotel Management
Уважаемый(ая), Хотели бы поблагодарить Вас за то, что Вы выбрали IC Hotels для вашего отдыха. Мы очень ценим отзывы наших гостей и их замечания очень важны для нас, чтобы усовершенствовать наши услуги. Спасибо, что нашли время и оставили ваш комментарий. Мы надеемся и в дальнейшем видеть Вас членом нашей семьи IC Hotels! С наилучшими пожеланиями, Guest Relations IC HOTELS Green Palace & Residence
4out of 5
by A verified traveller

Posted 11-May-2016 on Hotels
Отличное обслуживание в ресторанах барах службе размещения прекрасная территория.Не достатки маленькие номера не качественная уборка номера полотенца для пляжа выдают только в основном здании .
Comment from Hotel Management
16-Jul-2016 by ICGR, Hotel Management
Dear Guest, Thank you for your kind commends. Please make sure your advice about the beach towels will be inform to the hotel management. We look forward to serve you again. Best Regards, Elif SUNAY
5out of 5
by A verified traveller

Prima hotel, veel faciliteiten, direct aan strand,

Posted 08-May-2016
Heerlijke plek, 2x geweest, verschillende zwembaden daardoor voldoende ruimte en rust Prettig personeel erg gastvrij veel faciliteiten prima dagelijks tennispartijtje restaurant is goe veel verschillende maaltijden waardoor altijd wat lekkers
Comment from Hotel Management
13-May-2016 by ICGR, Hotel Management
Dear Harry, Thank you for your kind review. We are very happy that you enjoyed your stay in IC Hotels Green Palace. It will be our pleasure to serve you again. Best Regards, Elif SUNAY
5out of 5
by Abderrafik from Frankfurt am Main

Sehr sehr sehr gutes angenehmes und sauberes Hotel

Posted 06-May-2016 on Hotels
Das Hotel war überragend. Man muss sagen, dass wir das Angebot erhalten haben, unsere Zimmer in der Residence Area zu beziehen, was bedeutet, dass wir ein eigenes Häuschen hatten, mit eigener Terrasse und eigenem Poolzugang. Die Zimmer waren sehr sauber! Die komplette Anlage hatte trotz seines Alters einen sehr gepflegten und sauberen Eindruck gemacht. Das Hamam + Massage war auch sehr gut. Das Essen war eine Schulnote 3+. Die Liegemöglichkeiten am Strand (Überdachung) könnte aktualisiert werden, aber reicht vollkommen aus. Die Bar am Strand könnte kleine Snacks anbieten, Pommes, Dürüm, Börek etc.
Comment from Hotel Management
16-Jul-2016 by ICGR, Hotel Management
Dear Guest (Abderrafik), Thank you for your kind review. We are very happy hat you had satisfied with the lake villas. It will be our pleasure to serve you again. Best Regards, Elif SUNAY GR Manager