Ratings based on 70 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Best option

Posted 02-Apr-2017
Wonderful, well trained and professional staff, good choice and quality food Clean and comfortable room Wonderful entertentment Sauna and Turkish bath great
5 out of 5
Recommended
for Everyone
by A verified traveller

Great value and options

Posted 19-Sep-2016
Cons: Front desk staff, information on activities
Location: There is really nothing else outside the hotel property and you will have to travel 2 kms to nearest shopping areas.
Ideal option for families, couples or singles. The property is large enough for you to have a quiet corner by the pool or beach. Services and activities are goods, service staff are very helpful except for front desk. Meals were also as expected with variety of options and availability 24/7. Nice evening events to keep you entertained at night. Unfortunately the full schedule of activities were not shared with us, so on stumbled upon events as they came along, there were even halls to show live sports programs i.e. F1 weekends. The property has access to its own beach front, which was great and was not crowded. Beautiful Antalya has a long and amazing coastline, so plenty of space for everyone. Will definitely come back when we find a good deal.
Comment from Hotel Management
23-Sep-2016 by ICGR, Hotel Management
Dear Guest, Thnak you for your compliments. We are very happy you enjoyed your stay. We look forward to serve you again in IC Hotels Green Palace. Best Regards, Elif SUNAY GR Manager
3 out of 5
by A verified traveller from London

Good entertainment, private beach, tired hotel

Posted 12-Jun-2016
The staff are very nice and there are activities planned every day from morning until evening such as beach volley, yoga, polo, aqua gym. The food is varied and good quality, but the drinks are poor (only 1 type of wine and champagne and they tasted awful). The room was tired, the furniture was not clean and there were dirt marks on the doors and handles. On the contrary the towels and linen were crisp white. The hotel has a private beach and several pools (but they could have been cleaner). The hotel is family focused and we would not return here as a couple with no children.
Comment from Hotel Management
15-Jun-2016 by ICGR, Hotel Management
Dear Sabrina, Thank you for choosing IC Hotels Green Palace and for the review. Please make sure your comments will be informed to the management to check. We hope to serve you again. Best Regards, Elif SUNAY GR Manager
3 out of 5
by Hajar from Kuwait

Not worth it

Posted 23-May-2016 on Hotels
The hotel overall is not bad but we didn't have a good impression from the beginning due to the weak service from the check in receptionist. We have booked a room through this website and they told us that we are three persons and that room is not enough for us and asked us to call the website and waste alot money for the international call to cancel it and book a bigger room while she didn't answer the website's call regarding the cancellation, that process took us more than an hour and a half noting that she knows that we had a long day and we're tired from the flights. She could have upgraded our room without all the hassle! Very disappointed of her poor service.. Also, I was really annoyed from the loud music at midnight we couldn't have a good night sleep! the hotel is average and I won't stay here again as there are a lot of other better hotels nearby.
Comment from Hotel Management
by ICGR, Hotel Management
Dear Hajar, Thank you for choosing IC Hotels Green Palace and informing us about your experiences. Please make sure you commet will be inform to the hotel management o check. We hope to serve you again to change your thoughts. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from jordan

Excellent stay

Posted 04-May-2016
You have everything in this hotel! Food is good..ice cream all the time..coffee and drinks all the time ..snacks... and it's green with flowers and trees.. nice seats next to water and fountains.. shows.. beach is clean and amazing .. sand is nice on the beach.. Water sports available .. staff are amazing ..close to the malls and relatively to city center.. bus is nearby. . Recommend and will stay again..
Comment from Hotel Management
11-May-2016 by ICGR, Hotel Management
Dear Guest, Thank you for your compliments. We are veyu happy that you had satisfied with the service quality. We look forward to serve you again with a pleasure. Best Regards, Elif SUNAY
4 out of 5
Recommended
for Everyone
by A verified traveller from Istanbul

Great service

Posted 30-Apr-2016
It was a great vacation, Service in this hotel is wonderful but, room and hotel decoration is outdated and out of fashion. To sum up my overall experience I can express hotel as one that deserves being a 5 star hotel by its service and kind staff.
Comment from Hotel Management
07-May-2016 by ICGR, Hotel Management
Dear Guest, Thank you for choosing IC Hotels Green Palace. We are very happy to hear from our guests. Your review will be shared with the hotel management. We look forward to serve you again. Best Regards, Elif SUNAY GR Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Outstanding

Posted 24-Apr-2016 on Orbitz
Beautiful hotel, friendly staff, Good food, Came from North Carolina for family reunion
Comment from Hotel Management
05-May-2016 by ICGR, Hotel Management
Dear Guest (Orbitz), Thank you for choosing IC Hotels Green Palace. We are very happy that you had satisfied with the service quality. It will our pleasure to serve you again. Best Regards, Elif SUNAY GR Manager
5 out of 5
by iead

Posted 10-Oct-2015 on Hotels
Comment from Hotel Management
20-Feb-2016 by ICGR, Hotel Management
Dear Guest, Thank you for choosing IC Hotels Green Palace and for the evalatuion. It will be our pleasure to serve you again. Best Regards, Elif SUNAY GR Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel but very large

Posted 01-Oct-2015
Pros: Pleasant staff
Cons: More organised eating at the buffet. Showing people to a table would make it less crazy.
Location: A bit remote but lots of entertainment at the hotel
Staff at this hotel were really helpful and very nice Because of the hotel size the buffet was too busy for us. However the food was good. My Husband and I only stayed one night on route to the airport but I wouldn't like to eat there every night. Rooms were clean and modern but a little smaller than the other 2 hotels we stayed at during our trip. The room had 2 "Murphy" beds hidden in the wall, great for families but the room would have been a squash with 4 people in it The balcony was tiny
Comment from Hotel Management
15-Nov-2015 by ICGR, Hotel Management
Dear Jo, Thank you for your kind review. We are happy that you enjoyed your stay. I will forward your review to my colleagues and also to the management. We look forward to serve you again. Best Regards, Elif SUNAY GR Manager
4 out of 5
Recommended
for Families
by A verified traveller from San Francisco

A nice hotel for families with kids

Posted 20-Sep-2015
Pros: The facilities including the sauna and spa, pools, gym, beach, coffee shops, bars, the entertainment programs, everything you would imagine.
Cons: The food. Maybe some training for the personnel, specially the customer facing ones (the front desk)
Location: Not much in the close vicinity. But the city is 20 minutes drive.
This hotel is more suitable for families with kids rather than adults. This was not a problem for me as I was visiting with my larger family. But some couples may want to take this into account. It has almost every facility you would think of and they are in very good condition. The hotel personnel are mostly nice and professional, however, some can be borderline rude. My main complain is the food. It has lots of variety, but it really lacks quality and taste. I would prefer they offer less choices but quality food. In general, I would stay because the overall experience was very enjoyable.
Comment from Hotel Management
13-Nov-2015 by ICGR, Hotel Management
Dear Guest, Thank you for your kind review. We are very happy that you had satifsfied with the service quality. Please make sure your review will be shared with the departments and with the hotel management. We look forward to serve you again. Best Regards, Elif SUNAY GR Manager