Posted 22-May-2017 on Hotels
No verification if the person was really you
No hospitality felt
Didn't even apologize for giving us the wrong room at first, it felt like if we didn't ask, we will be staying in that wrong room. That guy even told me that it was the "suite" but it was just a studio room (saw the sign at the door). I just told him that i reserved a room with a bath tub then there someone lead us to the suite room.
And there was this guy who was asking us if we are really located at the 4th floor (when we're at the elevator), Looks like he's shocked that we have a suite room. So disappointing.