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"Excellent "

"This hotel, in the historic area of Quito, is a beautiful and week run hotel. The employees are attentive, helpful and most speak English as well as Spanish. There is a lovely shop attached to the hotel for gifts & treasures. Also, a fun “chocolate” sampling and history is presented each evening. The food is terrific, both morning and evening. Our only complaint is about the pillows … too hard. Oh, and earplugs are provided as occasional outside revelry can disrupt sleep. Use them:)"

"Welcoming and clean. Service was great. The breakfast buffet was superb. The only things that I would change: 1) They need a hot tub / jacuzzi for the pool / spa area. 2) They need to offer the option for soft bed pillows."

"Great overnight before flying out. Courteous staff, TV with English option. Delicious shrimp pizza."

"Miles and the team were great during my 3 night stay. Highly recommend the hotel for quick access to central Quito."

"Excelente servicio, personal muy amable. Deliciosa comida"

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...

"Great hotel. Large rooms. Awesome breakfast."

"Unbelievable hotel with great South American artwork throughout the entire property. There are courtyards, sitting areas, and beautiful architecture and furnishings. The pool and spa are top shelf. The restaurant has amazing food and great service. This is One of the nicest hotels I’ve ever stayed at in South America. Check out the view of Chimborazo from my room! No filter added. "

"My room smelled like mold."