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Reviews of Postillion Hotel Amsterdam

4 out of 5
Postillion Hotel Amsterdam
Paul van Vlissenstraat 9, Amsterdam, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was absolutely amazing, I took my mum as a birthday treat. The room was lush and the shower was my favourite, tv in the bathroom was unexpected. Location was a bit out of the way and underdeveloped at the time however, transport is local and cheap.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would defs stay again as very close to the metro to go to and from the dam square very quickly
Stayed 3 nights in Mar 2019

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Stephan, Thank you for your review. We hope to welcome you another time at the Postillion Hotel in Amsterdam. Warm regards, Reception Postillion Amsterdam

2/10 Terrible

Jerome

I was changed rooms 4 times, two had window defects and a cold wind was whistling through, other two had no heating. Hotel opened 3 weeks prior, has major defects and young staff running around helpless. Ended up in a single bed room (paid for queen), wasted 3 hours not able to kick back and work properly in between rooms while stafff trying to find alternative solutions. ABSOLUTELY DREADFUL HOTEL, AVOID !!!!
Stayed 1 night in Nov 2018
Response from Chayenne on 1 Dec 2018
Dear Mr. Tillier, We are really sorry for your bad experience. While there was a unexpected technical issue (which we managed to solve later that night), we were almost fully booked, so we did not have many rooms left for a room change – this is why our team was struggling to properly allocated you, as you described. Despite the several factors explaining such a bad night, the bottom line is that you had an awful stay and this goes against the very bones of our philosophy. So, first and foremost, we are truly sorry. Although you have already rejected any form of compensation that same evening (and we do understand you do not feel like coming back), we would love if you could give us one last chance. Could you please provide us with your contact details (a phone number and/or an e-mail) so we could get in touch? If you don’t feel like it, we completely understand and wish that our paths may cross someday, when we will surely be able to offer a true Postillion experience. Sincerely, Chayenne, front office supervisor Postillion Amsterdam

10/10 Excellent

Kleber

The hotel is amazing! Modern and staff is great! I highly recommend!
Stayed 1 night in Nov 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Mr/Ms Kleber, Thank you for your kind review. We are happy to hear that you enjoyed our modern facilities and the effort of our staff. We hope to welcome you again soon! Warm regards, Reception Postillion Amsterdam

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 14 Dec 2018
Thank you for this Review Score. Kind regards, Postillion Hotel Amsterdam

8/10 Good

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
New hotel and a few things not in the bedroom (tv remote and phone info). But otherwise a great stay
Stayed 4 nights in Nov 2018
Response from Postillion Hotel Amsterdam on 17 Dec 2018
Thank you for this review. Next time when you are here there is a remote for the tv ready to go for you. And info with the phone is easy, just dial 9 and our receptionists will answer all your questions!! Kind regards, Postillion Hotel Amsterdam

8/10 Good

chasan

Liked: Cleanliness, staff & service
So and so
It was not comfortable to control lights from the screen
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 14 Dec 2018
Dear Chasan, Thank you for this review, We will take this feedback in consideration and we will take a look at how we can improve your next visit. Kind regards, Postillion Hotel Amsterdam

8/10 Good

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The hotel was brand new and there’re a few things missing from the room but overall very good.
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 14 Dec 2018
Dear Donal, Sorry to hear you missed some things in your room! Next time we will make sure your stay is as comfortably as possible. Kind regards, Postillion Hotel Amsterdam

6/10 Okay

Wasfi, Michigan- USA

Travelled with family
Liked: Cleanliness, staff & service
Generally it’s nice place , but not up to the standards that good hotels have.
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 16 Dec 2018
Dear Wasfi, I'm sorry to hear that it wasn't up to standards. We would love to hear what and how we can improve things with your feedback. Kind regards, Postillion Hotel Amsterdam

10/10 Excellent

Claudia, Steiermark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstücksbuffet zu einem tollen Preis. Sehr nettes und freundliches Personal. schönes Hotel mit moderner Einrichtung und guter Anbindung an die öffis.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr modern, aber leider wurde kein Deutsch gesprochen.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the metro, max 15 min to the central. nice, clean and new hotel. Helpful and kind stuff
Stayed 3 nights in Dec 2018
Response from Night Management on 5 Jan 2019
Thank you for a nice comment ! We hope to greet you again in a near future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Sir/Madame, Thank you for your review! We hope to welcome you back again in the future. Warm regards, Reception Postillion Amsterdam

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an area a little out of the way
Overall a good stay. The hotel is beautiful and new, and offers a lot of comfort and the staff are friendly and helpful. The location is not central and it is not pleasant to walk around on foot, the only thing to do is take the metro and move. The view is not great, I preferred to pay a little extra to have the panoramic rooms as I expected a view of the Amstel, but from both rooms we took was only possible to see the buildings in the neighborhood (it is a non-residential area then there is not a lot to see)
Stayed 2 nights in Dec 2018
Response from Postillion Hotel Amsterdam on 14 Dec 2018
Dear Stefano, Good to hear that your stay was overall good! However we do understand that the distance to the city and the quietness in the immediate area can be a bit of a letdown. However, do come to us if you want a little information about the city or even what there is to see with the view that we have. We are always very inclined to exceed your expectation and we do hope we can welcome you back in our hotel! Kind regards, Postillion Hotel Amsterdam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
de temperatuur op de kamer was vrij hoog om te slapen. 20 graden! verder zag alles er prima uit.
Stayed 1 night in Dec 2018
Response from Reception Postillion Amsterdam on 14 Dec 2018
Geachte heer/mevrouw, Dank u wel voor uw beoordeeling. Wij hebben uw terugkoppeling over de temperatuur door gegeven aan onze onderhouds afdeling. Wij hopen u nog een keer te mogen ontvangen bij het Postillion hotel in Amsterdam. Met vriendelijke groet, Reception Postillion Amsterdam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel, alles tadellos. Bis in die Innenstadt nur 7 stationen mit der bahn.
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 16 Dec 2018
Lieber, Vielen Dank für diese wundervolle Bewertung. Wir hoffen, Sie wieder in unserem Hotel begrüßen zu können. Mit freundlichen Grüßen Postillion Hotel Amsterdam

8/10 Good

Stefan, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a business trip
Stayed 2 nights in Nov 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Stefan, Thank you for your review. We are delighted to hear that you enjoyed our hotel for your business trip. We hope to welcome you again shortly. Warm regards, Reception Postillion Amsterdam

10/10 Excellent

Vittorio

Postillion Hotel Amsterdam was opened in november 2018 so it's very new. Room is fantastic, with a home automation system by a tablet that controls every light and double TV screen (room & bathroom). Cleanliness is absolute, confort as well. Just a little problem with the TV strip led that I coudn't be able to swith of by at 1:00 AM two funny guys come to help me promptly. Girls at the reception very kind, breakfast super, smiles everywhere: super suggested!
Stayed 2 nights in Nov 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Mr. Vittorio, Thank you for your kind words. We are happy to hear that you enjoyed the services of our employees, our modern rooms and the breakfast. We hope to welcome you again in the future. Warm regards, Reception Postillion Amsterdam

10/10 Excellent

Semen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vuelvo a ir, me hospedaría en el mismo hotel.
El hotel una maravilla, el servicio impecable y super atentos, además de ser gente servicial y amable. El sitio esta un poco alejado del centro, pero igualmente hay que coger el metro para moverte por esa zona, así que no era un gran problema. En definitiva, un estupendo hotel a buen precio.
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 16 Dec 2018
Querido semen, Que bonito que lo hayas tenido a tu gusto. De hecho, es sólo una pequeña parte de la ciudad. Y una vez que regresas, tienes a cambio una habitación de hotel tranquila. Esperamos darle la bienvenida de nuevo. Con un cordial saludo, Postillion Hotel Amsterdam

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Reception Postillion Amsterdam on 12 Dec 2018
Dear Sir/Madame, Thank you for your kind rating. We hope to welcome you back soon. Warm regards, Reception Postillion Amsterdam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new hotel with really nice service and friendly workers! Closed to the metro station and has beautiful city view in the room! My friend and I had a really nice stay! Thanks :)
Stayed 1 night in Nov 2018
Response from Postillion Hotel Amsterdam on 14 Dec 2018
Thank you for this lovely review. We hope to see you again in the future! Kind regards, Postillion Hotel Amsterdam