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Mercure Hotel Amsterdam West

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Hotel Amsterdam West

UNESCO Sustainable Property

Mercure Hotel Amsterdam West

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationAmsterdamse Bos3 min drive
  • Popular LocationOlympic Stadium6 min drive
  • AirportAmsterdam (AMS-Schiphol)7 min drive
  • Popular LocationKeukenhof Gardens22 min drive

Choose dates to view prices

About this area

Amsterdam

Located in Nieuw-West neighbourhood, Mercure Hotel Amsterdam West is connected to the convention centre. Royal Palace and Rembrandt House Museum are notable landmarks, and the area's natural beauty can be seen at Vondelpark and Artis. Madame Tussauds and Nemo Science Museum are not to be missed.
Popular Location

What's nearby

  • Amsterdamse Bos - 3 min drive
  • VU University Medical Center - 4 min drive
  • Olympic Stadium - 6 min drive
  • Sint Lucas Andreas Hospital - 6 min drive
  • Keukenhof Gardens - 22 min drive

Getting around

  • Amsterdam Lelylaan Station - 5 min drive
  • Louwesweg Stop - 19 min walk
  • Schiphol Airport (AMS) - 7 min drive

Restaurants

  • At West — 1 min walk
  • Radion - 17 min walk
  • De Patatzak - 4 min drive
  • Meram Burger - 4 min drive
  • Suvarnaphum - 4 min drive

About this property

Mercure Hotel Amsterdam West

4-star eco-friendly hotel connected to the convention centre in Nieuw-West
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a business centre and conference space. All 152 rooms provide free WiFi and free wired Internet, LED TVs with digital channels, and conveniences such as fridges and coffee makers. Guests will also find room service, hairdryers and safes.
Mercure Hotel Amsterdam West offers 152 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Secured uncovered self parking on site (EUR 17.50 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23.00 for adults and EUR 11.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • German
  • Polish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 40 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged
  • Utility surcharge: EUR 2 per person per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 23.00 for adults and EUR 11.50 for children (approximately)
  • Uncovered self-parking fee: EUR 17.50 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport Mercure Hotel
Mercure Amsterdam Airport
Mercure Hotel Amsterdam Airport
Accor Amsterdam Airport
Mercure Amsterdam Airport Hotel Amsterdam
Mercure Hotel
Mercure Amsterdam West
Mercure Amsterdam West
Mercure City Amsterdam West Hotel
Mercure Hotel Amsterdam West Hotel
Mercure Hotel Amsterdam West Amsterdam
Mercure Hotel Amsterdam West Hotel Amsterdam

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 308 out of 951 reviews
5 - Excellent 32%
Rating 4 - Good. 450 out of 951 reviews
4 - Good 47%
Rating 3 - Okay. 138 out of 951 reviews
3 - Okay 15%
Rating 2 - Poor. 40 out of 951 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 951 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for transit
My purpose of the trip was transit to the next destination. For this purpose the hotel was just fine. Just a few minutes bus ride from the airport. I can't be a fair evaluator as the city was on total lockdown and services were very limited.
Stayed 3 nights in Dec 2020

2/5 Poor

Business traveller
Disliked: Staff & service
Was flying, stopping over to sleep. I confirmed this with staff night before and ordered food to eat in room for my evening arrival. I was a little late and on rout to hotel from airport I called to tel them and manager said he was refusing to honor booking due to a recent change in regulations. He was rude, uncaring and antagonistic, instead of apologizing for leaving me literally out in the cold at night in a foreign country/ city and maybe offering me room at other branch within airport as a compensation.
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with partner
Our holiday flights was cancelled last March due to covid-19 and lockdown. Did not get any refund but our friends who were booked at the same time and date got theirs, also on the same package. We were offered with re booking it before March 2021, as we all know nothing is certain, just do not understand why we were not refunded but some are???
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020