- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our room and the check in staff but I did not like that they had a super loud live band the last night of our stay and we all had early flights so we didn't get ANY sleep and nobody told us this was planned or we would have booked at another hotel closer to the airport that night. I also thought the curly haired owner/manager down in the restaurant was super rude. I brought them a LOT of business (I booked out the entire hotel for 3 nights) and she got upset that we brought a bottle of wine to celebrate (you'd think THEY would have offered me one as appreciation for so much business) and we even got permission to bring it in from our waiter, he said "no problem" and then she yelled at him in front of us and was also rude to us. NOT COOL OR PROFESSIONAL AT ALL OF HER. Overall, we had a nice stay but the things I mentioned should have not happened. They need to inform guests when booking if a loud band is coming and if you book out ALL the rooms, they should show appreciation by a bottle of wine or at least let us bring one and be nice about it.