We booked a canal view room, but when we arrived had been put into another room at the very back of the hotel with two small windows overlooking nothing. We were told Expedia never apprised them of canal view room, and the hotel was full. We would have moved, but Amsterdam was full too, as it was tulip season. The first floor reeks of mould. It is horrible and dangerous, and air freshener is sprayed regularly to mask it, which is also unpleasant to breathe. The canal just outside was under renovation, so the entrance to the hotel was torn up and muddy. Construction started at 7.30 every morning, and was loud and disruptive. The front desk staff wasn’t particularly helpful, and often officious. With taxes, our room cost $500/night, and for that money was horrible. The entire hotel is dated and very old fashioned. The location is terrific, though. I would never stay here again and would recommend you find something far nicer for the money.