Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
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Reviews of Sara's Boutique Hotel

3 out of 5
Sara's Boutique Hotel
Tweede Helmersstraat 6, Amsterdam

Reviews

7.0

Good

Rating 10 - Excellent. 204 out of 1000 reviews" "
Rating 8 - Good. 346 out of 1000 reviews" "
Rating 6 - Okay. 222 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 96 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic hotel for location and convenience. No airconditioning in room so was extremely hot. Only a small fan was provided. Bathroom door did not close either. Comfy bed and close to amenities
Stayed 3 nights in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The reception lady was kind enough to offer a free water bottle as i checked out

2/10 Terrible

exploitering

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The young lady who checked us in was very friendly but the foyer stunk of cats, when we got our room No 16 we were very disappointed with what were getting for £400 for 2 nights, the room was stinking of dampness, the whole room was dated and worn out, the net curtains were dirty and torn with large holes in, we had about 9 inch gap to squeeze against the wall and the bed end , the safe in cupboard did not work and was not bolted down so carried all our valuables with us when we went out, the whole room needs decorating the wall paper is all flaking of, We do not recommend this hotel which is definitely not 3 star for £400.00 x 2 nights
Stayed 2 nights in May 2024

4/10 Poor

Ella

Disliked: Property conditions & facilities
The location is good, walkable from Amsterdam Central, The wallpaper was peeling from the walls and the paint was stained, They charge a €50 deposit that is not discussed previously and are currently trying to overcharge me by around £100 for changing from a single room to a double room
Stayed 2 nights in May 2024

2/10 Terrible

Justine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift is far too noisy ! Stairs are dangerous and steep If you allergic to cats don’t go as they walk in and out building Wall paper falling of the walls Paint working scratched off Shower leaks into the bathroom and then becomes dangerous
Stayed 2 nights in May 2024

4/10 Poor

Genevieve, Graham

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately this was a bit of a disappointment. We booked 3 rooms. My poor sons room blew a breaker, and the outlet fried his charger. His shower would not turn off one morning and the door hanf=dle to the bathroom broke off. Not to mention that we=hen we showed up to his ready room, all 4 of the pillows were on the floor with no pillow cases on them. Our room had a buzzing in the wall all night one night and a similarly almost broken bathroom door handle so my husband had to close me in from the outside because I was afraid I was going to pull the handle off. We only got 2 pillows and were told we could not have anymore. Additionally the boiler went out so the whole hotel (maybe street) was witout water for an entire day.
Stayed 4 nights in Apr 2024

6/10 Okay

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Erjan Leroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff, great location, clean and cosy room. I loved staying there. Would love to stay again if I come back.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
There were some issues with the property. We had no hot water and the radiator in the room would not turn off. The staff quickly resolved the issue the next morning and provided us with am alternative room
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure cute hotel with a friendly staff!

4/10 Poor

Sally

Travelled with partner
Disliked: Amenities
Great staff however the bed was not the comfiest.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all aspects of the property, and particularly the presence of the lovely hotel cats!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Property great location, nice and central good value for money
Stayed 2 nights in Mar 2024
Response from Dahbi on 26 Mar 2024
Thank you, Michael! We're thrilled to hear that you enjoyed your stay at our property. Our team works hard to provide a comfortable and convenient experience for all our guests. We're glad you found our location convenient and appreciated the value we offer. We hope to welcome you back again soon for another great stay!

6/10 Okay

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Slightly strange decor, definitely needs a refurb. Staff more abrupt than welcoming. You get the feeling they deal with a lot of rowdy guests so just assume we are all the same. It was a reasonable price tho and just on the edge of the busy areas.
Stayed 1 night in Mar 2024
Response from Renyi on 22 Mar 2024
Thank you for your review.

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities
I would rate 2.5 stars if possible. Good location, spacious room, big comfortable bed, nice en suite, very clean. Down side was tv and hairdryer didn’t work, never got the lift to work and my room was on the 4th floor, could hear conversations in next room.
Stayed 1 night in Mar 2024
Response from Renyi on 22 Mar 2024
Thank you for your review.

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very fine, clean and close to the centrum.
Stayed 2 nights in Jan 2023
Response from Renyi on 22 Mar 2024
Thank you for your review.

6/10 Okay

Laura

A cheap, basic stay
We booked this hotel for a 2 night stay. The Hotel is in a good location and it was easy to get around. Check-in is very basic. The stairs to the rooms are very steep although there is a lift. The room was big with a small balcony. The room decor is peeling and cracking and it needs updating although it was moderatly clean. The Tv needs updating as was not working. The room is like a sauna and we had to sleep with the door open. The radiator seems to be broken as we turned it down and it was still boiling. The shower was ok although very basic. We did not require any assistance from the office as we were away first thing and back late just to sleep which meant we wernt really fussed about the hotel being the way it was. We enjoyed our stay as the bed was comfy. Unfortunately we had guests in the hotel who were extremely noisy and with our room being at the top of the stairs it kept us awake qhich was not ideal. Check out, I had expected them to check the room since they took a deposit although they just refunded it. I asked for a receipt but got the one in which i paid it not the refund. I eill check that this goes back. Iverall an ok stay in A cheap 3 star hotel. If tou are going to be spending time to chill in your hotel then i would not book this one.
Stayed 2 nights in Feb 2024
Response from renyi on 22 Mar 2024
Thank you for your review.

6/10 Okay

amy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Renyi on 22 Mar 2024
Thank you for your review.

6/10 Okay

Vithursika

Disliked: Cleanliness, staff & service, property conditions & facilities
the property itself is really not the best. you could hear everything from outside the rooms and what was going on in the hallways. also the lift was the worst sometimes it worked sometimes it didnt and soo slow and loud. best thing was really only the location. very central and everything was nearby.
Stayed 3 nights in Feb 2024
Response from renyi on 22 Mar 2024
Thank you for your review.

8/10 Good

Julie

Liked: Staff & service, room comfort
Steep stairs
Good location and decent size rooms. Stairs are ridiculously steep but there is a super-slow lift to use instead.
Stayed 3 nights in Jan 2024
Response from renyi on 22 Mar 2024
Thank you for your review.

2/10 Terrible

sharon anne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be returning!! King size bed is two single beds pushed together with a topper laid on top after two nights on bed they pushed apart so i had to strip the bed to push back together and that's when i found a blood stained topper that i had been sleeping on for two days!!!! no smoking anywhere in the hotel but staff smoking weed underneath balcony! No tea coffee in room shower dribbles out While in room you could hear everything from others room could even hear girl next door to me having a wee due to NO carpets or rugs anywhere in hotel so sound travels the key cards are waste of time they open all the doors in the hotel had one man open our door while we were getting ready looking for his friend! The stairs are a death trap, use the lift well add 10 mins to your journey and don’t get a room next to it as you won’t be sleeping I have been many times to Amsterdam and I have to say worse place I ever stayed at only good thing to say was location
Stayed 3 nights in Jan 2024
Response from renyi on 22 Mar 2024
Thank you for your review.

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had mold, cobb webs, and mysterious splatter on the walls. The shower did not have a proper door/drainage which caused for water to go everywhere. The lights also did not work properly and constantly flickered/turned off. I would not choose to stay for more than a day or two

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Not sure of her name but the receptionist lady with long black hair has absolutely awful customer service skills the hotel it’s self is conveniently located that’s the best I can say the whole hotel is very worn and shabby wall paper falling off the walls in the communal areas the room was so hot with no control in the room the room we stayed in smelt off damp we stayed for 4 days the room was not cleaned once or sheets changed. When we got to in the room the bed clothes were dirty with brown stains on shower looked liked it hadn’t been cleaned in months
Stayed 3 nights in Dec 2023

6/10 Okay

Alistair

Liked: Staff & service
Your paying for location not bad for a few nights
Stayed 1 night in Dec 2023

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like in between a hotel and a hostel but in a good way. The staff were friendly and helpful. Room is exactly what is needed. A space with a end and a bathroom
Stayed 4 nights in Dec 2023

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Shehla

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice but
Stayed 2 nights in Dec 2023

6/10 Okay

Kamil

Travelled with partner
Disliked: Amenities
Decent for what your paying. Balcony was messy but no biggy. 7 minute walk from nearest canna cafe. Good staff. Quiet.
Stayed 4 nights in Nov 2023

6/10 Okay

Kelsey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the standard of the hotel was ok. The staff were lovely and the area was great. However, to improve the stars I would recommend having kettle, little fridge, or an area to be able to heat up food or make food. In the bathroom maybe a shower curtain so the water doesn’t go everywhere.
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Staff were lovely there were resident cats which was lovely but the room was filthy the bathroom door wouldn’t close the sink drawers were badly water damaged which was unsightly. There was crumbs in the chair from previous patrons and rubbish under the bed. When o asked when the rooms are cleaned I was told they’re only cleaned on request. The girls working there are lovely but I wouldn’t stay again. It sadly was not enjoyable at all pillow cases were also stained
Stayed 3 nights in Nov 2023

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Warren

Stayed 2 nights in Nov 2023

6/10 Okay

Abi-Lauren

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Having stayed here previously and had a wonderful stay we were looking forward to returning. But this time we’ve left feeling incredibly disappointed, the room we were given was right next door to reception/front door so was often noisy. There was no tea or coffee provisions in the room where as last time there was this plus a coffee machine and the tv this time was smaller and not as good (was able to use Netflix in previous room). We stayed for 3 nights and there was no offer of fresh towels or bedding. On one wall the paint was all bubbled and coming off the wall and on another the wall paper was peeling a little, not very 3 stars vibes. All in all I feel robbed for the price I paid and can’t get my head around how the two stays at this same hotel have been so different. Unfortunately we won’t be staying again.
Stayed 3 nights in Oct 2023
Response from Renyi on 12 Nov 2023
Thank you for your review.

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was ok. Property could use cleaning and updating. The floors in the room were plastic/rubber mating you'd find in a gym, the shower had mold and no shower door (like most European bathrooms) so constantly soaked floor. The bed sheets and pillows were dingy but clean enough. Overall would only recommend based on price for the area, otherwise looking for something better.
Response from Renyi on 12 Nov 2023
Thank you for your review.

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!!!
DO NOT STAY AT THIS HOTEL. The rooms are not as the pictures show. Our room was in complete disarray and looked to not be properly cleaned for sometime. I booked this hotel months before as it had good reviews. But it was not in the state as described months ago. After our first night of our two night booking.. we left the hotel to see PEST CONTROL entering the hotel. The hotel staff said it was for renovations but that was obviously not true. We looked at the reviews and there were many reviews of BED BUGS. It is not worth your money and should not have ‘boutique’ associated with the name at all. This hotel should be shut down and not allowed to be posted on any platform.
Stayed 2 nights in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Moes on 18 Oct 2023
Thank you for your review.

4/10 Poor

Cintia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
improvement necessary !
Dirty toilet, never seem so dirty specially for boutique hotel? the stars are terrible to walk in, its like climbing. there is no curtain or close for shower which wet the whole bathroom. To be called a boutique hotel, they need improvement.
Stayed 1 night in Oct 2023
Response from Renyi on 12 Nov 2023
Thank you for your review.

8/10 Good

Sitwat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Easy check in. Room given was very close to the road. As such, little noisy. Dark floor with less light made the room darker. Very helpful front desk.
Stayed 1 night in Sep 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

4/10 Poor

Maxim

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was in a very strange location as it was next to the front door. This meant that we could hear everyone and everything whilst in the room very loud. Room wasn’t very clean and when you took a shower the floor was covered in water.
Stayed 3 nights in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Vanshni

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Hoi Ying Jeannie, New York

Disliked: Staff & service, property conditions & facilities
Response from Moes on 18 Oct 2023
Thank you for your review.

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good hotel - Bad cleaner
Excellent location, 5 minute walk to a tram stop. Room wasn’t clean, however the staff were absolutely lovely and did everything they could for us. All in all it’s a great hotel for the location, has bike rentals from the hotel, set rate luxury taxis from the hotel to the airport cheaper than anyone else.
Stayed 7 nights in Sep 2023
Response from Moes on 6 Oct 2023
Thank you for your review.

6/10 Okay

Alex

Disliked: Property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Moes on 6 Oct 2023
Thank you for your review.

4/10 Poor

James

Stayed 2 nights in Sep 2023
Response from Moes on 18 Oct 2023
Thank you for your review.

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd floor room but email stated ground. No lounge. No tea or coffee facilities in the room. No restaurant or breakfasting areas
Stayed 2 nights in Sep 2023
Response from Renyi on 6 Oct 2023
Thank you for your review.