Title: Hotel & Spa Hacienda Panoaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=45473518&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Spa Hacienda Panoaya Travelers find tranquility at the onsite spa with rejuvenating massages, while the pool area and garden pathways offer peaceful spots to unwind outdoors ## Photo gallery for Hotel & Spa Hacienda Panoaya ![Garden - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/c01ee9f9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room | Garden view - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/bb8da0c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | Down duvets, in-room safe, iron/ironing board, bed sheets - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/6f782d42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/002d340d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Balcony - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/7a6e1eeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Spa Hacienda Panoaya welcomes guests with a complimentary continental breakfast and daily manager's reception. The property features a spa for relaxation, both indoor and children's swimming pools, and sun loungers where visitors can enjoy comfortable sunbathing. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room ![Standard Room | Down duvets, in-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/6267804a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 3 reviews ### Highlights Fireplace LCD TV Down duvet Designer toiletries Free bottled water Wardrobe In-room safe Daily housekeeping - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Double Room ![Double Room | Down duvets, in-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/305d6ed7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 2 reviews ### Highlights Fireplace LCD TV Down duvet Designer toiletries Free bottled water Wardrobe In-room safe Daily housekeeping - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Suite ![Superior Suite | Down duvets, in-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/d1a172c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 8.0 Very good 1 review ### Highlights Fireplace Free cots/infant beds LCD TV Separate bedroom Down duvet Designer toiletries Coffee/tea maker Free bottled water - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAmecameca-Hotels-Hotel-Spa-Hacienda-Panoaya.h45473518.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAmecameca-Hotels-Hotel-Spa-Hacienda-Panoaya.h45473518.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.14030%2C-98.77252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OJ969NdsieTk2YvErRp8bQZ1Eic=) Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900 #### What's nearby - Hacienda Panoaya \- 2 min walk \- 0.1 miles - Sacromonte National Park \- 17 min walk \- 0.9 miles - Iztaccíhuatl-Popocatépetl National Park \- 41 min drive \- 20.5 miles - Paso de Cortes \- 42 min drive \- 21.4 miles #### Getting around - Benito Juarez International Airport (MEX) - 66 min drive #### Restaurants - ‪El Castillo De Los Venados - ‬1 min walk - ‪Manarola Café - ‬19 min walk - ‪Casa Los Arcos - ‬2 min drive - ‪Cafe La Estación - ‬18 min walk - ‪Las Camelias - ‬12 min walk ## About this property ### Hotel & Spa Hacienda Panoaya Family-friendly hotel Take advantage of free continental breakfast, a free daily manager's reception and a garden at Hotel & Spa Hacienda Panoaya. Adventurous travellers may like the a ropes course, ecotours and horse riding at this hotel. Treat yourself to a Swedish massage at the on-site spa. The on-site restaurant, Castillo de los Venados, offers breakfast and brunch. Enjoy on-site activities, such as hiking/biking, archery and ziplining. Free WiFi in public areas is available to all guests, along with a playground and a sauna. Other perks at this hotel include: - An indoor pool and a children's pool, along with sunloungers - Free self-parking - Smoke-free property, a banquet hall and coffee/tea in reception - Luggage storage, a 24-hour front desk and tour/ticket information Room features All guest rooms at Hotel & Spa Hacienda Panoaya include thoughtful touches, such as fireplaces, as well as amenities, such as safes and free bottled water. 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Free Wi-Fi 8.4 Very good 427 reviews £96 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2102740&PinnedHotelID=2102740&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 9:00 AM to 12:30 PM - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Castillo de los Venados ### Things to do - Archery - Children's pool - Ecotours - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Indoor pool - Playground - Ropes course - Sauna - Ziplining ### Family friendly - Children's pool - Indoor pool - Playground ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers ### Full-service spa - Hot stone massages - Swedish massages ### Accessibility - No lift ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Designer toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - Free bottled water ### More - Fireplace - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as & Hacienda Panoaya Amecameca Hotel & Spa Hacienda Panoaya Hotel Hotel & Spa Hacienda Panoaya Amecameca Hotel & Spa Hacienda Panoaya Hotel Amecameca ## Frequently asked questions ### Does Hotel & Spa Hacienda Panoaya have a pool? ### Is Hotel & Spa Hacienda Panoaya pet-friendly? ### How much is parking at Hotel & Spa Hacienda Panoaya? ### What time is check-in at Hotel & Spa Hacienda Panoaya? ### What time is check-out at Hotel & Spa Hacienda Panoaya? ### Where is Hotel & Spa Hacienda Panoaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & Spa Hacienda Panoaya Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 87 8 - Good 34 6 - Okay 12 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Gary 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean spacious room! Great views! Lovely historic hacienda! ![](https://a.travel-assets.com/ugc/hotel-reviews/130a5d5c-77ef-4ae9-9ab7-e7914a0a5f72-1766806405877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gary Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Isabel L. De 27 Oct 2025 Liked: Amenities I really enjoyed my stay a wonderful place ##### Isabel L. De Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jorge 31 Dec 2025 👍 ##### Jorge Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jesus 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay ##### Jesus Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Sara 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to bring kids! ##### Sara Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sarah 29 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful. ##### Sarah Stayed 1 night in Apr 2024 ### 6/10 Okay #### Kerri 6 May 2023 Liked: Cleanliness Very clean and quiet. But, a few important things happened during our stay: 1\. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2\. The sides of the kiddie and adult pools are covered in algae. 3\. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4\. The TV didn't work until someone came to fix it. They said the box had disconnected itself. ##### Kerri Stayed 1 night in May 2023 ### 8/10 Good #### Kevin 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo bien ##### Kevin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Priscilla 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio e intalaciones. El parque está excelente para pasar un lindo fin de semana en familia. ##### Priscilla Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jesus 1 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property. We always stay here when we are in the area. And now they have Capybaras!! ##### Jesus Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Noemi 1 Jan 2026 Liked: Cleanliness, property conditions & facilities Muy limpio y el servicio fue excelente ##### Noemi Stayed 1 night in Dec 2025 ### 4/10 Poor #### Martha 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities No había agua para bañarse Bomba falló Y otra habitación se inundó, baño tapado ##### Martha Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Edith 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities un lugar hermoso para visitar, los museos (Sor Juana y Volcanes) muy interesantes, hay actividades para toda la familia, muy buena experiencia en general ![](https://a.travel-assets.com/ugc/hotel-reviews/8dc9cc77-7957-4a35-8c6b-3e248c6f179a-1764463927798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6459a77c-a792-41a0-a52d-7715d24fe49f-1764463927147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40feb978-ac5d-4ba5-b69a-8d717e24c162-1764463972054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d24fa0d9-3b5d-40ed-ab43-3f110f7ba572-1764463972291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edith Stayed 1 night in Nov 2025 ### 10/10 Excellent #### roberto 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar familiar, donde hay diversiones para diferentes edades ##### roberto Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maria Magdalena 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien las habitaciones y su restaurante toda la comida muy sabrosa en general. ##### Maria Magdalena Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lidia 14 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities Excelente lugar para hospedarme ##### Lidia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Paty 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantástica la vista y super acogedoras las camas ##### Paty Stayed 1 night in Sep 2025 ### 10/10 Excellent #### María de la luz 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### María de la luz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### celia 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bueno la fogata ##### celia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### María de la luz 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### María de la luz Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ruth 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio muy limpio instalaciones cómodas y accesibles ![](https://a.travel-assets.com/ugc/hotel-reviews/0540b687-feff-4389-8675-4b283cb21b98-1755484721759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/410d6c33-7c7f-45bd-bb79-d1e8f868fae5-1755484723186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a2b1f29d-0fb3-4486-bdb5-47a97daac42e-1755484728041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9cd534ea-f5cf-44aa-a0d5-2a38c53feb36-1755484726990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carlos 7 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Interesante Interesante, el hotel está lindo, limpio y cómodo, La recepción es muy amable pero el servicio en general de la zona deja mucho que desear, es como si todos en el parque y restaurante estuvieran de malas. Si pienses que habrá alguien que te ayude con la maletaz es un hotel tipo hazlo tu mismo, y después de las 6, no hay comida así que lleva tu kit para cenar desde tu casa ![](https://a.travel-assets.com/ugc/hotel-reviews/befd301d-f67a-4ed2-bcff-08b39c55bfbe-1754533676533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luisa 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Proyecto muy interesante, bien diseñado, hermoso!! ##### Luisa Stayed 1 night in Jul 2025 ### 8/10 Good #### Enrique 20 May 2025 Liked: Cleanliness, staff & service, amenities Falta en habitaciones aire acondicionado. Las habitaciones en general están limpias. El servicio de check in y check out es rapido y agil. ##### Enrique Stayed 1 night in May 2025 ### 10/10 Excellent #### José Daniel 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está increíble y es muy agradable para desconectarse y disfrutar, sólo tienen que tomar en cuenta que las habitaciones (al menos la que me tocó) no cuenta con aire acondicionado y se puede sentir algo de calor en la noche, pero no se siente abrazador; es muy agradable y entretenido todo, desde las atracciones hasta los museos ##### José Daniel Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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