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"Clean room "

"I thoroughly enjoyed the hotel and Staff. Excellent location and well appointed rooms. "

"Staff owner was very friendly and helpful. Close to beach and shops. Rooms were comfortable and warm. Popular place for surfers as it’s so close to St Clair’s beach. Would stay here again. "

"Superb experience all around- kindest and most helpful staff (Barbara at check-in was fantastic!), gorgeous room with breathtaking views, spectacular gardens, excellent tour with Carol at the castle, most delicious made-to-order and buffet breakfast! We loved it so much we didn’t want to leave! Highly recommended to anyone seeking to spend time at a very special place in New Zealand! "

"The room was clean and well presented. Some paint repairs need to be done in the bathroom. The reception area was pretty ordinary, and outside that was not clean. The staff were helpful, specifically the cleaning staff."

"Comfortable stay for one night. Beds were good. We can’t comment on the food as we didn’t eat there. Staff were friendly. Central location. Short flat walk to two large supermarkets and the historic railway station. Parking was easy on site, although the hotel charges NZ $20 per night."

"So well appointed with excellent staff."

"I spoke to the lovely manager and she advised me that they are in the process of doing a refresh and remodel of the rooms. Overall it was just fine for one night. The shower was a bit icky. I can see that if they took the time to make a significant investment in the remodel it will pay off especially because nice properties definitely get a return for that investment in city locations"

"Nice to have private balcony, nice and warm, air con, wall heater and undertile heating was great, great location and very quiet"