View from property

Reviews of Hotel Soleado

4 out of 5
Hotel Soleado
Via Lido 17-19, Alghero, SS

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 425 reviews" "
Rating 8 - Good. 193 out of 425 reviews" "
Rating 6 - Okay. 96 out of 425 reviews" "
Rating 4 - Poor. 29 out of 425 reviews" "
Rating 2 - Terrible. 10 out of 425 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Metoda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Small room
The location was amazing, right on the seafront, with amazing views and only a 5/10 minute walk to the town. The staff was really nice, and the breakfast options were really good, especially for coeliacs. The only complaint would be that the room was tiny, and a bit claustrophic, and you could hear anyone who walked past the room. Overall it was a great stay and I would definitely go back and stay here. Thanks for a great stay.
Stayed 3 nights in Apr 2023

4/10 Poor

roberto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
bedrooms not clean bathroom they do nmot clean shower daily
Stayed 4 nights in Oct 2022

8/10 Good

Ivan

Travelled with group
Liked: Cleanliness, staff & service
Good value for money
Nice value for money and very clean. Staff really nice and friendly. It's very noisy in the morning and the a/c didn't work.
Stayed 4 nights in Oct 2022

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2022

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Periodic noise of emptying bottles outside balcony. Restaurant was excellent with great service. Overall was pleasant. Location was excellent, beach across the hotel. The staff was amazingly accomodating and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

mukesh

Liked: Cleanliness, staff & service
Staff was friendly and location excellent on beach. Outdated property but provided value given high season
Stayed 1 night in Sep 2022

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Safdar

Travelled with family and small children
Liked: Staff & service
Nice location hotel well looked after
Stayed 2 nights in Jul 2022

10/10 Excellent

Tonino

Stayed 10 nights in Jun 2022

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front location, quiet off season, clean, helpful front desk staff
Stayed 6 nights in Dec 2021

10/10 Excellent

Adrian

Stayed 7 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this hotel
The only positive thing about this hotel was its location, but everything else was disappointing. The rooms are very dated, and not clean. We booked two separate rooms and we encountered the same issues in both rooms (hair on the bed, dirty shower plate, dead flys on the floor, etc). What they call gym is a weird collection of 3 equipment who seem to have been donated to them and they have been placed in a very weird location of the hotel. Do you homework before you go…there are plenty of other nearby hotels to book for a decent stay and at a lower rate.
Stayed 4 nights in Jul 2021

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are made to feel at home.
The beach is directly in front of the hotel, the staff are very friendly, helpful and work well to provide the best service and experience for their guests. The food in the restaurant is excellent quality and is cuisine from the local area. It is that good that the restaurant is full with guests and locals alike. The owner is a great guy and cannot do enough for his guests, nothing is too much trouble, he only took over the hotel 4 months ago and has a great team of people working in the team. We will definitely be going to the hotel again. Bravo 🎉
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location awful bathroom
Amazing location beach right on the doorstep and a short walk into the centre. Staff were friendly and the cleaning service was amazing every day. The towels were an issue had to pay €5 per day for two towels if we wanted to sit by the pool. The room was very old and run down the toilet smelt like sewerage and you had to hold your hand down on the flush for over a minute and a half to get the water to start running, then when you released the pipes sounded like they were going to fall off the wall. The paint on the ceiling of the bathroom was falling off. The balcony was nice but no view.
Ceiling in the bathroom
This amount of paint on the floor every morning
Stayed 9 nights in Sep 2020

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bed not goodbye
Stayed 7 nights in Sep 2020

8/10 Good

Nessa, Stuttgart, Germany

Travelled with family and small children
Liked: Cleanliness, staff & service
Second time staying here. Love the proximity to beach, transportation and restaurants. Property could be updated... the biggest down side... the sheets could be upgraded. They feel very harsh and sandy. Otherwise love hotel and staff.
Stayed 3 nights in Aug 2020

2/10 Terrible

Fabio, Locarno

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto squallido... colazione da vergognarsi!! Zero cordialità e professionalità!!! Da evitare!! This place is ridiculous!! Breakfast is rubish... it will give you stomachache.. people has no clue about hospitality.. staff is very rude!!
Stayed 3 nights in Jul 2020
Response from un vero signore on 4 Aug 2020
Per quanto ci riguarda ci ha colpito la vostra maleducazione e prepotenza e il vostro urlare e provvediamo a segnalarvi come ospiti indesiderati. Provi a leggere questa recensione nviata in data ago 1, 2020 Soggiorno perfetto, camera pulita, posizione eccellente fronte spiaggia con ristoranti e bar sul lungomare ai propri piedi. La camera aveva anche un balcone con vista mare e un condizionatore molto efficiente visto il periodo caldo.

10/10 Excellent

Jarek, Wodzisław

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polecam Hotel w dobrym miejscu Plaża bardzo ładna
Stayed 7 nights in Jul 2020
Response from Direzione on 28 Jul 2020
Thank you so much

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Pros: location on the beach, walkable to old town, Loaner closet with umbrellas for the beach. Cons: Staff was unfriendly, the beach smelled like sewage, Our bathroom smelled like urine and the “clean” towels smelled like feet. The rooms have not been updated since the hotel was built. If you want a bargain and care about nothing else, this is the hotel for you.
Stayed 4 nights in Jul 2020

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION ON BEACH & EASY WALK TO CITY CENTER
We enjoyed our stay at Hotel Soleado, a simple but friendly hotel w/ 24/7 reception and breakfast included. The room was much smaller than we anticipated, but worked fine for our 3 nights in Alghero. Greatest advantage was the location on the beach. The hotel greeted us upon early morning arrival and informed us that our room would be ready in 1.5-2 hrs. We left our bags in storage and they had free umbrellas and chairs for us to use on the beach. The pool was a great way to cool off in the evening as well. Not so many places to eat right at the hotel but a few beachside bars and some restaurants up and down Lido beach about 10-15 mins walking (1/2 km). Each room has a small balcony to dry towels and wet items and the breakfast was open from 0730-1030. We would have preferred self-service buffet but the ladies were so kind to grab whatever we wanted from the breakfast menu. All the staff were too kind and you won't be able to beat this location for this price!!
Stayed 3 nights in Jul 2020

8/10 Good

Nessa, Stuttgart

Liked: Cleanliness, staff & service, amenities
Let me begin by saying I truly enjoyed my time in Alghero. This property was minutes from the airport and literally the beach is across the street. It’s centrally located near transportation to several beaches which is incredible! Also close to Local bars (on beach) and restaurants. The staff was super friendly too. The property itself is a bit outdated and could be spruced up but otherwise I enjoyed my stay. My room was clean and tidy when I got back every night. I would definitely come back. Ohhh and had AC which gosh I needed.
Stayed 3 nights in Jul 2020

2/10 Terrible

Francisc

Disliked: Cleanliness, staff & service, room comfort
Don't go there
Not a respectful staff, somebody went trough our personal stuff while cleaning and nobody took responsibility at the hotel for. Terrible mattress. Is not a secure place to be. Go anywhere else pls.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Isabella on 12 Nov 2019
Dear Anonymous, thank you for your stay with us and for your your feedback. We hope to see you next year. Hotel Soleado Staff

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in Very friendly reception staff .All other staff very friendly Good breakfast Didn’t use pool Rooms ok Bed comfortable Water always hot WiFi good Would have been nice to have a kettle for tea/ coffee but we did take our own
Stayed 5 nights in Oct 2019
Response from Soleado on 9 Oct 2019
Dear Anonymous, thanks for staying with us and for your lovely review. We appreciate your feedback! We hope to see you next year, we have kettles at guests disposal in the reception. Best regards. Isabella and Hotel Soleado staff

6/10 Okay

Plamen

Travelled with family
Disliked: Room comfort
Stayed 1 night in Oct 2019
Response from Soleado on 9 Oct 2019
Dear Plamen, thanks for staying with us and for your review. We appreciate your feedback! We hope to see you next year. Best regards. Isabella and Hotel Soleado staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on a nice sandy beach with easy access to Room was clean, Hotel has a nice pool.
Stayed 2 nights in Sep 2019
Response from Isabella and staff on 7 Oct 2019
Thank you so much for your lovely review. We hope to see you next year. Have a nice day

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel shows good on the site but when we got there the wifi was only in the lobby, they have parking but not for all guests as there were no spots when we arrived. The bed and pillows are far from comfortable and the only sea view was if you stretched your head out and around a wall to see the sea. The staff however was very friendly.
Stayed 1 night in Sep 2019
Response from Isabella on 22 Sept 2019
The free wifi is throughout the hotel, he could ask for more pillows at the reception. the staff was at your disposal for for everything you needed. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
That’s amazing hotel! The breakfast is very nice! The staff is very friendly and the hotel is very clean!! Thanks
Stayed 3 nights in May 2019
Response from Isabella on 4 Sept 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

GRZEGORZ

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Sar
The hotel is a bit outdated. Location is perfect. Small pool.
Stayed 2 nights in Aug 2019
Response from Isabella on 4 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 15 min walk to center but plenty of bars and restaurants around if you dont fancy the walk. Bus stop to airport is just around the corner.
Stayed 6 nights in Jul 2019
Response from Isabella on 13 Aug 2019
Thanks for your feedback!

6/10 Okay

Christin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Outdated hotel
Hotel is outdated and the staff at the reception arrogant and unpolite. The hotel is not worth 4stars and also the price is far to high for the quality you get.
Stayed 5 nights in Jun 2019
Response from Isabella on 26 Jun 2019
Buonasera, siamo consapevoli che l'Hotel non è di recente costruzione, ma mai abbiamo avuto lamentele sul ns staff del ricevimento, anzi si complimentano per la gentilezza di tutto il ns personale. Il prezzo è il più conveniente di Alghero,considerata la posizione. Speriamo di riavervi ns graditi ospiti, questa volta soddisfatti. Cordiali saluti

4/10 Poor

Christin

Disliked: Staff & service, property conditions & facilities, room comfort
No 4star,maximum 2
Air condition not working, poor bed matress, no Seaview at all and a blind that could not be opened anymore, because it was stucking.
Stayed 1 night in Jun 2019

8/10 Good

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyed the stay. Hotel was very friendly and was quiet. Very clean and reasonably good pool. Breakfast good for Italy and staff very helpful. Only issue but not a problem is that hotel needs some investment in decor and bedrooms in general.
Stayed 3 nights in May 2019
Response from Isabella on 14 Jun 2019
Thank you for your stay with us an for your words.

8/10 Good

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable stay
Hotel is just on the other side of the road from the beach with a pool, which is great. Rooms are okay, nothing fancy, but clean. Bathroom is clean ans spacious. Breakfast is good.
Stayed 2 nights in May 2019
Response from Isabella on 14 Jun 2019
Thank you

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Week in Sardinia
The hotel was a little bit tired and dated but close enough to the city centre to walk and get parking. Staff were efficient and friendly and the room clean and tidy. However we paid for a sea view but to get it you had to be on the balcony and turn sideways . On that basis you could say all the rooms had a sea view. Not exactly what I was expecting but as we were out most of the time it didn’t matter too much but I’m sure others would complain.
Stayed 7 nights in Apr 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay here
It's a nice hotel for the price charged. One very good highlight is the breakfast which is of a very high standard. Scrambled egg was available, several meats, cheeses, yogurts and so on. High quality Italian coffee also.
Stayed 4 nights in Apr 2019
Response from Isabella on 14 Jun 2019
Thank you

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night- location chosen for proximity to airport. We were very comfortable and the clean toilet and shower were appreciated. Comfortable bed. The hotel was easy to find on the seafront. There was no dedicated parking but there were free spaces in the surrounding streets. Checking in and out was easy and the staff were pleasant and efficient. Would recommend.
Stayed 1 night in Apr 2019

10/10 Excellent

Greg, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, friendly and helpful staff and nice breakfasts, Very close to the beach and easy to get to by car, although a good walk from the old town.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking included. Great breakfast. Great location on the beach.
Stayed 2 nights in Oct 2018
Response from soleado on 15 Oct 2018
Dear Anonymous, we are glad to know that you spent a lovely time in our Hotel. Thank you for your positive review and we hope to see you again in Hotel Soleado. Best regards

6/10 Okay

Verified traveller

Disliked: Room comfort
Beach front hotel
The hotel was very basic. The bed was uncomfortable therefore woke with back pain every morning. The breakfast was OK, cereal, fruit, toast, ham and cheese, rolls. Located about a 20 minute walk from town/shops. Swimming pool freezing.
Stayed 8 nights in Sep 2018
Response from soleado on 15 Oct 2018
Dear Anonimo, we are glad to know that you spent a lovely time in our Hotel. Thank you for your positive review and we hope to see you again in Hotel Soleado. Best regards

8/10 Good

Kerry

Liked: Cleanliness, room comfort
Good for a beach holiday
Large room but a little dated. Close to the beach and with a pool. Breakfast was plentiful and good quality.
Stayed 1 night in Sep 2018
Response from soleado on 24 Sept 2018
DearKerry, we are glad to know that you spent a lovely time in our Hotel. Thank you for your positive review and we hope to see you again in Hotel Soleado. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, exceptional staff.
Nice hotel with out a doubt the most courteous staff at the reception desk who deserve a huge thank you for helping out as my friends luggage was lost by the airlines and they went above and beyond to help out and chase this up for us giving us regular updates also. Location can't be beat in between the old town for sight seeing, tours and eating and Maria Pia beach both a leisurely 15min walk either way. Some might say hotel may be dated and breakfast inadequate but the rooms are spacious and clean and can't be beaten on price as I have stayed at 3 different hotels in Alghero previously. Added bonus is the 3 small bars located on the beachfront promenade across the rd, perfect for enjoying an appertive as the sun sets before strolling into the old town for dinner. All in all very pleasurable experience.
Stayed 8 nights in Aug 2018
Response from SOLEADO on 3 Sept 2018
Dear, we are glad to know that you spent a lovely time in our Hotel. Thank you for your positive review and we hope to see you again in Hotel Soleado. Best regards

8/10 Good

Sam

Liked: Cleanliness, staff & service
Right on the beach, with a nice pool as well
We had some initial problems with air conditioning and they were very responsive and switched rooms for us. Hotel is a bit loud, with some odd plumbing, but is very clean and has a nice beach location and pool right off of the beach. Also some complimentary bikes that we took advantage of as well.
Stayed 2 nights in Jul 2018
Response from soleado on 17 Aug 2018
Dear Sam, we are glad to know that you spent a lovely time in our Hotel. Thank you for your positive review and we hope to see you again in Hotel Soleado. Best regards

10/10 Excellent

Danial

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2018
Response from soleado on 13 Aug 2018
Gentile Danial, la ringraziamo per la sua recensione riguardo il suo recente soggiorno all'Hotel Soleado . Siamo onorati che il suo soggiorno sia stato piacevole e che abbia gradito i nostri servizi e il nostro staff. Nella speranza di poterla riavere come nostro gradito ospite, tutto lo Staff dell'Hotel Soleado le porge i saluti.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool
Very nice ! Very close to beach and amenities! And also own pool which was a big plus ! Small bar - good breakfast . Overall great value for money !
Stayed 2 nights in Jul 2018
Response from Soleado on 6 Aug 2018
Dear Rachel, thank you for choosing Soleado Hotel for your stay in town and for taking time to write the review about your holiday. We are glad to know that you have appreciated our pool and our breakfast. We hope to still have you as our guest. Kind regards from all the Staff