Aerial view

Reviews of Ramada Plaza by Wyndham Thraki

5 out of 5
Ramada Plaza by Wyndham Thraki
4th km National Highway, Alexandroupolis - Thessalonikis, Alexandroupoli, Eastern Macedonia and Thrace

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 206 reviews" "
Rating 8 - Good. 59 out of 206 reviews" "
Rating 6 - Okay. 17 out of 206 reviews" "
Rating 4 - Poor. 3 out of 206 reviews" "
Rating 2 - Terrible. 8 out of 206 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BIROL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable hotel. Also the hotel was front of the beach. Easy in and out. Easy parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Klara, Miami

Stayed 2 nights in Dec 2023

10/10 Excellent

Mustafa

Travelled with partner
The hotel is quite nice and very fanc
Stayed 1 night in Oct 2023

10/10 Excellent

ZVETOLYUB, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!

10/10 Excellent

ZVETOLYUB, New York

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything - the room, the restaurant, the beach, the spa. All the staff was very efficient and always ready to help. I cannot name them all, but would like to specifically mention Panos, the waiter in the main restaurant. His service was truly outstanding!
Stayed 1 night in Sep 2023

10/10 Excellent

bogdan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The room was super. Clean , good breakfast , staff very friendly and helpfull
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Perfect stay, great staff, hope to return soon
Stayed 1 night in May 2023

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed over nite, but worth taking a Vacation here
We enjoyed staying here. Very good location, friendly Staff, clean and very rich and tasteful breakfast buffet. Will come back again.
Stayed 1 night in Jun 2023

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Safe , quite, friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Ali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Always eager to help. Room was clean and in good condition. Will come back.
Stayed 2 nights in Apr 2023

6/10 Okay

Haluk

Liked: Staff & service
Disliked: Property conditions & facilities
Needs lots of upgrades. Very bad decorations . No slippers. Not good for handicapped people.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Konstantinos Palakidis, GM on 30 Mar 2023
We are ever so grateful for your review!We know that you have options and we are tremendously happy you picked us.Looking forward to your next visit,

10/10 Excellent

ayla

Stayed 1 night in Feb 2023
Response from Konstantinos Palakidis, GM on 8 Feb 2023
Thank you Ayla for giving us such high marks. We are constantly hard at work to deliver the best possible experiences!Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.Looking forward to your next visit

10/10 Excellent

Sedat

Stayed 1 night in Dec 2022
Response from Konstantinos Palakidis, GM on 8 Feb 2023
We are extremely grateful for your review Sedat !We are even more delighted that we were able to be all that you expected us to be. Until next time,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Nov 2022
Response from Konstantinos Palakidis, GM on 14 Dec 2022
We are ever so grateful for your review!It is good to hear that we were all you expected and more.Until next time,

8/10 Good

burak

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms, parking, breakfast and seaview is good. Bathrooms needs renovation.
Stayed 2 nights in Aug 2022
Response from Konstantinos Palakidis, GM on 20 Sept 2022
We are extremely grateful for your review Burak!We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty.Until next time,

10/10 Excellent

Ogino

Stayed 2 nights in Sep 2022
Response from Konstantinos Palakidis, GM on 20 Sept 2022
We are extremely grateful for your review !We are even more delighted that we were able to be all that you expected us to be. Looking forward to your next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fine stay on a real beach.
Our recent stay was good. We’ve now stayed in all the major beach hotels in Alexandroupoli and found this in the top three. The room was clean. The breakfast buffet was well stocked though the staff had a hard time keeping up between 9-10am when it was crowded. The service was great from all staff. The buildings are a bit care-worn and could use some freshening, but they functioned fine.
Stayed 6 nights in Jul 2022
Response from Konstantinos Palakidis, GM on 20 Sept 2022
We are extremely grateful for your review !Thank you so much for taking a few moments to let us know how we are doing. We hope you give us the opportunity to connect with you again.Until next time,

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Verry good staff,excellent food.
Stayed 4 nights in Jul 2022
Response from Konstantinos Palakidis, GM on 23 Jul 2022
We are extremely grateful for your review Marina! It is great to know that we were able to provide you with the highest levels of service. We look forward to your next visit and will once again work hard to earn your endorsement.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beachfront view, pools, and ocean access.
Stayed 1 night in Jul 2022
Response from Konstantinos Palakidis, GM on 5 Jul 2022
We are extremely grateful for your review Renee ! We are glad to know your experience was positive in every possible way and especially the pool and the sea ! Looking forward to your next visit

10/10 Excellent

erkan

Stayed 1 night in Jun 2022
Response from Konstantinos Palakidis, GM on 8 Jun 2022
WOW! Erkan. Reviews like this fuel our hearts and make us try better every single day. We are even more delighted that we were able to be all that you expected us to be. Looking forward to your next visit

8/10 Good

cem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Konstantinos on 25 Nov 2021
Hi Cem, We are so delighted you took the time to try us. Your opinion is valuable to us and helps us shape everything that we do Know that we are here to serve you and will always try our best. Looking forward to your next visit, Konstantinos Palakidis, GM

10/10 Excellent

Eliyahu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent location, excellent and very friendly staff, good food, large room, comfort bed, large bathroom and excellent location
Stayed 4 nights in Nov 2021
Response from Konstantinos on 20 Nov 2021
What a wonderful Surprise! Your words of encouragement, Eliyahu make us feel proud of what we do. We train and coach around a culture of empowerment, kindness and quality, and want everyone in our team to feel equipped to serve you as if you are family We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty. We are honored to have had the opportunity to serve you. On behalf of everyone here! Konstantinos Palakidis, GM

10/10 Excellent

Tarik Bahadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for sea wiev and quiety. Nice reception behevaior. Thanks. Wish to come again...
Stayed 1 night in Oct 2021
Response from Konstantinos on 30 Oct 2021
WOW! Tarik. Reviews like this fuel our hearts and make us try better every single day. Our reception staff is constantly hard at work finding ways to exceed guests' expectations and provide seamless service. We are grateful for your amazing photos !! Looking forward to your next visit On behalf of the Ramada team, Konstantinos Palakidis, GM

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Konstantinos on 30 Jun 2021
We are so grateful for your feedback! We are even more delighted that we were able to be all that you expected us to be. It is great to know that we were able to provide you with the highest levels of service. We hope you give us the opportunity to connect with you again. Until next time, Konstantinos Palakidis, GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in May 2021
Response from Konstantinos Palakidis, GM on 18 May 2021
We are extremely grateful for your review ! Our staff is constantly hard at work finding ways to exceed guests' expectations and provide seamless service. We hope you give us the opportunity to connect with you again. Until next time,

10/10 Excellent

Svetoslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Konstantinos on 17 Aug 2020
Hello, Svetoslav. We are so glad to hear you had a superior experience when visiting our hotel. We are even more delighted that we were able to be all that you expected us to be. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. We really look forward to serving you for many years to come Until next time, Konstantinos Palakidis, GM

10/10 Excellent

Burak

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Spacious rooms. Great breakfast buffet.
Stayed 2 nights in Jan 2020
Response from Konstantinos on 25 Jan 2020
Dear Burak, Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff friendly !! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Konstantinos Palakidis General Manager

2/10 Terrible

VLAESCU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Konstantinos on 17 Jan 2020
Dear VLAESCU , Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Konstantinos Palakidis General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've enjoyed our stay. This is a very clean, very comfortable and conveniently located property. They offer a high quality, open buffet style breakfast.
Stayed 2 nights in Oct 2019
Response from Konstantinos on 1 Nov 2019
We are extremely grateful for your review ! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are glad to know your experience was positive in every possible way We look forward to your next visit and will once again work hard to earn your endorsement. Until next time, Konstantinos Palakidis General Manager

8/10 Good

Nazif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat
Great facilities with Spa and indoor pools do beach ;;good breakfast and valuable priceclosed to city center
Stayed 2 nights in Oct 2019
Response from Konstantinos on 17 Oct 2019
What a wonderful Surprise,! Your words of encouragement, Nazif make us feel proud of what we do. Thank you for your beautiful photos We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty. Until next time, Konstantinos Palakidis General Manager

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to relax
Private beach Great breakfast Very nice hotel Far away from the city
Stayed 4 nights in Jul 2019
Response from Konstantinos on 17 Jul 2019
Dear Shai, What a wonderful surprise !! We are extremely grateful for your review !! We are particularly pleased thta you found our hotel "very nice" and our breakfast "great" !! It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty. Thank you for your friendship and patronage Can't wait to serve you again, Konstantinos Palakidis General Manager

6/10 Okay

Rachmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for couple days
Stayed 1 night in Jul 2019
Response from Konstantinos on 9 Jul 2019
Dear Rachmi, Thank you for giving us a try! Your opinion is valuable to us and helps us shape everything that we do We hope that you will give us the opportunity to better serve you in the future. Until next time, Konstantinos Palakidis General Manager

2/10 Terrible

Rachmi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Konstantinos on 9 Jul 2019
Dear Rachmi, We are sad to hear we did not provide you with the best possible experience. In the future please don't hesitate to ask for our manager on duty. He or She will take care of you right away. Please receive my personal apologies and my invitation to join us. Thanks again for your honest feedback, Konstantinos Palakidis General Manager

8/10 Good

James

Liked: Cleanliness, staff & service
Nice hotel but too far from city center
The hotel itself was older and the rooms could definitely use some updating but the sheets were stiff and not very comfortable. The wifi was was miserably slow and didn't work half of the time. The resort is also too far from the city center to walk and a taxi will cost you about 6 euros.
Stayed 1 night in Jul 2019
Response from Konstantinos on 9 Jul 2019
Dear James, Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel nice. I will share your comments with our team, who I am certain will be encouraged by your remarks. Also, please note that we are in the process of installing a new wifi service to tackle with such issues you are refering. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Konstantinos Palakidis General Manager

8/10 Good

Verified traveller

Stayed 11 nights in Jun 2019
Response from Konstantinos on 1 Jul 2019
We are so grateful for your feedback! We know that you have options and we are tremendously happy you picked us. Your opinion is valuable to us and helps us shape everything that we do By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Konstantinos Palakidis General Manager

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019
Response from Konstantinos on 17 Jun 2019
Dear guest, Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Konstantinos Palakidis General Manager

10/10 Excellent

Svetoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull vacation
Stayed 1 night in Feb 2019
Response from Konstantinos on 5 Feb 2019
Dear Svetoslav, Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your vacation with us "wonderful". I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Konstantinos Palakidis General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to the beach,very good food and brekfast
Stayed 2 nights in Dec 2018
Response from Konstantinos on 28 Dec 2018
Dear guest, Thank you for taking the time to tell us about your experience at Ramada Plaza Thraki. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our breakfast and food very good !!! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Until next time, Konstantinos Palakidis General Manager

10/10 Excellent

Yanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing swimming pool area. Room were clean and comfortable. unfortunately there was a wedding the day we were there are they needed to clear out part of the area around the pool but the staff tried to accommodate us.
Stayed 1 night in Sep 2018

8/10 Good

Ninoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in Thessaloniki
This is quite a typical Greek hotel, but in great shape and nice size rooms. There are many restaurants near by and there are many attractions to see.
Stayed 1 night in Jul 2018

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Familymum, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of this hotel make it look nice. It is in need of an update for sure, doesn’t look touched since it was built. We arrived in our room to find probably about 15 flies, it made us feel it wasn’t clean, after going on a fly hunt, we saw that there were spider webs all under the lighting panels, we tried to look for spiders but couldn’t see any. However in the night my 10 year old daughter was bitten 3 times on her ankle by what looks like a spider. They were big, swollen blisters, unlike her mosquito bites, that were little red lumps. We had 2 little birds nests on the balcony, but we kind of liked this. The play park is tired and poor, in need of restoration. We were disappointed that the indoor pool is only for over 16s as the outdoor pool was never open during our stay. We waited around for it to open, but by about 11am we gave up and left. The buffet breakfast was ok, although we felt like the staff were just hanging around and watching us, I’m sure they wasn’t though, probably because there were hardly any guests. Again there were a lot of flies around the food, which was off putting. The staff in the spa were very nice and helpful, went that extra mile to inform us of places to eat, we really appreciated this. Overall I was disappointed by this hotel. It needs an update and some kind of bug control. Also needs to consider guests with children...kids like to swim and play.
Stayed 1 night in May 2018
Response from Panos on 9 Jun 2018
Dear Familymum We are truly sorry your experience was not to your satisfaction. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening. Concerning the update you are mentioning please note that we renovated our rooms in 2017 and we are constantly updating different parts of our hotel. Unfortunately this time of the year the whole region has a problem with flies and as we are trying to solve this matter ecological, we apologize if they were so many of them. This problem occurs till 15.-20.6 each year. Concerning the bite of a spider please allow me to inform you that we never had a problem like this. Mosquito bites are very often but not spider bites actually it is the first time I am hearing something like this. As we are in the middle of a green nature we cannot always avoid our small “visitors”.. The indoor pools as stated also in our webpage are part of our famous thalasso wellness spa and that’s why the entrance is only allowed for children older than 16 years old due to safety reasons. We think that with outdoor temperatures around 30 degrees celsius during the time you visited us, one can also use our outdoor kid pool. Thank you for the warm words about our spa staff. Again, we are aware that your experience was not up to par and we want to earn another opportunity to serve you. Best Regards Panos Theodoridis Sales & Marketing Manager Ramada Plaza Thraki

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stay in Ramada Plaza Thraki
It was a quiet hotel outside the city, only English language could use better.
Stayed 1 night in May 2018

8/10 Good

Deniz A., Istanbul, Turkey

Liked: Cleanliness, staff & service
Nice hotel, far from city center...
A short one ;) Only an overnight stay. Quite comfortable, but not a 5 star at all...

8/10 Good

Vesselin, London

Liked: Cleanliness, staff & service, room comfort
Reasonably priced hotel.
We stayed at the hotel for one night and it was nice. Maybe some parts of the hotel need updating and couple of those 5 stars have now faded away. However, the staff and service are great!

2/10 Terrible

nina, athens

Disliked: Cleanliness, property conditions & facilities, room comfort
no recomemded
they make us pay extra fees for things we didnt do. Also the cleaniness was awful kai the food also

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel appears old. The pictures do not reflect the current condition. There is no iron in room. I asked for one. I was in a hurry. Waited 30 mins noone showed up. I had to leave and told them not to worry about it anymore

10/10 Excellent

Mehmet Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024