"A mixed review, but to start on a positive note, the staff were AMAZING. Special thanks to Nola and Shree for being just the best, so cheerful and helpful. When we were ready to leave and discovered my car battery was flat, Nola went out of her way to help and find us a jump start. Also the room was a good size and very clean. The fridge was a plus, a microwave would have been appreciated though.
On the not so good- amenities - the supposedly "accessible bathroom" did not match the photos (which had a nice big area with an installed seat) - it was tiny and the only accessible feature was a grab rail. The accessible bathroom was one of the main reasons we chose this hotel as my husband is an amputee, he really struggled with the tiny awkward shower area and the "seat" would have accommodated a child but not a grown man. Second, there was no pool (there was supposed to be one, another reason we chose this hotel. Third, the "fitness room" - well the main piece of equipment was not functioning. And the breakfast - carbs all the way. Despite all that we enjoyed our stay, mainly because of your great staff. They deserve a raise! Honestly despite all the lacking amenities, we would come back just to see them again. Please pass that on, major kudos."
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