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Reviews of Bright and airy penthouse condo with pool and onsite gourmet restaurant.

Bright and airy penthouse condo with pool and onsite gourmet restaurant.
AKUMAL, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 36 reviews" "
Rating 8 - Good. 4 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.6/10

Cleanliness

Reviews

10/10 Excellent

Ashlynn W.

Liked: Cleanliness
Great condo and location!
Just as advertised! i liked that it was inside the gated / manned security gate of Akumal. The condo had a nice breeze throughout the day, and the bedrooms were both roomy and comfortable. I enjoyed the hammock on the patio, and although I did not cook, while I was there, everything was set up in the kitchen that I would’ve needed. The pool was in great condition, and lounge area very comfortable. The onsite restaurant was a definite plus. I definitely recommend this location!
Stayed 5 nights in Apr 2024
Response from VrboOwner on 13 Apr 2024
Thanks for your kind words, Ashlynn! We are so pleased that you enjoyed your stay and visit to Akumal. It was a pleasure to host you. We hope to see you back in Mexico again soon. Happy travels always, Akumal Direct

8/10 Good

Tom F.

Liked: Cleanliness
Great View From Penthouse
Had a wonderful stay at the property. View of Half Moon Bay is spectacular from the penthouse we rented. Very well managed, clean, well equipped. Would stay there again!
Stayed 7 nights in Jan 2024
Response from VrboOwner on 20 Jan 2024
Thanks for your kind words, Tom. We are happy to hear that you enjoyed your stay. It was nice to host you. We hope you will return to Akumal soon. Happy travels always, Akumal Direct

10/10 Excellent

Brian S.

Liked: Cleanliness
Akumal paradise
As advertised. Great condo. Only thing they could improve is the locks on the glass slider were aged and tricky to use. However those were behind a separate locked door. Overall the place seemed very safe. On fourth floor with no elevator, so plan to get your steps in. We really enjoyed the condo, would stay again.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 19 Dec 2023
Thank you so much for your feedback, Brian! We are happy to hear you enjoyed your stay and we look forward to your return :) We will check on the locks on the glass slider.

10/10 Excellent

Amy S.

Liked: Cleanliness
Perfect Getaway!
Akumal Direct was fantastic to work with for our first trip to Mexico. They responded quickly to inquiries and sent detailed directions and check in info prior to arrival. We had a late check-in, and the night security guard assisted us in finding our key (ready in an envelope). The on site property manager Roberto was available during the day and sent up a refill of filtered water immediately upon request. We were traveling with an infant and decided to do a vacation condo instead of an all-inclusive resort - so glad we made that decision. North Akumal is a quiet community. We were there the week after Thanksgiving before peak season and often had the beach and pool to ourselves. We bought groceries at the general store in Akumal and ate out at local restaurants for dinners. We loved La Buena Vida, La Lunita (both on the beach with tables in the sand and palm trees above), as well as AK and Jungla Cafe on the jungle side. We always had the windows open to enjoy the sea breeze and the sound of the waves. It was hot/humid, so we used AC in the bedrooms at nights and slept comfortably. We LOVED snorkeling in Half Moon Bay (free!) and did pay for a snorkeling tour in Akumal Bay so we could see sea turtles (can go out for free but a bit of hassle). We had a rental car, and that made it easier to drive into Akumal (for groceries and snorkeling). It also gave us the freedom to check out a cenote nearby, and we made the drive to Chichen Itza one day. It was a fabulous trip!
Stayed 7 nights in Nov 2023
Response from VrboOwner on 6 Dec 2023
It's been such a pleasure hosting you, Amy :) We are happy to hear you enjoyed your time in Akumal and hope you will return soon!

10/10 Excellent

MJ r.

Liked: Cleanliness
Most relaxing vacation ever!
My husband, sister and I enjoyed a 9 day visit to Akumal, staying at Hacienda de la Tortuga. Condo 10 has the most fabulous view and accommodations were wonderful. We found Lunita restaurant on the ground level of the building to have the best food and service in Akumal. Walking distance to Yal Ku for fantastic snorkeling or snorkel right out your back door in Half Moon Bay. We will definitely visit again!
Stayed 9 nights in Mar 2022
Response from VrboOwner on 22 May 2022
Thank you, MJ for your lovely comments about your stay at Hacienda de la Tortuga condos. We are so pleased that you enjoyed your meals at La Lunita! It was a pleasure to host you. We hope to see you back in Akumal again soon. Happy travels always, Akumal Direct Reservations

8/10 Good

Linda L.

Liked: Cleanliness
Beautiful view of Half Moon Bay
We really liked the condo, the proximity to the beach and restaurants. Only problem was the stairs. They are very narrow, steep and without proper handrails. We made it up and down - we range in age from 65 to 75 - but we limited the number of trips. We all felt if we had been on the 3rd instead of the 4th floor it would not have been a problem. We love Hacienda de la Tortuga but will only stay on a floor below the 4th. Kitchen was well equipped. Beds were very comfortable.
Stayed 7 nights in Jan 2022

10/10 Excellent

Jennifer H.

Liked: Cleanliness
Restful Stay
This property was well maintained and in a quiet part of Rivera Maya. The view of the Caribbean was absolutely beautiful. We enjoyed sitting on the balcony in the morning and evening. The beach is walkable, but has lots of coral, definitely needed water shoes. Cool little tide pools at the north end of the beach. The plaza has a couple of fun restaurants and was a nice walk from the condo. We also enjoyed Lunita, located downstairs. We dined in once and had take out a couple times. Our favorite discovery was the Akumal monkey sanctuary. Located just a short drive away. We booked the full tour with Atv, cenote and monkey experience and it was so much fun!!’ They are doing great work and it felt good to support their work. Would definitely recommend this property and hope we have an opportunity to visit again.?
Stayed 5 nights in Jan 2022
Response from VrboOwner on 19 Jan 2022
Thank you so much for your lovely comments about your stay at Hacienda de la Tortuga condo 10, Jennifer! We are so happy that you got out and about our little community of Akumal. It is so nice of you to visit our local attractions. While the beach at Half Moon Bay is sandy, the water entry is a bit rocky. Yes, water shoes are recommended. We will look forward to seeing you back in Akumal again soon! Happy travels always, Akumal Direct Reservations

10/10 Excellent

Leana M.

Liked: Cleanliness
Absolutely perfect!
The property was ideal, the snorkeling in half moon bay, in front of the condo, was the best area around! The layout of the house and the amenities were perfect for our family of three. The restaurant downstairs was by far the best in Akumal. We had a rental car though we really didn’t need it. Super easy to rent bikes in the town square, and the office was easy to work with to book day trips.
Stayed 7 nights in Nov 2021
Response from VrboOwner on 22 Nov 2021
Thank you for your kind words about your stay at Hacienda de la Tortuga Condo 10, Leana! It was lovely to host you. We appreciate you choosing Akumal as your vacation destination. We hope to see you again soon! Happy travels always, Akumal Direct Reservations

10/10 Excellent

Elizabeth T., Alexandria

Liked: Cleanliness
Beautiful views from the balcony
Simply gorgeous! Everything was within walking distance and/or golf cart. Great staff, friendly people everywhere.
Stayed 7 nights in May 2021
Response from VrboOwner on 15 May 2021
We're so glad you had a wonderful stay at Hacienda de la Tortuga #10, Elizabeth and we hope you return soon. Thank you again for staying with us :) Akumal Direct Reservations

10/10 Excellent

Kelly k.

Liked: Cleanliness
Great Relaxing Stay
We loved our time spent at Hacienda La Tortuga #10. Perfect for a relaxing trip with everything we needed on site. Decor was lovely with nice touches and great colors. Master bed and pillows were super comfortable. Nice ocean breezes and sound of waves lulled us to sleep every night. Fantastic views from living, dining and bedroom. Enjoyed the patio space and views that came along with it. Nice feeling of separation being on the 4th floor. Pool at complex was nice and beach was wonderful with nice snorkeling from shore. Cannot say enough about La Lunita restaurant on site. Ate many meals here and each one was delightful. Enjoyed cocktails on the beach from the bar often. Servers were friendly. Well located for easy bike ride into town (6-10 minutes). Town has several other restaurants. Had a massage at Bhudda Spa and Gardens and snorkeled Yal-Kul Lagoon which is right around the corner from the unit. Yal- Kul was awesome and we were surprised how much we loved it. My husband is an avid diver and he raved about Yal -Kul. Worth the visit. Scheduled dives at Akumal Dive Shop and liked their staff and instructors. All within a bike ride.....no car necessary. Only downside was low water pressure and one shower not working. but hard to care or complain when you are in such a fantastic environment.
Stayed 7 nights in Jan 2021
Response from VrboOwner on 14 Jan 2021
Thank you for your wonderful comments about your stay at Hacienda de las Tortuga Condominiums, Kelly! We are so pleased that you enjoyed your stay. We appreciate you choosing Akumal as your vacation destination. It was a pleasure to host you. We hope to see you again in the future. All the best in the new year! Akumal Direct

10/10 Excellent

Debbie W., Portland, Oregon

Liked: Cleanliness
Lovely place to stay
The property manager was so helpful, great restaurant on location, great views of the beach, patio area very large for relaxing. Stairs to get to room, which we did not mind, but something to consider if you have ambulatory issues. We would stay there again in a heartbeat !!!!
Stayed 5 nights in Jan 2020
Response from VrboOwner on 6 Mar 2020
Thank you for staying with us at Hacienda de la Tortuga condo 10, Debbie. We appreciate you choosing Akumal, Mexico as your beach vacation destination. It is wonderful that you enjoyed your time at the condo and will return. That is our greatest compliment! Happy travels always, Akumal Direct Reservations

10/10 Excellent

Leigh P.

Liked: Cleanliness
Perfect Christmas Getaway
This condo provided the perfect setting for our family of 4 during Christmas week. The property manager was excellent at communicating in advance of our trip. Loved the low key (non commercial) community, the beautiful beach, kind people, and the fantastic restaurants. There is plenty to do that is close by but it is also a fabulous setting if you want to just relax. We would definitely return!
Stayed 7 nights in Dec 2019
Response from VrboOwner on 6 Mar 2020
Thank you, Leigh, for your lovely comments about your stay at Hacienda de las Tortuga condo 10. We are pleased that communications with our office were smooth prior to your arrival at Akumal. It was a pleasure to host you. We hope to have the opportunity to serve your vacation needs again. Have a happy new year! Akumal Direct Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness
Wonderful stay!
This is a perfect location! We were two couples and the space was wonderful. Having the restaurant downstairs is a great perk and Yakul right around the corner was easy. A walk to town is about 20 minutes. You can snorkel right off the beach. We were very happy with our stay and definitely appreciated the ac units in the bedrooms.
Stayed 7 nights in Jun 2019
Response from VrboOwner on 6 Mar 2020
Thank you very much for your kind comments about your stay at Hacienda de las Tortuga! We are happy you enjoyed your stay. We appreciate your feedback and hope to see you again in the future. Thank you for choosing Akumal, Mexico as your vacation destination. Happy travels always! Akumal Direct Reservations

10/10 Excellent

Adam N.

Perfect escape from Tulum!
We used to go to Tulum but it has become too crowded and expensive. We found this place and had a wonderful trip. The condo is huge, airy and has a full kitchen as well as great views of the bay. Cleaning staff and condo manager were very friendly and helpful. Snorkeled every day and saw a wide variety of fish and coral. Cooked quite a bit, saving money and getting to explore the wonders of the many dried chilis available in the local grocery stores. When we did go out, there were plenty of options for all meals. We've already planned our return trip for next year.
Stayed 4 nights in Mar 2019
Response from VrboOwner on 6 Mar 2020
Thank you, Adam, for your kind words and helpful comments. We are so pleased that you found Akumal a bit more relaxed than the Tulum area. We appreciate you choosing Hacienda de las Tortuga condo 10 for your vacation. It is wonderful that you enjoyed your time in Akumal. Our greatest compliment is that you are planning your return to Mexico! We appreciate your business. Thank you. Happy travels always, Akumal Direct Reservations

8/10 Good

lauren g.

great place!
The condo itself is very nice. Great location, views and amazing restaurant downstairs! What I didn't realize was that there was daily maid service, as I've never had that with a VRBO. While a nice treat, as one concerned with the environment, I prefer not have the daily cleaning service. Unfortunately, this was not an option (even on the days when I gently requested "no necessita lavar . . . "). Aside from that, easy walking to everything, fabulous views, can't be any closer to the beach and La Lunita is a must for dinner, happy hour and as desired!
Stayed 8 nights in Dec 2018
Response from VrboOwner on 6 Mar 2020
Thank you for your kind feedback. We are pleased that you enjoyed the location, the condos, views and La Lunita Restaurant. Here in Mexico, it is very typical for properties to provide maid service. We are sorry that your request for the limited maid was not understood. At any time during your stay we would have made that request for you if we had been aware. It is our goal to provide an excellent vacation experience. Thank you for staying with us. Your business is appreciated! Have an excellent New Year!

6/10 Okay

Kelly G.

Great location
Beautiful view, very tired living area.. 2 scorpions found in condo. Lovely staff. Great location with acces to adventures
Stayed 5 nights in Aug 2018
Response from VrboOwner on 6 Mar 2020
Hi Kelly, Thank you very much for your feedback. Hacienda de la Tortuga #10 is indeed located in a wonderful setting on the beach. The unit was recently sold and will be undergoing updates from the new owner in the following months :) The condo is located in a tropical setting and is fumigated regularly. However, sometimes you can still run into some small friends from the jungle. We hope to see you back soon so you can see the new updates. Thank you for staying with us, Akumal Direct Team

10/10 Excellent

Loretta H.

Summer vacay
Peaceful, beautiful location. Very clean, wonderful onsite staff. So much to do close by. Perfect accommodations for the 3 of us. Love the porch with views of the ocean.
Stayed 7 nights in Jul 2018
Response from VrboOwner on 6 Mar 2020
Hi Loretta, Thank you very much for staying with us at Hacienda de la Tortuga #10. We're delighted to hear you had a nice stay and we hope to see you back soon :) Akumal Direct Team

10/10 Excellent

Oren F.

A wonderful property right on the beach
My daughter and I spent 8 wonderful days in Akumal. The property is located right on the beach. The layout is perfect for an extended stay. Kitchen is fully equipped and when we first walked in, we had a fresh package of coffee, a couple of sodas, and a couple of beers waiting for us. It is a 4th floor walk up (no elevator) so be prepared. The veranda looks over the pool out to the beach. The living room dining area is not air conditioned but you get a constant sea breeze. Both bedrooms have their own air conditioners. It was wonderful falling asleep each night to the sound of the waves coming in. Maid service was provided daily and they were very accommodating. The location would be considered a bit remote and I would strongly recommend you have a car in order to explore the surrounds. Akumal is about half way between Playa del Carmen and Tulum. It was an easy drive to both towns. Would I stay here again? Absolutely! Oren Friedman
Stayed 8 nights in Jun 2018

10/10 Excellent

katie f.

AMAZING place to spend 5 days with my besties
We are 4 friends who always look for a new place to go- Akumal and this condo were the perfect spot for us! The condo was clean, breezy, and comfy with colorful decor and all amenities we needed. We had a view of the bay which was stunning, especially when thunderclouds rolled in. We loved having coffee on the deck in the morning and cocktails on the beach in the late afternoon. We snorkeled right off the beach out front and even spotted a couple turtles. We ate at La Lunita restaurant below a couple of nights which was yummy and convenient (even though more expensive than other options) and rented a golf cart to explore around the village a couple of days. Maid service was everyday, which us mamas appreciated. We hope to return in the future! Highly recommend this spot for a chill getaway.
Stayed 5 nights in Apr 2018
Response from VrboOwner on 6 Mar 2020
Thank you so much for your amazing review of your stay at Hacienda de la Tortuga #10! We are so pleased that the property suited your group well. Thank you for your business, compliments, and feedback. We hope to see you again soon!

10/10 Excellent

David H.

Fantastic
Apartment was clean and nice and very comfortable with great view. Cleaning service was great. La Lunita restaurant downstairs had excellent food and very convenient. Only hard part was the 3 flights of stairs several times a day. Great location with lots of activities relatively close. We especially enjoyed Coba and Cenotes Dos Ojos.
Stayed 9 nights in Apr 2018

10/10 Excellent

Lin Z., Glen Mills, Pennsylvania

Great Condo for a week of vacation
Great place for a family of four. Close to many attractions. The condo has a great view of half moon bay. The water in the half moon bay is very shallow and calm. We walked into the water for at least 200 feet and saw many fish and sea creatures. Very safe for young kids and non-swimmers. The Super Chomak in Akumal has everything we need for a week of groceries. The restaurant downstairs offers great food for half the price we would have paid in US.
Stayed 7 nights in Nov 2017

10/10 Excellent

Stacy B.

This was the best of both worlds, the convenience of home with the ease of housekeeping.
We loved the location, the condo, and just everything about our stay! I highly recommend Hacienda de la Tortuga!
Stayed 6 nights in Jul 2017
Response from VrboOwner on 6 Mar 2020
Hi Stacy! Thank you very much for your feedback :) We are happy to hear you had a wonderful stay and if your future plans will bring you back to Akumal we'll be happy to have you again Have a wonderful day ADR team

10/10 Excellent

susan h.

Wonderful place to stay!
The condo was very nice and kept very clean throughout our visit. The restaurant on site was fantastic.
Stayed 9 nights in Jul 2017

10/10 Excellent

Ryan M.

Lovely place with a great view!
Kitchen was well equipped and the patio was spacious. The beach was beautiful.
Stayed 3 nights in Jun 2017
Response from VrboOwner on 6 Mar 2020
Hello Ryan! We are very happy to hear you had a wonderful time :) Thank you very much for your review. If your travel plans in the future bring you to Akumal, please contact us again. We would be happy to help you! :) Have a lovely day ADR team

8/10 Good

Verified traveller

Simplistic and accommodating
We really had great accommodations and staff were extremely nice. Having LaLunita restaurant downstairs was outstanding. Being on the 4th floor was a challenge for us old-timers! We increased our stamina for snorkeling at least! Snorkeling was good, saw a few turtles and fish.
Response from VrboOwner on 6 Mar 2020
Thank you very much for your review. We are very happy to hear you had a wonderful time :) If your travel plans in the future bring you to Akumal, please contact us again. We would be happy to help you! :) Have a lovely day Akumal Direct

10/10 Excellent

daisy h.

amazing place - beautiful view and a very delicious restaurant.
amazing place - beautiful view and a very delicious restaurant.
Stayed 4 nights in Dec 2016
Response from VrboOwner on 6 Mar 2020
Hi Daisy! Thank you very much for your kind review. We are happy to hear you have enjoyed your stay in Hacienda de La Tortuga :) If your travel plans bring you back to Akumal in the future, we'll be happy to have you again. Have a wonderful day and thank you for choosing to stay with us :) Akumal Direct Reservations Team

10/10 Excellent

Cody J.

The property was wonderful. The apartment has an amazing ocean view!
This property worked perfectly for our 4 day stay in Akumal with two couples. Besides the great view it had very cold air conditioning and hot water. We didn't cook, but the apartment seemed to have everything we would need if we wanted to. The hammock on the balcony and the jugs of fresh water were an added bonus! .Just be prepared to climb some stairs because it's a 4 story walk up. But the view is more than worth it. The check in and out was seamless and the staff was very friendly. There are some great thached beach shades reserved for guests on some of the best sand in Half Moon Bay. There is also nice little beachside restaurant that gives a 15% discount for guests. My only wish is that there was a second set of keys provided. It was a little hard to coordinate keeping the place locked/unlocked with couples who sometimes separated to go on different adventures. But other than that, everything was great!
Stayed 4 nights in Jul 2016

10/10 Excellent

Eric H.

FANTASTIC!
Felt like home from the moment we checked in. Everyone is extremely welcoming. Thank you for sharing your condo with us. The views are wonderful! Your condo is beautifully decorated. The space was perfect for our family. Our children loved the movies and games. We look forward to returning.
Stayed 4 nights in Feb 2016