Ratings based on 297 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from sk

Bad management

Posted 06-Jan-2018
Pros: Pool
Cons: Everything.
Location: Very quiet nothing close by
The bedding and towels are grey they are so old. The shower head was broken. We were charged for a small stain on the sheets. Would not recommend this hotel to anyone. They even check the cutlery before you check out to make sure you haven’t stolen anything.
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Awesome value-for-money hotel.

Posted 13-Dec-2017
This is a wonderful value-for-money hotel. 5 star feels at 3 star prices. It is about a 15-20min ride from the main beach (Station 1) but they offer a convenient shuttle service. What I like about the shuttle service is that they add additional vans if needed. This is the perfect place if you want to unwind and relax. It has a view of the ocean and mountain.! This hotel has a private area on Puka Beach. Very serene and away from the public beach of Puka. The hotel’s amenities are top-notch. The infinity pool is marvelous and the water is perfect (not too much chlorine) The breakfast buffet is decent. Better than what I expected for the price. Simple choices but flavorful. The BEST part of this hotel is the amazing STAFF. Everyone was extra courteous and helpful. From the front desk to the concierge to the drivers and attendants. Everyone always greeted you with a smile. Check in and check out was a breeze. They allowed for early check in but not for late check out. Something to note is that 95% of the guests here are either Chinese or Korean but I noticed that the staff always take extra effort when dealing w Filipino guests. I definitely recommend this place. The main beach of Boracay (Station 1-3) is already overrun with tourists. It is chaotic. This hotel is perfect m.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Nice hotel with an excellent view.

Posted 26-Nov-2017
Pros: scenic view. infinity pool. private area in Puka beach. staff are courteous.
Cons: maintenance of the rooms. Have the slippers and bathrobes readily available in the room.
Though its clean and spacious, you can see the sign of aging from the rooms. But the breath taking views compensates all its shortcomings. No room slippers and bathrobes available in the room. But i think you can request it but i just didn't bother as it should be readily available in the room. The breakfast buffet is "acceptable" on some days, and "just ok" on some. But you better be early in the breakfast as the hotel is full of Chinese tourists and they will finish everything up in just a blink of an eye. The pool was just awesome. I dont mind it being a bit far from Station 1-3 of Boracay as the hotel offers complimentary shuttle to and from D'mall where they have a proper waiting area / lounge. and also a shuttle service to Puka beach where Alta Vista have their own private area for their guests.
3 out of 5
by A verified traveller from manila, philippines

A Hotel A Bit Far From the Beach

Posted 31-Oct-2017
Although the room was spacious it had bed bugs. The food selection selection during breakfast was so so. Its hard to get a table for breakfast as it had so many guests. Fortunately the staff were always nice enough to help us get a table. Though there was a shuttle provided going to beach the guests particularly the Chinese didn't line up. They would just push their way without regard for other guests. Quite rude for tourists.
Comment from Hotel Management
11-Nov-2017 by Kristal Manalang, Hotel Management
Dear Allen, Thank you very much for staying with us and for sharing your recent experience. With much regret we come to learn of your disappointment. However, bed bugs are not a usual issue as we aimed to have high quality of service. Should we learned about your concern earlier, we could have verified and acted on it, but rest assured your comments will be taken constructively for improvements. Your feedback with regards to our restaurant and Chinese guest are well noted of and will be thoroughly reviewed for appropriate actions. Should there be anything we can be of your assistance, please do not hesitate to let us know. Looking forward to welcoming you back. Best regards, Kristal Manalang Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from daegu, southkorea

nice view

Posted 26-Oct-2017
gusts were almost chinese . except a few philipinos, two koreans/ my friend and me hotel staffs were so so room was so nice for its price there was a shutter bus run by this hotel bound for puca shell beach. convenient.
Comment from Hotel Management
26-Nov-2017 by Kristal Manalang, Hotel Management
Dear Maya, Warmest greetings from Alta Vista de Boracay! Thank you for staying with us and for taking the time to write the good review. We are glad to learn that our hotel room and facilities have met your expectations. Rest assured that we will do our best to ensure our standards not only to our rooms and facilities but also with our staff. We look forward to welcoming you back in the near future. Best regards, Kristal Manalang Front Office Manager
3 out of 5
by A verified traveller from New York

Away from any beach

Posted 10-Oct-2017 on CheapTickets
though its far from white beach, they have free shuttle, but the traffic is worse, so sometimes it will take 40 mins just to go the main beach.i have few suggestion: 1. sometimes the shuttle waiting area at dmall is crowded, the attendant that was assigned there should manage the queu by say giving queu numbers to people based on order of arrival it wont cost anything.its hot, humid and ur standing, and someone just push their way to queu, why the enployee that was assigned there doesnt notice the situation ? 2. i get it that its secluded and private so no option for dining but to dine there and brave the traffic through there 40 mins shuttle.. but the restaurant have just two page of menu??? really? how manu rooms do you have ? 500? and yet u have a lone restaurant with two page menu both lunch and dinner? one morething, we were told theur bulalo was ordered somewhere.. Why not hire a good chief, stock food items and cook there...no problem wih only 1 resto, but at least diversify your menu. make it truly international including filipino food. remember its a secluded hotel, not everyone will travel almost an hour one way just to eat and then another hour to come back plus the terrible queing situation at ur pick up place at d mall. 3. the shower curtain has lot of dried nose booger that was left there probably a month ago...the foot towel originally white but its totally brown. its disgusting..
Comment from Hotel Management
11-Nov-2017 by Kristal Manalang, Hotel Management
Dear Ben, Thank you very much for staying with us and for sharing your recent experience. With much regret we come to learn of your disappointment: please accept our most sincere apologies for the several inconveniences caused. Rest assured that your constructive feedback and suggestions with our shuttle service, restaurant and room cleanliness will be thoroughly investigated and corrective actions taken as appropriate. Should there be anything we can be of your assistance, please do not hesitate to let us know. Looking forward to welcoming you back soon. Best Regards, Kristal Manalang Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Golden, CO

First time to Boracay

Posted 11-Sep-2017
Pros: Hilltop location provides a great view, quiet - away from it all. A pretty pool, spacious rooms, and great air-condition. Free day shuttle to mall.
Cons: Yuck, The buffet breakfast is poor quality, fake juice, dry hard rice, instant coffee, hard to find a table, super crowded.
Location: Puka shell beach about a one mile walk, beautiful and worth it. (shuttle also)
It was overall an enjoyable stay. The main tourist area can be a bit overwhelming being solicited every two minutes on a walk is a bit much, but you get used to it. A beautiful island to see.
5 out of 5
by Edzel

Luxury at cheaper price, spacious rooms.

Posted 05-Sep-2017 on Hotels
Luxury at cheaper price. Love their infinity pool where you can have the view of beautiful island of Boracay.
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Posted 18-Aug-2017
Happy with my stay! Will recommend to my friends and family!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice place but not really close to anything.

Posted 08-Jul-2017 on Orbitz
Very good for a quiet getaway. Staff was great. Be sure you include breakfast, which was good enough. Restaurant for dinner was expensive but they had a shuttle to the mall and to pula beach.
Comment from Hotel Management
17-Aug-2017 by Arie Sena, Hotel Management
Good day Ma'am / Sir, We are delightful that you had a wonderful experience. I have noted your concern regarding the price of the food selections.Thank you for giving us your feedback This will help us improve our service and facility.