Ratings based on 282 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Posted 10-May-2017
Unprofessional services. Never coming back !! You all money hogger!
5 out of 5
Recommended
for Everyone
by A verified traveller from Cavite

Family escapade

Posted 26-Apr-2017
I booked the hotel months before and it was easy because Expedia has so many featured hotels and a lot of discounts. As soon as we arrived to D'Mall weve been told that there's a shuttle service for free for hotel guests. When we came to Alta Vista, we were greeted and treated well by the staffs. The staff helped us with our luggages and showed our loft suite. The hotel is peaceful, bfast buffet is delicious, staffs are very approachable, free access to wifi, as well as Puka beach, free shuttle and the scenery is awesome and breath-taking. We will come back to Alta Vista for sure!
4 out of 5
Recommended
for Everyone
by A verified traveller from Peterborough, England

Nice apartments in the hills.

Posted 10-Apr-2017
The hotel rooms are apartment blocks seperate from reception, so expect a bit of walking, but nice and roomy, though a bit of a musky smell in the entrance! Nice view from the balcony. Pool is spectacular! There is a shuttle service to the hotels exclusive beach, about 5 mins away, which is a very nice beach, with lots of excersions. But the main beaches and action,is about 20 mins, by regular shuttle. But worth it. The main problem is the airport! Its has just increased its runway to take bigger jets, but the new terminal will not be in operation till 2018, and the road to the hotel is through built up areas so expect a long trip to get to and from the hotel!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable stay at Alta Vista De Boracay

Posted 28-Jan-2017
Pros: Customer service, Shuttle service
Cons: Restaurant food
This is a very nice hotel and seems very well managed. Excellent staff. Everyone we encountered seems very helpful. My only gripe is with the restaurant food as I think it could be better. Some of the dishes seem a little too sweet for my taste due to some of the sauces they use. The location is very quiet away from the crowds of White Beach. The shuttle service is excellent and a great perk when staying at this hotel.
Comment from Hotel Management
11-Feb-2017 by Queennie, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and your feedback are very important to us to further improve our services. Rest assured that your concern on our restaurant food will be well taken care of. Have a good day.
2 out of 5
by A verified traveller from Vancouver, BC

Don't bother booking here unless you are in a grp

Posted 24-Jan-2017
Booked 3 rooms. Check in was very slow for all three (three different times). Resort caters to big (Southeast Asian) tour groups. For the first room, the front desk girl asked what my relationship was to my mother in law & what our nationalities were (I am Filipino, she is Chinese) and basically questioned why we were together. Was very odd. It is too bad their service wasn't better, I probably would not stay here again. There are many other options on the island...try the Hennan Regency instead.
Comment from Hotel Management
01-Feb-2017 by Queennie, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and your feedback are very important to us to further improve our services. Rest assured that your concerns on our check in procedure will be well taken care of. Have a good day.
4 out of 5
by Glenna

Posted 12-Jan-2017 on Hotels
Very relaxing. Place was far from the hustle and bustle but they provide shuttle
5 out of 5
by ALAN

Posted 11-Jan-2017 on Hotels
I enjoyed my stay at your resort it was very clean and very well run, the staff were very nice and help full and I would return there again.the only issue I had was your wifi sucked and your cable tv was not the best but overall was a great place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Bery nice hotel

Posted 07-Jan-2017
Needs to make improvement on the quality of foods. More international Menu and less local. Needs aboid use coconot oil in the preparation of foods. Should be use Canola Oil.
3 out of 5
by Louise

Aging gracefully

Posted 28-Dec-2016 on Hotels
Great shuttle service around the area but the hotel itself was disappointing - buffet breakfast was primarily oriental (little continental / western), few additional activities and rooms smelt musty but were clean. Staff were friendly and it was good to get away from the bustle of White Beach for a few days.
4 out of 5
by A verified traveller

Posted 16-Dec-2016 on Hotels
Love the spacious room, it was clean too. The buffet breakfast and the infinity pool was awesome. The resort is really good for relaxation. The staff are so friendly. My only concern was the power outage of the area.But so far one of the best resort that I ever had.