Ratings based on 274 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable stay at Alta Vista De Boracay

Posted 28-Jan-2017
Pros: Customer service, Shuttle service
Cons: Restaurant food
This is a very nice hotel and seems very well managed. Excellent staff. Everyone we encountered seems very helpful. My only gripe is with the restaurant food as I think it could be better. Some of the dishes seem a little too sweet for my taste due to some of the sauces they use. The location is very quiet away from the crowds of White Beach. The shuttle service is excellent and a great perk when staying at this hotel.
Comment from Hotel Management
11-Feb-2017 by Queennie, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and your feedback are very important to us to further improve our services. Rest assured that your concern on our restaurant food will be well taken care of. Have a good day.
2out of 5
by A verified traveller from Vancouver, BC

Don't bother booking here unless you are in a grp

Posted 24-Jan-2017
Booked 3 rooms. Check in was very slow for all three (three different times). Resort caters to big (Southeast Asian) tour groups. For the first room, the front desk girl asked what my relationship was to my mother in law & what our nationalities were (I am Filipino, she is Chinese) and basically questioned why we were together. Was very odd. It is too bad their service wasn't better, I probably would not stay here again. There are many other options on the island...try the Hennan Regency instead.
Comment from Hotel Management
01-Feb-2017 by Queennie, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and your feedback are very important to us to further improve our services. Rest assured that your concerns on our check in procedure will be well taken care of. Have a good day.
4out of 5
Recommended
for Everyone
by A verified traveller

Bery nice hotel

Posted 07-Jan-2017
Needs to make improvement on the quality of foods. More international Menu and less local. Needs aboid use coconot oil in the preparation of foods. Should be use Canola Oil.
3out of 5
by Louise

Aging gracefully

Posted 28-Dec-2016 on Hotels
Great shuttle service around the area but the hotel itself was disappointing - buffet breakfast was primarily oriental (little continental / western), few additional activities and rooms smelt musty but were clean. Staff were friendly and it was good to get away from the bustle of White Beach for a few days.
4out of 5
by A verified traveller

Posted 16-Dec-2016 on Hotels
Love the spacious room, it was clean too. The buffet breakfast and the infinity pool was awesome. The resort is really good for relaxation. The staff are so friendly. My only concern was the power outage of the area.But so far one of the best resort that I ever had.
4out of 5
Recommended
for Families
by A verified traveller from Singapore

Quiet Hotel with amazing infinity pool.

Posted 24-Nov-2016
Pros: Price & pool
Cons: Provide warm water for showering before entry to pool would be good.
Pro: Better than what I expected for the price I paid. Love the infinity pool. Free shuttle service is efficient, Staff are polite. Room are big and comfy. Con: Trip to town takes about 20min.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2016 on Hotels
4out of 5
by Richelle from Cebu City

Amazing view but needs to have more shuttle

Posted 31-Jul-2016 on Hotels
The view was breath taking, quite and away from the buzz. Only problem during our stay was the lack of shuttle going to D'Mall. There were lots of tourists traveling in groups that you have to wait for quite some time to get a ride.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-May-2016 on Hotels
4out of 5
Recommended
for Families
by A verified traveller from texas

Boracay Off The Beaten Path

Posted 09-Apr-2016
Pros: Location and the buffet breakfast and the shuttle service.
Cons: Let the guest know that pool is not functional, and if you are offering a substitute pool, offer a better one than what you have , not an inferior one
Location: Shuttle service of the hotel brought guests to station 1 and 2 for free.
I rec=served this hotel because of its location, away from the "Vegas like strip" along station 1 and 2. This was more family friendly and peaceful location versus the busy and chaotic side of Boracay.The staff were always courteous. The buffet breakfast was up to par with hotels in the states with an added bonus of Filipino entrées. Yes! Also, even though they did not let us know that the pool was not functional during our stay, they offered for us to go to the near by hotel and use their pool. The only negative experience we had was that the hotel representative made us believe that the fee of the van we were using for the island tour would be of the same price whether we had them call the van from outside sources vs. if we got the van ourselves from outside the hotel. BEWARE. The loft unit was really nice for 4 people. It gave the people some privacy versus having a simple open hotel room for 4 people.