Although the room was spacious it had bed bugs. The food selection selection during breakfast was so so. Its hard to get a table for breakfast as it had so many guests. Fortunately the staff were always nice enough to help us get a table. Though there was a shuttle provided going to beach the guests particularly the Chinese didn't line up. They would just push their way without regard for other guests. Quite rude for tourists.
Comment from Hotel Management
11-Nov-2017 by Kristal Manalang, Hotel Management
Thank you very much for staying with us and for sharing your recent experience. With much regret we come to learn of your disappointment.
However, bed bugs are not a usual issue as we aimed to have high quality of service. Should we learned about your concern earlier, we could have verified and acted on it, but rest assured your comments will be taken constructively for improvements.
Your feedback with regards to our restaurant and Chinese guest are well noted of and will be thoroughly reviewed for appropriate actions.
Should there be anything we can be of your assistance, please do not hesitate to let us know.
Looking forward to welcoming you back.
Front Office Manager