Don't bother booking here unless you are in a grp
Booked 3 rooms. Check in was very slow for all three (three different times). Resort caters to big (Southeast Asian) tour groups. For the first room, the front desk girl asked what my relationship was to my mother in law & what our nationalities were (I am Filipino, she is Chinese) and basically questioned why we were together. Was very odd. It is too bad their service wasn't better, I probably would not stay here again. There are many other options on the island...try the Hennan Regency instead.
Comment from Hotel Management
01-Feb-2017 by Queennie, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and your feedback are very important to us to further improve our services. Rest assured that your concerns on our check in procedure will be well taken care of. Have a good day.