Ratings based on 307 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Super Nice Resort

Posted 04-Apr-2018
Staff are super friendly, breakfast is super delicious, the room is spacious. Awesome stay :)
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice Hotel that Could've been Better

Posted 14-Mar-2018
Pros: The view of Boracay
Cons: add a menu at every room, get more vans with AC, upgrade the pool, add some special touches like slippers or bathrobe at the rooms.
Location: There is Puka Beach, DMall... Boracay is fairly small.
Great location for families. There is a great view of Boracay from the pool. The room is spacious and clean but could have been better. Maybe add some indoor slippers or some special touches to it. There is no menu at the room so if you want room service, you have to call them to send you a menu. A lot of time wasted. They have a van service to the DMALL and to the beach. However, do not expect the van to come at the right time. Sometimes, it is early, sometimes it is late especially from the beach. The van also does not have AC. A LOT of the visitors that are staying there are rude and selfish so keep that in mind when you are staying there. You are greatly outnumbered. The breakfast was ehh
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Would stay again

Posted 27-Jan-2018
The staff at Alta Vista were absolutely lovely. The hotel grounds were immaculate but the rooms need a small upgrade as they were comfortable but dated. The free shuttle to station 2 and Puka Beach meant you didnt feel like you missed out on anything by not staying on the beach. Breakfast was interesting, Alta Vista definitely caters to their Asian clientele and being Australian, we struggled to find appealing food. My daughter ate steamed rice every morning and i ate scrambled eggs without toast as they only had these tiny sweet bread rolls. All in all it was a fabulous hotel that we felt safe and comfortable.
1 out of 5
by A verified traveller from sk

Bad management

Posted 06-Jan-2018
Pros: Pool
Cons: Everything.
Location: Very quiet nothing close by
The bedding and towels are grey they are so old. The shower head was broken. We were charged for a small stain on the sheets. Would not recommend this hotel to anyone. They even check the cutlery before you check out to make sure you haven’t stolen anything.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Nice private resort with complimentary services.

Posted 23-Dec-2017 on Wotif
I loved the privacy of its location, complimentary shuttle service that takes you through to almost anywhere on the island saving you money. Exclusive private access to Puka Beach where a lot of island hoppers end up going to.
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Awesome value-for-money hotel.

Posted 13-Dec-2017
This is a wonderful value-for-money hotel. 5 star feels at 3 star prices. It is about a 15-20min ride from the main beach (Station 1) but they offer a convenient shuttle service. What I like about the shuttle service is that they add additional vans if needed. This is the perfect place if you want to unwind and relax. It has a view of the ocean and mountain.! This hotel has a private area on Puka Beach. Very serene and away from the public beach of Puka. The hotel’s amenities are top-notch. The infinity pool is marvelous and the water is perfect (not too much chlorine) The breakfast buffet is decent. Better than what I expected for the price. Simple choices but flavorful. The BEST part of this hotel is the amazing STAFF. Everyone was extra courteous and helpful. From the front desk to the concierge to the drivers and attendants. Everyone always greeted you with a smile. Check in and check out was a breeze. They allowed for early check in but not for late check out. Something to note is that 95% of the guests here are either Chinese or Korean but I noticed that the staff always take extra effort when dealing w Filipino guests. I definitely recommend this place. The main beach of Boracay (Station 1-3) is already overrun with tourists. It is chaotic. This hotel is perfect m.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Nice hotel with an excellent view.

Posted 26-Nov-2017
Pros: scenic view. infinity pool. private area in Puka beach. staff are courteous.
Cons: maintenance of the rooms. Have the slippers and bathrobes readily available in the room.
Though its clean and spacious, you can see the sign of aging from the rooms. But the breath taking views compensates all its shortcomings. No room slippers and bathrobes available in the room. But i think you can request it but i just didn't bother as it should be readily available in the room. The breakfast buffet is "acceptable" on some days, and "just ok" on some. But you better be early in the breakfast as the hotel is full of Chinese tourists and they will finish everything up in just a blink of an eye. The pool was just awesome. I dont mind it being a bit far from Station 1-3 of Boracay as the hotel offers complimentary shuttle to and from D'mall where they have a proper waiting area / lounge. and also a shuttle service to Puka beach where Alta Vista have their own private area for their guests.
4 out of 5
by Guia

This traveller left a rating score only Posted 01-Nov-2017 on Hotels
3 out of 5
by A verified traveller from manila, philippines

A Hotel A Bit Far From the Beach

Posted 31-Oct-2017
Although the room was spacious it had bed bugs. The food selection selection during breakfast was so so. Its hard to get a table for breakfast as it had so many guests. Fortunately the staff were always nice enough to help us get a table. Though there was a shuttle provided going to beach the guests particularly the Chinese didn't line up. They would just push their way without regard for other guests. Quite rude for tourists.
Comment from Hotel Management
11-Nov-2017 by Kristal Manalang, Hotel Management
Dear Allen, Thank you very much for staying with us and for sharing your recent experience. With much regret we come to learn of your disappointment. However, bed bugs are not a usual issue as we aimed to have high quality of service. Should we learned about your concern earlier, we could have verified and acted on it, but rest assured your comments will be taken constructively for improvements. Your feedback with regards to our restaurant and Chinese guest are well noted of and will be thoroughly reviewed for appropriate actions. Should there be anything we can be of your assistance, please do not hesitate to let us know. Looking forward to welcoming you back. Best regards, Kristal Manalang Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from daegu, southkorea

nice view

Posted 26-Oct-2017
gusts were almost chinese . except a few philipinos, two koreans/ my friend and me hotel staffs were so so room was so nice for its price there was a shutter bus run by this hotel bound for puca shell beach. convenient.
Comment from Hotel Management
26-Nov-2017 by Kristal Manalang, Hotel Management
Dear Maya, Warmest greetings from Alta Vista de Boracay! Thank you for staying with us and for taking the time to write the good review. We are glad to learn that our hotel room and facilities have met your expectations. Rest assured that we will do our best to ensure our standards not only to our rooms and facilities but also with our staff. We look forward to welcoming you back in the near future. Best regards, Kristal Manalang Front Office Manager