Title: Capital O La Joya Del Lago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=99904985&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Capital O La Joya Del Lago Travelers find both tranquility and recreation at this lakeside retreat with two refreshing pools for enjoying sunny days outdoors ## Photo gallery for Capital O La Joya Del Lago ![Bar (on property) - Capital O La Joya Del Lago (Chapala)](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/b292b319.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Capital O La Joya Del Lago (Chapala)](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/fa171d51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Capital O La Joya Del Lago (Chapala)](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/22be37c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Capital O La Joya Del Lago (Chapala)](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/3d45af51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Capital O La Joya Del Lago (Chapala)](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/b349fd7b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Capital O La Joya Del Lago offers a peaceful lakeshore getaway with a garden, playground, two outdoor pools, luggage storage, and free self-parking. ## Reviews 7.2 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - 24/7 front desk £51 includes taxes & fees 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99904985&PinnedHotelID=99904985&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/9c78adcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 7 reviews ### Highlights Separate dining area Separate sitting area Kitchenette Fridge Smart TV Fan Private bathroom Microwave - 144 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Apartment, 1 Bedroom ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/48e065f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Kitchenette Fridge Smart TV Separate bedroom Fan Private bathroom - 247 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/11fe470d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Kitchenette Fridge Smart TV Separate bedroom Fan Private bathroom - 247 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 1 King Bed ### View all photos for Standard Room (Two beds) ![Standard Room (Two beds) | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/w2554h1920x164y0-3863c5ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Two beds) 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Kitchenette Fridge Smart TV Fan Private bathroom Microwave - 144 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Villa, 2 Bedrooms ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99910000/99905000/99904985/2a65e053.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Kitchenette Fridge Smart TV 2 bedrooms Fan Private bathroom - 247 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAjijic-Hotels-Hotel-La-Joya-Del-Lago.h99904985.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAjijic-Hotels-Hotel-La-Joya-Del-Lago.h99904985.Hotel-Information) ## About the area Chapala is home to Capital O La Joya Del Lago. Monte Coxala Spa and Chula Vista Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Chapala and San Juan Cosala Boardwalk. [Visit our Ajijic travel guide](https://www.expedia.co.uk/Ajijic.dx10334) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.29793%2C-103.27535&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x01vKjDmNXZXoneGhthUCPO3bPc=) Río Zula, Río Zula, Ajijic, Chapala, Jalisco, 45920 ### What's nearby - Ajijic Malecón \- 10 min walk \- 0.6 miles - Lake Chapala \- 4 min drive \- 3.6 miles - Church of Ajijic \- 8 min drive \- 1.2 miles - Monte Coxala Spa \- 25 min drive \- 4.3 miles - Expo Guadalajara \- 60 min drive \- 45.6 miles ### Getting around - Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 46 min drive ### Restaurants - ‪Mario's Restaurante 2 - ‬17 min walk - ‪Brew House By Corazón de Malta - ‬6 min walk - ‪Mariscos Don Petter - ‬10 min walk - ‪Smoke House - ‬9 min walk - ‪Hacienda del Lago Boutique Hotel & Restaurant - ‬14 min walk ## About this property ### Capital O La Joya Del Lago Hotel near Lake Chapala A terrace, a garden and a playground are just a few of the amenities provided at Capital O La Joya Del Lago. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests. You'll also enjoy perks such as: - 2 outdoor pools - Free self-parking - A 24-hour front desk, smoke-free property and luggage storage - Outdoor furniture Room features All guest rooms at Capital O La Joya Del Lago feature perks, such as separate sitting areas and separate dining areas, in addition to amenities, such as free WiFi and minibars. More conveniences in all rooms include: - Bathrooms with baths and shampoo - 32-inch Smart TVs with Netflix, streaming services and digital channels - Separate sitting areas, separate dining areas and kitchenettes ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/105000000/104150000/104146500/104146469/f33c9ba9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Yollotzin Ajijic Centro - Breakfast included - Free Wi-Fi - Restaurant - Bar 9.2 Wonderful 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=104146469&PinnedHotelID=104146469&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89940000/89931800/89931773/be02338d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Rivera de Moras Tuxcueca - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 55 reviews £98 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=89931773&PinnedHotelID=89931773&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/105000000/104470000/104462400/104462383/40607345.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real San Pedro. Hotel Boutique Jocotepec - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 22 reviews £97 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=104462383&PinnedHotelID=104462383&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/57000000/56050000/56040200/56040109/fc872ebd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda La Moreda Hotel Spa Tlajomulco de Zúñiga - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=56040109&PinnedHotelID=56040109&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/111000000/110980000/110979400/110979322/0adb21e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taanah Hotel & Glamping Zapotlanejo - Spa - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 17 reviews £64 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=110979322&PinnedHotelID=110979322&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/25000000/24050000/24043000/24042992/1715a405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The room it self accessed by a complety private entrance , new matress Ajijic Centro - Free Wi-Fi - Microwave 9.2 Wonderful 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=24042992&PinnedHotelID=24042992&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92030000/92027600/92027596/ba53ddb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nido Ecoluxury Treehouse - Casa de Arbol Tuxcueca - Pool - Breakfast included - Spa - Parking included 8.0 Very good 2 reviews £174 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=92027596&PinnedHotelID=92027596&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/111000000/110880000/110877400/110877334/5a65ba30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajijic Centro with lake view rooftop terrace, AC and walkable Ajijic - Kitchen - Washing machine - Dryer - Air-conditioning 9.0 Wonderful 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=110877334&PinnedHotelID=110877334&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/115000000/114870000/114866700/114866653/3dfdb379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANANA Rancho San Rafael Master Bedroom Ajijic - Pool - Parking included - Free Wi-Fi - Spa [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=114866653&PinnedHotelID=114866653&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/122000000/121820000/121817300/121817285/d71e981a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosalá Grand San Juan Cosalá - Pool - Breakfast included - Spa - Kids’ pool £162 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=121817285&PinnedHotelID=121817285&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site - Limited on-site self parking ### Food and drink - A restaurant ### Things to do - 2 outdoor pools - Playground ### Family friendly - 2 outdoor pools - In-room kitchenette - In-room microwave - In-room refrigerator - Playground - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Front entrance ramp - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Minibar - Refrigerator - Separate dining area ### More - Fan - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 350 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as OYO La Joya del Lago Hotel La Joya del Lago Capital O Joya Lago Chapala Capital O La Joya Del Lago Hotel Capital O La Joya Del Lago Chapala Capital O La Joya Del Lago Hotel Chapala ## Frequently asked questions ### Does Capital O La Joya Del Lago have a pool? ### How much does it cost to stay at Capital O La Joya Del Lago? ### Is Capital O La Joya Del Lago pet-friendly? ### How much is parking at Capital O La Joya Del Lago? ### What time is check-in at Capital O La Joya Del Lago? ### What time is check-out at Capital O La Joya Del Lago? ### Where is Capital O La Joya Del Lago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Capital O La Joya Del Lago Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.0 Amenities ### 7.4 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 31 8 - Good 22 6 - Okay 23 4 - Poor 10 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Ramon 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds with awesome views. Nice restaurant on site ##### Ramon Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Frank 7 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities No hot water Super noisy No blankets ##### Frank Stayed 1 night in Dec 2025 ### 6/10 Okay #### redvers 9 Oct 2025 This is not a full service hotel, so if you are expecting fresh daily change of linens, etc., this would not be your best choice. ##### redvers Stayed 7 nights in Oct 2025 ### 8/10 Good #### Donna 18 Aug 2025 Disliked: Staff & service #### Beautiful grounds I loved the setting at the Capital O. We had a 2 bedroom suite, pet friendly room and it was wonderful! I did buy my own broom to clean as no one offered to do that. The restaurant across the garden was excellent and the area convenient to everything Ajijic.. ##### Donna Stayed 9 nights in Jul 2025 ### 6/10 Okay #### Tom 21 Jan 2025 Liked: Staff & service, property conditions & facilities Nice pool and restaurant on site ##### Tom Stayed 9 nights in Nov 2024 ### 8/10 Good #### Omar 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities \* ##### Omar Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rogelio 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place easy to find ckose to restaurants ##### Rogelio Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Karen 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay at the hotel. The staff and people go above and beyond. ##### Karen Stayed 1 night in Jan 2025 ### 6/10 Okay #### Stephen 2 Jun 2025 Liked: Amenities It is a 3 star standard ##### Stephen Stayed 2 nights in Mar 2025 ### 6/10 Okay #### María 6 Mar 2025 Liked: Property conditions & facilities, room comfort #### Nice hotel The place is nice , but need more attention on the cleaning , because is in town it is to much dust . ##### María Stayed 1 night in Mar 2025 ### 8/10 Good #### jesus 23 Apr 2025 Liked: Cleanliness, amenities It's nice place but need some mines ##### jesus Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### John 26 May 2025 Did I leave my drivers license there? ##### John Stayed 1 night in May 2025 ### 8/10 Good #### ZIYI 23 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value. ##### ZIYI Stayed 3 nights in Nov 2024 ### 8/10 Good #### Stephanie 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gardens are beautiful and the restaurant is very good. Swimming pool is large, although missing many tiles. ##### Stephanie Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Alisia 30 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities I like the property because it has a serene feel to it and it's quiet the property is older it definitely needs upgrades from new screens to shades the beds are old and firm the bedding smells old as well the best thing about the property was the night guard Mr Zacharias he went above and beyond to assist me when the internet went down the two ladies that were in receptionist did not even make an attempt to correct the situation neither did the manager he was nowhere to be found the two nights I was there and on the third day I left he still didn't reach out I reached out to him because the internet was down. I'm only giving the place a three star because of the friendly gentleman. ##### Alisia Stayed 2 nights in May 2025 ### 2/10 Terrible #### Alicia 16 Dec 2024 😂 ##### Alicia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Joshua 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little gem, slightly off the beaten path Way better than expected. Some of the reviews mentioned the upkeep and I actually thought it was in pretty good shape. It had character and beautiful architecture, and the pool was also very nice. The room wasn't ready when we arrived at 17:30 but they were able to rectify that within about 15 minutes. ##### Joshua Stayed 1 night in Oct 2024 ### 8/10 Good #### javier 8 Nov 2024 Liked: Cleanliness, property conditions & facilities I like the place overall wat I didn't like they should have new soaps and new shampoos at all times ##### javier Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Patricio 11 Nov 2024 Disliked: Cleanliness Bathroom and shower were dirty. ##### Patricio Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Robert 9 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities We rented two rooms (mini suites) ,one for our guests a couple that was visiting us from another country and one for us. Walking into the lobby should have been our first clue. No one at the desk, the lady that was supposed to check us in was sitting on one of the worn out couches with her baby and a young daughter, talking on the phone. She had a friend attempt to check us in while she finished her phone conversation.When her friend was not able to do so, she finally got off the phone. Our suite was clean, but in poor condition. No bath mats, a torn in half bath towel for the one hand towel in the room, no washcloths but we did have 2 rag like bath towels. Many of the lights did not work. Our guests suite was bug and spider webb infested. It appeared not to have been used for quite some time. Roaches crawling all over the place. No hot water for either of us.Our guests stayed in the room the first night, and told us about it the next morning. I insisted they tell the front desk and ask to be moved. The second room they took them too was also unacceptable. The third room was much better. It appears this hotel is understaffed and under maintained. The pool was disgusting, I was glad we were not planning on swiming. The suites are hit and miss with how the ammentities are supplied ...bit's and pieces of dishes in the cupboards... one coffee mug for two people. Not that we would have even attempted to make coffee in the dirty looking coffee pot. My advise: DON'T STAY HERE. ![pool in need of maintenance](https://a.travel-assets.com/ugc/hotel-reviews/f5c2c1a0-9bba-4929-af00-62b329dc4d8f-1762695308616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Peter 31 Aug 2024 Liked: Cleanliness, amenities Disliked: Property conditions & facilities The property location and D’Shanti restaurant was beautiful. The building and especially the pool needs repairs and maintenance. The pool was cloudy with hundreds of tiles missing. The building has deferred maintenance. With a bit of attention this is a beautiful property. ##### Peter Stayed 2 nights in Aug 2024 ### 4/10 Poor #### GUSTAVO 20 Oct 2024 Disliked: Staff & service Normal ##### GUSTAVO Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Pedro 3 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Never received toilet paper or any kind of room service ##### Pedro Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Samuel 16 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities You get what you pay for. If you’re just looking for a cheap place to sleep then I recommend the property. But I found a bar soap and a used bottle of shampoo in the shower from the previous guests. Also there was no A .C. Or hot water in the shower. Also the mosquitos were bad, we got bit all night. They were coming in through the restroom vent. ##### Samuel Stayed 1 night in Sep 2024 ### 6/10 Okay #### Cheryl 17 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A lot of reviews talked about a sewage smell. Well, I had that room. They were very good about getting rid of the smell that day, and it did not come back. I was there for 6 days and 5 nights. They never came to clean the room, even when I asked on the third day. I never received clean towels when I asked for them, also, on the third day. I ended up washing them myself in the free laundry room in the basement. Other than that, the staff were helpful despite the language barrier. Having a night watchman there was comforting, and he was very helpful. The other guests were friendly, and I got invited to their "Happy Hour" on the gazebo. I would probably go back because of the price, but knowing now that I will be treated as a tenant and not a guest. ##### Cheryl Stayed 5 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Killarney Plaza Hotel and Spa](https://www.expedia.co.uk/Killarney-Hotels-Killarney-Plaza-Hotel-And-Spa.h912530.Hotel-Information) > > [Ponient Vila Centric by PortAventura World](https://www.expedia.co.uk/Vila-Seca-Hotels-Hotel-Vila-Centric.h1214631.Hotel-Information) > > [The Royal Corin Thermal Water Spa & Resort - Adults Only](https://www.expedia.co.uk/La-Fortuna-Hotels-The-Royal-Corin-Thermal-Water-Spa-Resort.h2486262.Hotel-Information) > > [Brooks Hotel](https://www.expedia.co.uk/Dublin-Hotels-Brooks-Hotel.h83443.Hotel-Information) > > [Hotels near Nigeria Embassy](https://www.expedia.co.uk/Nigeria-Embassy-Hotels.0-l553248635472600589-0.Travel-Guide-Filter-Hotels) > > [Hook House Hotel](https://www.expedia.co.uk/Hook-Hotels-Hook-House-Hotel.h17066529.Hotel-Information) > > [5 Star Hotels in Stonehaven](https://www.expedia.co.uk/5Star-Stonehaven-Hotels.s50-0-d182823.Travel-Guide-Filter-Hotels) > > [Hotels in Hungary](https://www.expedia.co.uk/Destinations-In-Hungary.d78.Hotel-Destinations) > > [Villa Lala Boutique Hotel Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Villa-Lala-Hotel-Boutique-Adults-Only.h10211572.Hotel-Information) > > [Hotels in Sherman Oaks](https://www.expedia.co.uk/Sherman-Oaks-Hotels.d9800.Travel-Guide-Hotels) > > [The Old Pheasant Hotel](https://www.expedia.co.uk/Oakham-Hotels-The-Old-Pheasant-Hotel.h1381881.Hotel-Information) > > [ibis Reading Centre](https://www.expedia.co.uk/Reading-Hotels-Ibis-Reading-Centre.h1503883.Hotel-Information) > > [The St. Regis Rome](https://www.expedia.co.uk/Rome-Hotels-The-St-Regis-Rome.h23489.Hotel-Information) > > [Hyatt Centric Victoria Harbour Hong Kong](https://www.expedia.co.uk/Hong-Kong-Hotels-Hyatt-Centric-Victoria-Harbour-Hong-Kong.h21318769.Hotel-Information) > > [Hotels in Rwanda](https://www.expedia.co.uk/Destinations-In-Rwanda.d154.Hotel-Destinations) > > [Great North Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Great-North-Hotel.h38282843.Hotel-Information) > > [Hotels in Comber](https://www.expedia.co.uk/Comber-Hotels.d6085169.Travel-Guide-Hotels) ### Flights > [Flights from Entebbe (EBB) to Kempton Park (JNB)](https://www.expedia.co.uk/lp/flights/ebb/jnb/entebbe-to-johannesburg) > > [Flights from Tashkent (TAS) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/tas/lhr/tashkent-to-london) > > [Flights from Mumbai (BOM) to Thiruvananthapuram (TRV)](https://www.expedia.co.uk/lp/flights/bom/trv/mumbai-to-thiruvananthapuram) ### Activities ### Packages > [Reis Magos Beach](https://www.expedia.co.uk/Reis-Magos-Beach-Madeira-Island.d6156405.Attraction) ### General > [Visit Roppongi](https://www.expedia.co.uk/Tokyo-Roppongi.dx6048243) ---