Consider a stay at Enorme Santanna Island and take advantage of a beach bar, a poolside bar and a terrace. For some rest and relaxation, visit the steam room, and indulge in a massage or a body treatment. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; Enorme Santanna Island also has a coffee shop/cafe, a garden and a library. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Popular amenities
Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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Located in Agios Nikolaos, Enorme Santanna Island is near the beach. Star Beach Water Park is a popular attraction and the area's natural beauty can be seen at Malia Beach and Stalis Beach. Sissi Mini Golf and Aquaworld Aquarium are also worth visiting. Discover the area's water adventures with snorkelling, windsurfing and fishing nearby, or enjoy the great outdoors with horse riding. Visit our Agios Nikolaos travel guide
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00
What's nearby
Heraklion Port
40 min drive - 31.8 miles
Sissi Mini Golf
5 min walk - 0.3 miles
Boufos
5 min walk - 0.3 miles
Avlaki
7 min walk - 0.4 miles
Palm Bay Beach
9 min walk - 0.5 miles
Getting around
Heraklion (HER-Nikos Kazantzakis)
36 min drive
Restaurants
Ταβέρνα Σοφιάδης
5 min drive
Taverna Kalyva
7 min drive
Violet Cafe
7 min drive
Potamos Beach Restaurant
7 min drive
Imperial Lounge
11 min drive
About this property
Enorme Santanna Island
Luxury hotel
Consider a stay at Enorme Santanna Island and take advantage of a beach bar, a poolside bar and a terrace. For some rest and relaxation, visit the steam room, and indulge in a massage or a body treatment. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; Enorme Santanna Island also has a coffee shop/cafe, a garden and a library. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), beach umbrellas and a TV in reception
Luggage storage, coffee/tea in reception and tour/ticket information
Room features
All 286 rooms boast comforts, such as premium bedding and furnished balconies, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Heating and ceiling fans
Hypo-allergenic bedding and memory foam beds
Bathrooms with rainfall showers and eco-friendly toiletries
42-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping
All-inclusive details
All-inclusive room rates at Enorme Santanna Island are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited on-site self parking
Food and drink
2 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
“Brunch & Co’’
“Trattoria Bella’’
“Umika’’ Asian Fusion
“Veggera’’ Cretan Cuisine
Sunset Buffet Restaurant
Things to do
Fitness classes
Gym
Library
Seasonal outdoor pool
Steam room
TV in common areas
Yoga classes
Family friendly
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Beach loungers
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Terrace
Spa
Body treatments
Deep-tissue massages
Accessibility
No lift
Tile flooring in room
More
2 floors
Built in 2024
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Limited room service
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1303564
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 April to 31 October
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Enorme Santanna Island have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM to 8:00 PM.
Is Enorme Santanna Island pet-friendly?
No, pets are not allowed at this property.
How much is parking at Enorme Santanna Island?
Self-parking is free at this property.
What time is check-in at Enorme Santanna Island?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Enorme Santanna Island?
Checkout is at 11:00 AM.
Does Enorme Santanna Island provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 79 per vehicle applies.
Are there all-inclusive benefits at Enorme Santanna Island?
Some rate plans available at this hotel are all-inclusive.
Where is Enorme Santanna Island located?
Situated near the beach, this luxury hotel is within a 10-minute walk of Sissi Mini Golf and Boufos. Avlaki and Palm Bay Beach are also within 15 minutes.
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Reviews
Enorme Santanna Island Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay at the hotel was excellent overall. The location was perfect, and everything else met or even exceeded our expectations. The staff was friendly, the atmosphere was great, and we really enjoyed our time there.
As minor points for improvement, some of the food at the buffet was occasionally a bit cold, and the water pressure in the showers was somewhat weak. However, these were only small issues and did not significantly affect our overall experience.
All in all, we had a wonderful stay and would definitely recommend this hotel.
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
⭐⭐⭐⭐ 4/5
We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience.
Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset views in the evenings. There are three main pools plus additional private pools for selected rooms, which is a great touch.
The food overall was excellent. The buffet had a really good selection and the à la carte restaurants were mostly fantastic. The Greek restaurant was excellent and the Asian restaurant was exceptional — easily the highlight of the dining experience.
Unfortunately, the Italian à la carte restaurant was a big disappointment. The food was genuinely poor and tasted like frozen food that had simply been reheated, which felt out of place compared to the quality elsewhere.
There were also a couple of service issues. One day housekeeping completely missed our room, so I called reception twice to request fresh towels and for the bed to be made. They did eventually make the bed, but then forgot the towels. Not a huge issue, but something that shouldn’t really happen at this level of hotel.
The room amenities were also a little underwhelming. There’s no minibar as such
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Samantha
Stayed 5 nights in May 2025
Verified
4/10 Poor
Stephanie
30 Sept 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people.
I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!
Wir möchten uns ganz herzlich bei Mohammed, Marie und Dimitri bedanken!
Sie waren während unseres gesamten Aufenthalts unglaublich aufmerksam, hilfsbereit und immer freundlich. Man hat sofort gemerkt, dass sie ihren Job mit viel Herz und guter Laune machen.
Besonders schön war ihre offene und lustige Art – man hat sich direkt willkommen und wohlgefühlt. Egal bei welcher Frage oder Bitte, sie waren immer zur Stelle und haben alles mit einem Lächeln erledigt.
So ein tolles Personal findet man wirklich selten. Vielen Dank für den großartigen Service und die positive Atmosphäre – wir kommen sehr gerne wieder! ⭐⭐⭐⭐⭐
We would like to sincerely thank Mohammed, Marie, and Dimitri!
They were incredibly attentive, helpful, and friendly throughout our entire stay. You could immediately tell that they do their job with heart and a great attitude.
What made the experience even more special was their open and funny personality — they made us feel welcome and comfortable right away. No matter what question or request we had, they were always there with a smile and ready to help.
It’s rare to find such amazing staff. Thank you for the outstanding service and the wonderful atmosphere — we would love to come back again! ⭐⭐⭐⭐⭐
Sehr saubere Zimmer. Essen sehr lecker. Leider kein eigener Strand und Doppelzimmer mit Swim up Pool lohnt sich nicht weil der Pool nur ca. 8 m lang und 2 m breit ist und für 4 Doppelzimmer zur Verfügung steht.
Sabine
Stayed 7 nights in Oct 2025
Verified
4/10 Poor
Suzen
17 Oct 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Personal sollte mehr lächeln unten im essen Bereich !
Alle Kunden sollten gleich behandelt werden !
Personal beim Essen viel zu langsam !
Nach Anmerkung auf unser dreckiges Zimmer wurde nichts sauber gemacht außer das die Ameisen weggemacht wurden. Die Haare die davor im Zimmer waren wurde in diesen 5 Tagen nicht weggemacht
Wellness war dunkel und muffelig…
Die sehr teure Massage war nicht professionell und wohltuend. Das ist die Meinung von vier Personen mit regelmässiger Massage Erfahrung.
Sehr schönes Hotel mit toller Anlage
Die Anlage ist wirklich schön, mit mehreren Pools und gepflegtem Ambiente. Unser Swim-Up-Zimmer (geteilter Pool) mit Meerblick war super, ab ca. 14/15 Uhr hat man dann Sonne auf den Liegen.
Das Essen war insgesamt sehr lecker: Frühstück mit großer Auswahl, abends wöchentlich wechselndes Buffet (wir hatten Halbpension). Zusätzlich kann man einmal pro Aufenthalt in jedes À-la-carte-Restaurant – hier lohnt es sich, gleich bei Ankunft zu reservieren. Bella Trattoria (Italiener) und Umika (Asiate) haben uns sehr gut gefallen, beim Veggera Cretan (Grieche) entsprach das Angebot leider nicht so ganz unseren Erwartungen, wenn wir an griechisches Essen denken.
Das Personal war durchweg super freundlich und aufmerksam – von der Reinigungskraft bis zum Service im Restaurant und an der Rezeption.
Insgesamt hatten wir schöne 9 Tage.
Rund um das Hotel gibt es einige Restaurants und Läden zum Bummeln, Sissi selbst ist aber eher klein. Ein Mietwagen lohnt sich, wenn man mehr von der Insel und Umgebung sehen möchte.
Einziger Minuspunkt: Es gibt keinen hoteleigenen Strand, und der nächste Strand ist klein und steinig (2 Liegen + Schirm ca. 10 €, Essen und Getränke sollte man besser mitbringen).
Wir waren sehr zufrieden mit dem Hotel. Rund um war alles sehr schön. Leider war das Personal, besonders das Reinigungspersonal oft sehr unfreundlich. Das hat den Gesamteindruck leider etwas schlechter gemacht. Schade eigentlich, da das Essen, die Getränke und das gesamte Ambiente auf einem sehr hohen Niveau waren.
Très bel hôtel, récent, assez calme, comme un petit village, on ne sent pas la foule comme un hôtel classique, plusieurs piscines, personnel très gentils, buffet varié,
Chambre agréable, mais armoire pas optimisée,
Il n’y a pas d’animation le soir, manque de jolie plage.
Sinon c’était parfait.
Das Essen hat gut geschmeckt, jedoch hätte die Essensauswahl vielfältiger und abwechslungsreicher sein können, zudem war das Essen teilweise leider kalt. Die Einrichtung im Zimmer ist hervorragend und die Betten sind sehr bequem, lediglich zwei separate Bettdecken hätte ich mir gewünscht.
Avec ce standing, un kit de beauté serait apprécié. Rangements trop exigus, chambre trop petite à 3 avec les valises qui vont avec
À part cela, très bel hôtel, mais peu familial et trop jet set
Wir waren 10 Tage in diesem wunderschönen Hotel und haben die Zeit sehr genossen. Die Anlage ist ruhig, sauber und perfekt für Paare, die Erholung suchen. Das Personal war freundlich, die Atmosphäre angenehm – ideal zum Abschalten. Einziger Kritikpunkt: Die Auswahl beim Essen war recht einseitig, mit einem sehr hohen Anteil an Schweinefleisch. Für Gäste, die aus religiösen oder persönlichen Gründen darauf verzichten, wäre mehr Vielfalt wünschenswert. Ansonsten absolut empfehlenswert!
So ein schönes Hotel, kann es zu 100 % weiter empfehlen!
Assma
Stayed 4 nights in Jun 2025
Verified
6/10 Okay
Thomas
8 Jan 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
WLAN Verfügbarkeit und Geschwindigkeit
sehr gutes Buffet morgens und abends
Tee, Kaffeemaschine und -Kapseln im Zimmer
Klimaanlage plus großer Deckenventilator im Zimmer
Pool vor der Terassentür des Zimmers sehr entspannt abends
gratis Wasserflasche jeden Tag
-/- nur mit Mietwagen sinnvoll
-/- kein zugehöriger Strand, zu dem man gerne gehen will
-/- große Unterschiede bei der Lage und Lautstärke der Zimmer
- für LGTBQIA aus meiner Sicht nicht empfehlenswert: am Empfang wurden wir (2 Männer) spürbar weniger herzlich begrüßt und verabschiedet, als die (Frau Mann) Paare vor bzw. nach uns
- Pooltechnik (?) rauschte in unserem Zimmer durchgehend sehr laut nachts, nur mit Ohr-o-pax war schlafen möglich