Hotel Puerto de las Nieves

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Luxury
4.0 star property
9.0

Wonderful

Upscale hotel by the ocean

Consider a stay at Hotel Puerto de las Nieves and take advantage of a free breakfast buffet, an arcade/games room and a library. Treat yourself to spa services, such as a massage, a facial or a body treatment. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.

Popular amenities

  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

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Room

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

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Room

Double with extra bed

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4
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About the area

Located in Agaete, Hotel Puerto de las Nieves is in the city centre and near the beach. Antonio Padron House Museum and Tomas Morales House Museum are cultural highlights, and some of the area's activities can be experienced at Agaete Ferry Dock and Bentayga Winery. Centro Cultural de la Villa de Agaete and Agaete Botanical Gardens are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Agaete travel guide
Map
Alcalde Jose de Armas S/N, Agaete, 35480

What's nearby

  • A rocky beach with waves crashing against a breakwater.
    Las Palmas Beaches
    2 min walk - 0.1 miles
  • Agaete Natural Pools
    7 min walk - 0.4 miles
  • Playa La Caleta
    15 min walk - 0.8 miles
  • Agaete Botanical Gardens
    17 min walk - 0.9 miles
  • Agaete Valley
    19 min walk - 1.0 mile

Getting around

  • Las Palmas (LPA-Gran Canaria)
    50 min drive

Restaurants

  • Hondo Cafe
    9 min walk
  • RAGÙ
    2 min walk
  • Tasca Los Berrazales
    15 min walk
  • La Diosa Del Mar
    3 min walk
  • Restaurante La Cueva
    16 min drive

About this property

Hotel Puerto de las Nieves

  • Upscale hotel by the ocean
  • Consider a stay at Hotel Puerto de las Nieves and take advantage of a free breakfast buffet, an arcade/games room and a library. Treat yourself to spa services, such as a massage, a facial or a body treatment. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • A 24-hour front desk, a front desk safe and wedding services
    • A lift, a banquet hall and concierge services
  • Room features
  • All guest rooms at Hotel Puerto de las Nieves offer perks, such as air conditioning, in addition to amenities, such as safes and free newspapers.
  • Extra amenities include:
    • Showers, bidets and free toiletries
    • Free infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • Lift

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day.
Free cots are available on request at the property

Payment types at the property

  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self-parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Puerto de las Nieves have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Hotel Puerto de las Nieves pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto de las Nieves?

Self-parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hotel Puerto de las Nieves?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Puerto de las Nieves?

Checkout is at noon.

Does Hotel Puerto de las Nieves provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Puerto de las Nieves located?

Located in the heart of Agaete, this hotel is within a 5-minute walk of Las Palmas Beaches and Agaete Ferry Dock. Agaete Natural Pools and Dedo de Dios Seastack are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerto de las Nieves Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 114 out of 206 reviews
Rating 8 - Good. 73 out of 206 reviews
Rating 6 - Okay. 17 out of 206 reviews
Rating 4 - Poor. 2 out of 206 reviews
Rating 2 - Terrible. 0 out of 206 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour dans cet hôtel. Tout s'est très bien déroulé du début à la fin. Le personnel est particulièrement accueillant, professionnel et toujours disponible pour répondre à nos besoins. La chambre était confortable et les prestations étaient à la hauteur de nos attentes. Nous recommandons cet établissement sans hésitation et y reviendrons avec plaisir.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel mit schönem Spa und grossen Zimmern. Tolles Frühstück und sehr gutes Preis-Leistungsverhältnis. Das Personal ist sehr freundlich.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El desayuno estuvo bien. Es un hotel pequeño y tiene un spa individual/pareja. También tiene servicio de masajista con coste extra.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy stay in a classic style of hotel. Very short walk to Port town amenities (hint: walk south from hotel, not to the ocean). Extensive breakfast offerings. Spacious rooms. Fairly quiet area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, nice breakfast with good variety, very good location, close to every thing, staff very helpful
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Gutes Frühstück. Leider war die Sauna geschlossen, schade bei einem Wellness Hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent petit hôtel rétro rénové dans les années 80. Le personnel est très accueillant et les prestations excellentes. Spa , parking, petit déjeuner de qualité. Nous reviendrons. Merci
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och gratis garage parkering
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Camera un po’ datata ma pulita e personale molto gentile Buona colazione e assortita
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen sitio
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon petit-déjeuner Chambre propre Literie confortable Manque de prises près des lits
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - lovely staff. True, bits of this hotel could do with a face-lift. But generally, it's a great value hotel in an excellent location. Very good breakfast too. Would definitely stay again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Très chouette hôtel très bien placé, à qques minutes de marche de la piscine naturelle d'Agaete et de la plage. Chambre spacieuse, parking en sous-sol très étroit mais qui est fort pratique. Très bon petit déjeuner, le spa est un pur bonheur
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Accueil très agréable. Services efficaces. Chambre parfaite avec leur petit style rétro.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique decoration Calme Personnel tres sympthique et disponible Excellent petit déjeuner varié et copieux Produits frais Tres propre
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Bien propre et confortable
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Wir hatten ein Problem im Zimmer. Es fing im Bad an von der Decke zu tropfen. Man war dann auf der Toilette im Regen und der ganze Boden war naß. Kondenswasser von der Klimaanlage? Das Frühstück war gut, die Betten waren gut. Die Garage ist eng, aber kostenlos. Das Spa ist sehr angenehm, man braucht einen Termin. Wir waren das 3. Mal in dem Hotel, das war bis jetzt das schlechteste Zimmer. Aufpassen, 216!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

If u cant find anything else

I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
El hotel está bien, aunque falta una reforma.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias desayuno incluido muy variado y buena ubicación
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo con habitaciones amplias
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Bonne surprise que cette hôtel qui ne paye pas de mine. D’extérieur il ressemblerait presque à un routier mais passé l’entrée on voit le certainement prestige qu’il affichait. Ambiance paquebot avec divers salons avec tables et fauteuils et une cage d’escaliers joliment mise en scène avec même des vitraux au plafond. Emplacement à 2 pas du port et de la mer (de galets pas vraiment balnéaire). Ma chambre n’était pas très grande mais propre et jolie surprise avec une grande terrasse (pas eu le loisir d’en profiter mais très sympa. La structure est fonctionnelle. Le lit double est très confortable. Par contre il faudrait supprimer ces couvre-lits qui non seulement sont vieillots, peu hygiéniques mais aussi peu efficaces. J’ai séjourné en février et la nuit était fraîche. L’éclairage est un peu sombre avec des interrupteurs partout mais une seule prise (+ 1 dans la salle de bains) La salle de bain est aussi fonctionnelle et propre. Un restaurant (que pour le matin) aéré avec un buffet inclus très complet. Très satisfaite pour le prix.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotel

Bra hotell med bra läge till hamnen, många restauranger, varm pool i spaet, gratis parkering och frukost inkluderad. Priset var helt okej, trevlig personal. Rekommenderas varmt!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia muy agradable y tranquila.
Stayed 2 nights in Jan 2025