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Kenzi Europa

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2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Premium bedding, minibar, desk, free cots/infant beds

Overview of Kenzi Europa

Kenzi Europa

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationAgadir Beach5 min walk
  • Popular LocationAgadir Open Air Theatre8 min walk
  • Popular LocationMohamed V Mosque18 min walk
  • AirportAgadir (AGA-Al Massira)61 min drive

Choose dates to view prices

About this area

Agadir

Located in Agadir, Kenzi Europa is connected to a shopping centre. Agadir Marina and Golf Club Med les Dunes are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Souk El Had. Looking to enjoy an event or a game while in town? See what's happening at Stade Al Inbiaate or Club Royal de Tennis. Spend some time exploring the area's activities, including golf lessons.
Popular Location

What's nearby

  • Agadir Beach - 5 min walk
  • Vallee de Oiseaux - 5 min walk
  • Agadir Open Air Theatre - 8 min walk
  • Club Royal de Tennis - 12 min walk
  • Mohamed V Mosque - 18 min walk

Getting around

  • Agadir (AGA-Al Massira) - 61 min drive

Restaurants

  • The Valentino — 1 min walk
  • Moroccan — 1 min walk
  • English Pub - 4 min walk
  • Le Jardin d'eau - 5 min walk
  • LE NIL - 7 min walk

About this property

Kenzi Europa

4-star hotel with pools, private beach and full-service spa
Catch some rays on Kenzi Europa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 236 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. 24-hour room service and fridges are standard, as are LCD TVs with satellite channels.
Kenzi Europa offers 236 forms of accommodation with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Kenzi Europa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Kids' club

Supervised activities for children between 3 and 12 years old

Entertainment

Access to on-site nightclubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • All buffet meals, snacks and beverages included
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 9 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free babysitting/childcare
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference centre (732 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathtub
  • Deep-soaking bathtub
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe (surcharge)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.6 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa Hotel
Kenzi Europa Agadir
Kenzi Europa Hotel Agadir

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 106 out of 413 reviews
5 - Excellent 26%
Rating 4 - Good. 188 out of 413 reviews
4 - Good 46%
Rating 3 - Okay. 76 out of 413 reviews
3 - Okay 18%
Rating 2 - Poor. 31 out of 413 reviews
2 - Poor 8%
Rating 1 - Terrible. 12 out of 413 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff, they are very friendly. Also location was perfect, just a few minutes walk from the beach. Something I didn't like was the music they played al day long (from 10 a.m. till 6 p.m.) by the pool at a loud volume.
Stayed 7 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel
This is a brilliant hotel. Food is nice and staff are very friendly and helpful.
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has gone down the drain, my 5th visit here and will be the last! I cannot believe this hotel is still open. Upon check in we were given a room which was not even for guests, it may have been where the staff sleep. There was no balcony but a small window even when we paid for a balcony room. The room was dirty and had no amenities such as fridge, towels, bin or soap. We asked for a room change and the receptionists were adamant that they had no more rooms even swearing on god. We didn't take no for an answer so they somehow found a room when none was available. This room was a little bit better but was still on the ground floor with a balcony door that opens up to nothing. It was dirty with spiders and ants. There was also no fridge, bin or amenities in the bathroom. Also, the pillow was so thin and rock hard. Went back to reception but they said come back the next day for a new room. The next day we went back but they said still no room available as all the rooms have already been given away. We gave up and accepted the room but asked for a kettle, tea cups and a fridge. The cleaning lady did a really good job in the bathroom. The fridge arrived 8 hours after requesting and the cups are still not here after 3 phone calls to room service. I went to reception and they said that they cannot do anything about it passing me on to the restaurant who passed me on to the bar. The bar could only let me take the wine glasses up to the room. Please avoid this hotel!
Stayed 3 nights in Feb 2020