Kenzi Europa

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Primary image
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Premium bedding, minibar, desk, free cots/infant beds

Overview of Kenzi Europa

Kenzi Europa

4.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Boulevard 20 Aout B P 808, Agadir, 80000

Explore the area

  • Popular LocationAgadir Beach5 min walk
  • Popular LocationRoyal Palace14 min walk
  • Popular LocationMohamed V Mosque18 min walk
  • AirportAgadir (AGA-Al Massira)39 min drive

Choose dates to view prices

About this area

Agadir

Located near a private beach, Kenzi Europa is in Agadir City Center neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Souss-Massa National Park and Agadir Beach, while Agadir Open Air Theatre and Musee du Patrimoine Amazigh are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Stade Al Inbiaate or Club Royal de Tennis. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Agadir Beach - 5 min walk
  • Vallee de Oiseaux - 5 min walk
  • Shems Casino - 7 min walk
  • Royal Palace - 14 min walk
  • Mohamed V Mosque - 18 min walk

Getting around

  • Agadir (AGA-Al Massira) - 39 min drive

Restaurants

  • English Pub - 4 min walk
  • Le Jardin d'eau - 5 min walk
  • LE NIL - 7 min walk
  • Agadir Beach Club - 9 min walk
  • Restaurant Scampi - 10 min walk

About this property

Kenzi Europa

4-star hotel with pools, private beach and full-service spa
Catch some rays on Kenzi Europa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Kenzi Europa offers 236 accommodations with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Kenzi Europa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
On-site live performances
Theme parties

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Valentino
  • Moroccan

Things to do

  • 24-hour fitness centre
  • 9 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (732 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bath
  • Deep-soaking bath
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe (surcharge)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa Hotel
Kenzi Europa Agadir
Kenzi Europa Hotel Agadir

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 117 out of 445 reviews
5 - Excellent 26%
Rating 4 - Good. 201 out of 445 reviews
4 - Good 45%
Rating 3 - Okay. 78 out of 445 reviews
3 - Okay 18%
Rating 2 - Poor. 34 out of 445 reviews
2 - Poor 8%
Rating 1 - Terrible. 15 out of 445 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Location is great- next to the beach and marina. The hotel has a local pharmacy, shop and cash machine attached to the building. Pool area is great. Air con never works. The hotel is very noisy and the music starts too early in the morning. No iron or ironing board, furniture is very dated. Bathroom could do with an update too. You have to pay a deposit for pool towels. The safe in the room is not free either. Building work in the area means you either walk on the road and risk getting hit by a car or on/through the works with uncovered drains and grates with minimal if no lighting.
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location next to the marina. Staff were helpful. Had a great view of the pool area. Too many roudy neighbours. Air con was not functional. Roadworks in the area meant walking in the road to get to the hotel which was quite dangerous as this was the main road leading to the beach and promenade. Wife got stuck in the bathroom due to faulty door handles and had to call reception who advised a tech is on the way but he/she never turned up and wife was stuck in the bathroom for over twenty mins but finally got herself out. Room decor has a lot to be desired. Bathroom could really do with some updated features. Bath was cracked and had a hole in it. The safe in the room didn’t work. No bath robes, slippers or ironing facilities. The pool was nice and big and the slides were great Fun. The bed Was huge and got some good sleep which was the main appeasing part of the trip. Would I stay here again? Possibly yes - if I didn’t have any other choice.
Stayed 2 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Decent Stay
Initially the room they assigned was not the best. They had ro change it to a “better” room. This is at best a 3 star property. Not 4. Had to call down several times for iron, board etc. Hotel was conveniently located. The breakfast was very good. Food and beverage manager was very friendly.
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 3 nights in Feb 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021