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Reviews of Ikbal Thermal Hotel & Spa

5 out of 5
Ikbal Thermal Hotel & Spa
Izmir Karayolu 9. km, Afyonkarahisar, Afyon

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 187 reviews" "
Rating 8 - Good. 67 out of 187 reviews" "
Rating 6 - Okay. 24 out of 187 reviews" "
Rating 4 - Poor. 13 out of 187 reviews" "
Rating 2 - Terrible. 7 out of 187 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Selcuk

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I com from Chicago Illinois i travel to many places this is the one of worst places to stay service,clean ,foods are terrible
Stayed 2 nights in Feb 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keşkek & Afyon Kaymağı @ İkbal
İkbal never fails to deliver the best in business. Good place to relax and enjoy the Famous Spa and the Local Gourmet food. Don’t miss “Keşkek” & Afyon Kaymağı at Sunday Breakfast.
Stayed 2 nights in Jun 2023
Response from Ibrahim on 27 Jun 2023
Dear Valued Guest Mr. Mehmet,Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.We also thank you on your recognition for our team members.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely.

10/10 Excellent

Viacheslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good short staying
Very good staying, wonderful Eid dinner!
Stayed 2 nights in Apr 2023
Response from Ibrahim on 29 Apr 2023
Dear Valued Guest Viacheslav,Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely.

10/10 Excellent

Timur

Stayed 1 night in Dec 2022
Response from Ibrahim on 16 Dec 2022
Dear Timur,Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Ikbal hotel in Afyon. Very helpful staff, delicious food and wide variety of additional activities. And very comfortable bed, better than in majority of hotels. For sure want to go there back.
Stayed 2 nights in Nov 2022
Response from Ibrahim on 18 Nov 2022
Dear Guest,Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.We also thank you on your recognition for our team members.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely.

10/10 Excellent

Geof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place to stay in Afyon!
Absolutely fantastic stay at İkbal once again! This was our fifth time at this property and every time it is amazing. Rooms are clean and comfortable, the food is excellent and the spa is why we keep coming back! Also the staff here are professional and always friendly.
Stayed 2 nights in Oct 2022
Response from Ibrahim on 16 Oct 2022
Dear Mr. Geoffrey Donaldson,Thank you very much for your inspirational words and your feedback. Your traveler rating of "Excellent" is highly appreciated. As we are committed to exceeding our guests’ expectations by fulfilling their wishes and by completely delighting and satisfying them, these high ratings encourage all of us and make us believe that we provide the service of Ikbal Thermal Hotel & Spa thoroughly. We are very much looking forward to welcoming you back to Ikbal Thermal Hotel & Spa, Afyonkarahisar in the near future and please do not hesitate to contact us for any further assistance we may able to provide. Sincerely.

10/10 Excellent

Viacheslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re good short staying
We were staying 1 night only and Everything in the hotel was excellent - food, pools, thermal pools, shopping center, service. We were enjoying
Stayed 1 night in Aug 2022
Response from Ibrahim on 25 Aug 2022
Dear Viacheslav,Thank you very much for your inspirational words and your feedback. Your traveler rating of "Excellent" is highly appreciated. As we are committed to exceeding our guests’ expectations by fulfilling their wishes and by completely delighting and satisfying them, these high ratings encourage all of us and make us believe that we provide the service of Ikbal Thermal Hotel & Spa thoroughly. We are very much looking forward to welcoming you back to Ikbal Thermal Hotel & Spa, Afyonkarahisar in the near future and please do not hesitate to contact us for any further assistance we may able to provide. Sincerely.

10/10 Excellent

Viacheslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good transit staying
Wonderful short staying in the connected family room. Very good pool, waterslides, thermal pools, very good breakfast and dinner, shopping in the center (direct door to the center from hotel. We were enjoying a lot
Stayed 1 night in Aug 2022
Response from Ibrahim on 18 Aug 2022
Dear Viacheslav, Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. We also thank you on your recognition for our team members. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relaxation in the heart of Afyon!
The staff were very helpful and courteous, the room was clean, spacious and comfortable, the dinner was excellent but what really made our stay enjoyable was the thermal waters and the spa! Absolutely fantastic! We will definitely return!
Stayed 1 night in Oct 2021
Response from Hande ARSOY / Public Relations Supervisor on 22 Oct 2021
Dear Guest Geoffrey, We are very pleased to see that you had a good holiday and that you enjoyed your stay. Receiving positive and commendable comments from you, our esteemed guests, gives us courage and indicates that we are on a successful path, and is a great source of support for our motivation. In this sense, we would like to thank you as Ikbal Thermal HOTEL&SPA Family, and we would like to welcome you again in our hotel for your next holiday choice. Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay! Amazing hotel. Manager was very helpful. There was just a struggle communicating in English, but that was to be expected.
Stayed 6 nights in Sep 2021
Response from Ali on 10 Sept 2021
Dear Guest, Thank you for choosing the İkbal Thermal Hotel & SPA for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely.

4/10 Poor

kadir

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
thay charge me double i pay almost 300$ fir 2 night .
Stayed 2 nights in Aug 2021
Response from Ibrahim on 20 Sept 2021
Merhaba Kadir Bey, Öncelikle İkbal Thermal Hotel & SPA olarak sizi en iyi şekilde ağırlayamadığımız için çok üzgün olduğumuzu belirtmek isteriz. İkbal Thermal Hotel & SPA olarak misyonumuz misafirlerimizi en iyi şekilde ağırlayıp, güzel anılarla tekrar görüşebilmek dileğiyle uğurlamaktır. Yaşanan olumsuzluk nedeni ile özür dileriz. Tekrar yaşanmaması ve gerekli aksiyonların alınması adına konu ilgili departmanlarımız ile ivedi olarak ve ciddiyetle paylaşılmıştır. Bizlere size gerçek İkbal Otel misafirperverliğini gösterebilme şansını vermenizi umarız. Saygılarımızla,

8/10 Good

Aleksandar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Ibrahim on 8 Jun 2021
Dear Aleksandar, Thank you for choosing the İkbal Thermal Hotel & SPA for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely.

10/10 Excellent

rabia, London

Liked: Cleanliness, staff & service
All their pools and hammam were open and very clean despite many others were closed. Enough variety of food. Thanks to all the staff
Stayed 2 nights in Dec 2020
Response from Ali on 28 Dec 2020
Dear Rabia, Thank you for choosing the İkbal Thermal Hotel & SPA for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. We also thank you on your recognition for our team members. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Ali Ulvi Gumushan General Manager

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Hande ARSOY / Public Relations Supervisor on 7 Nov 2020
Dear Guest, We are delighted to see that your holiday has been good and that you are satisfied with your stay. Receiving positive and praiseworthy comments from you, our esteemed guests, while adding courage to us, indicates that we are on a successful path and is a great source of support for our motivation. In this sense, we would like to thank you as İkbal Thermal HOTEL & SPA Family and would like to host you again at our hotel for your next holiday choice. Regards,

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic outdoor thermal pool
Stayed 1 night in Nov 2019
Response from Hande ARSOY/ Public Relations Supervisor on 15 Jan 2020
Dear Guest, We are delighted to see that your holiday has been beautiful and that you are satisfied with your stay. Receiving positive and complimented comments from our valued guests indicates that we are on the successful road while adding courage to us and is a great source of support for our motivation. In this sense, we thank you as Ikbal Thermal Hotel & SPA Family, we would like to welcome you again in your next holiday choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Hande ARSOY / Halkla İlişkiler Sorumlusu on 21 Nov 2019
Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili oylama yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Hande ARSOY / Halkla İlişkiler Sorumlusu on 14 Jul 2019
Değerli Misafirimiz, Otelimiz İkbal Thermal Hotel & Spa'yı tercih ettiğiniz için teşekkür ederiz. Otelimizden memnuniyetiniz ve yapmış olduğunuz güzel değerlendirmeniz bizim mutluluğumuzdur. İkbal Thermal Hotel & Spa ailesi olarak sizleri en yakın gelecekte otelimizde görmekten mutluluk duyacağız. Saygılarımızla.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores and best people. Liked the swimming pools and Turkish hamam
Stayed 3 nights in Jun 2019
Response from Hande ARSOY / Public Relations Specialist on 25 Jun 2019
Dear Guest, Thank you for choosing our hotel Ikbal Thermal HOTEL & SPA. Your satisfaction with our hotel and your nice evaluation is our happiness. As Ikbal Thermal HOTEL & SPA family, we will be happy to see you in our hotel in the near future. our respect

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great and so was the spa, fed by natural thermal water. I loved the Afyon Bal Kaymak even if it was bad for the waistline.
Stayed 1 night in Apr 2019
Response from Tuğba Kisip Akman / Public Relations Specialist on 22 Apr 2019
Dear Guest, Thank you very much for taking the time to share your experience with us and we certainly appreciate your comments. We look forward to welcoming you back soon. Kind Regards,

8/10 Good

moshe

Disliked: Cleanliness
Stayed 1 night in Sep 2018
Response from Tuğba Kisip Akman / Halkla İlişkiler Sorumlusu on 27 Sept 2018
Değerli Misafirimiz, Tatilinizin güzel geçmiş olması ve konaklamanızdan memnun kaldığınızı görmek bizleri son derece sevindirmiştir. Siz değerli misafirlerimizin olumlu ve övgü dolu yorumlarını almak, bize cesaret katarken başarılı yolda olduğumuzu işaret etmekte, motivasyonumuz için büyük destek kaynağı olmaktadır. Bu anlamda sizlere İkbal Thermal HOTEL&SPA Ailesi olarak teşekkür eder, bir sonraki tatil tercihinizde sizleri yeniden otelimizde ağırlamak isteriz.Saygılarımızla.

6/10 Okay

Alaa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Tuğba Kisip Akman / Public Relations Specialist on 24 Jul 2018
Dear Alaa, Thank you very much for taking the time to share your experience with us and we certainly appreciate your comments. We look forward to welcoming you back soon. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast,breakfast,breakfast...
I have not seen such a breakfast buffet menu, at least 10 different cheese, olives, jams, eggs and whatever else. Room was comfortable and clean. Hotel is next to an outlet shopping area.
Response from Tuğba Kisip Akman / Public Relations Specialist on 14 May 2018
Dear Guest, Thank you very much for taking the time to share your experience with us and we certainly appreciate your comments. We look forward to welcoming you back soon. Kind Regards,

8/10 Good

Al, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very very good hotel
from room to food to service and facilities the hotel was a very good experience. excellent swimming pools food was soo varied and delicous , really relaxing stay
Stayed 9 nights in Jan 2018
Response from Tuğba Kisip Akman / Public Relations Specialist on 22 Jan 2018
Dear Guests, Thank you very much for taking the time to share your experience with us and we certainly appreciate your comments. We look forward to welcoming you back soon. Kind Regards,

8/10 Good

MAJ Dave, Izmir, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and pleasant and the room was comfortable. We only stayed one night and arrived late so we were unable to enjoy the SPA facilities. No Alcohol served at the hotel.
Stayed 1 night in Sep 2017
Response from Tuğba Akman / Halkla İlişkiler Sorumlusu on 28 Oct 2017
Dear Guest MAJ Dave, Thank you for choosing our Hotel İkbal Thermal HOTEL & SPA. It is our pleasure to be satisfied with your hotel and to have a nice evaluation you have made. As Ikbal Thermal HOTEL & SPA family, we will be glad to see you at our hotel in the near future. Our respect.

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not bad
Nice location along antalya highway and is good for family as I said not bad not excellent
Stayed 1 night in Jun 2017
Response from Yasemin YARDAM on 3 Jul 2017
Dear Guest;Thank you for staying at the İkbal Thermal HOTEL&SPA and taking the time to send your review. Enjoying the location,I do hope we will have the pleasure of welcoming you back again in the future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Jun 2017
Dear Guest; Thanks for sharing your recent feedback. Delighted to see that you have enjoyed your time with us and look forward to welcoming you back next time. With thanks and kind regards. Yasemin YARDAM

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop
The hotel is located on the junction of Afyon and Ankara, Izmir, Antalya; which was the main reason for my stay. There is enough and secure car park for the customers. The hotel has natural water facilities, which I haven't used. The room is spacious with good sized bathroom. The staff is helpfull and smiling. Although in the entire hotel not offered alcoholic beverages, there is a very good open buffet breakfast. The internet-wifi was not functioning when I was there, I recommend people to check before reserve there.
Response from Yasemin YARDAM on 1 Jul 2017
Dear Guest; Thank you ever so much for sharing your kind feedback. I'm happy to see that you have had a pleasant experience of our room overall. We certainly take on board your suggestions and shall strive to perfect the service we offer. We look forward to welcoming you back soon. Kind Regards.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad not good.
Good location, small rooms. Apathic staff, unsufficient breakfast.

10/10 Excellent

John, Melbourne, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop=over
It was most comfortable and the staff exceptional. The hotel is wheelchair accessible and the staff were always willing to assist if it was required.

10/10 Excellent

Tina, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel but no alcohol
Had a lovely one night stay and had a great shopping experince as the hotel is situated in the middle of great shop.
view from room
room
view of mountaind

10/10 Excellent

Joanne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Afyon
Wow, Extremely impressed with the great staff, excellent service with a smile, the facilities were excellent and food beautiful and the best location to stay at in afyon if you want to do some shopping aswell, this place will always be on my stop over list in Afyon thankyou Ikbal you are many stars above the rest.

10/10 Excellent

zhenxiong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ibrahim on 12 Jan 2024
Dear Valued Guest Zhenxiong,Thank you for choosing the İkbal Thermal Hotel & Spa for your recent travels to Afyonkarahisar. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely.

10/10 Excellent

Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok misafirperver ve yılbaşı için çok iyi organize olmuşlar herşey için teşekkürler
Stayed 2 nights in Dec 2023

10/10 Excellent

Can

Stayed 2 nights in Dec 2023
Response from Ibrahim on 26 Dec 2023
Değerli Misafirimiz Can Bey,İkbal Thermal Hotel & Spa’daki deneyiminizle ilgili yapmış olduğunuz değerlendirme için teşekkür ederiz. Marka olarak benimsediğimiz yapı taşlarından bir tanesi her misafirimizin eşsiz olduğu bilinciyle onların tam anlamıyla memnun olmalarını sağlamak için kendimizi sürekli geliştirmeye ve her yeni güne bir farklılık katmaya adamamızdır. Bu sebeple misafirlerimizden aldığımız bu geri dönüşler hizmet standartlarımıza katkı sağlamaktadır.Hizmet anlayışıyla kendini adamış markamıza olan inancınızın daimi kalmasını diliyoruz.En kısa zamanda sizi tekrar İkbal Thermal Hotel & Spa’da ağırlayabilmek dileğiyle…Saygılarımızla.

4/10 Poor

Aykut

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Stayed 2 nights in Nov 2023
Response from Ibrahim on 25 Nov 2023
Merhaba Aykut Bey,Öncelikle İkbal Thermal Hotel & Spa olarak sizi en iyi şekilde ağırlayamadığımız için çok üzgün olduğumuzu belirtmek isteriz. İkbal Thermal Hotel & Spa olarak misyonumuz misafirlerimizi en iyi şekilde ağırlayıp, güzel anılarla tekrar görüşebilmek dileğiyle uğurlamaktır.Bizlere size gerçek İkbal Thermal Hotel & SPA misafirperverliğini gösterebilme şansını vermenizi umarız. Saygılarımızla.

6/10 Okay

Cemre Gülsüm

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Iyi degil
Otel musteri kapasitesine gore dusunmemis hicbir hizmeti, ne yemek alani ne havuzlar asla yeterli degil. Dunyanin parasini aliyorlar ama odaya bir dis macunu koymak akillarina gelmemis, aksam yemeginden sonra cay kahve yok, paraya dayandirmislar herseyi. Hic memnun kalmadim bir daha gitmem.
Stayed 3 nights in Nov 2023
Response from Ibrahim on 16 Nov 2023
Değerli Misafirimiz Cemre Hanım,Öncelikle İkbal Thermal Hotel & Spa olarak sizi en iyi şekilde ağırlayamadığımız için çok üzgün olduğumuzu belirtmek isteriz. İkbal Thermal Hotel & Spa olarak misyonumuz misafirlerimizi en iyi şekilde ağırlayıp, güzel anılarla tekrar görüşebilmek dileğiyle uğurlamaktır.Yaşanan olumsuzluk nedeni ile özür dileriz. Tekrar yaşanmaması ve gerekli aksiyonların alınması adına konu ilgili departmanlarımız ile ivedi olarak ve ciddiyetle paylaşılmıştır. Bizlere size gerçek İkbal Thermal Hotel & SPA misafirperverliğini gösterebilme şansını vermenizi umarız. Saygılarımızla.

8/10 Good

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ibrahim on 27 Oct 2023
Değerli Misafirimiz Osman Bey,İkbal Thermal Hotel & Spa’yı seçmiş olduğunuz ve konaklamanız ile ilgili görüşlerinizi paylastiginiz için tesekkür ederiz.Geribildiriminiz servis hizmet kalitemizi daha da arttırmak için bizlere motivasyon sağlamaktadır. İkbal Thermal Hotel & Spa olarak sizi her zaman aramızda görmekten memnuniyet duyacağımızı ve bir sonraki konaklamanızda çok daha iyi bir hizmet verme gayreti içerisinde olacağımızı belirtmek isteriz.Saygılarımızla.

10/10 Excellent

Muzaffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Ibrahim on 24 Dec 2022
Değerli Misafirimiz Muzaffer Bey,İkbal Thermal Hotel & Spa’yı seçmiş olduğunuz ve konaklamanız ile ilgili görüşlerinizi paylastiginiz için tesekkür ederiz.Yüksek puanlamanız ve geribildiriminiz servis hizmet kalitemizi daha da arttırmak için bizlere motivasyon sağlamaktadır. Yorumunuzu mutlulukla okuduk geribildiriminiz tüm ekibimiz ile paylaşılacaktır, tekrar teşekkür ederiz.İkbal Thermal Hotel & Spa olarak sizi her zaman aramızda görmekten memnuniyet duyacağımızı ve bir sonraki konaklamanızda çok daha iyi bir hizmet verme gayreti içerisinde olacağımızı belirtmek isteriz.Saygılarımızla.

10/10 Excellent

Erkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super personell und sehr freundliche Bedienung
Stayed 2 nights in Oct 2022
Response from Ibrahim on 16 Oct 2022
Değerli Misafirimiz Erkan Bey,İkbal Thermal Hotel & Spa’daki deneyiminizle ilgili yapmış olduğunuz değerlendirme için teşekkür ederiz. Marka olarak benimsediğimiz yapı taşlarından bir tanesi her misafirimizin eşsiz olduğu bilinciyle onların tam anlamıyla memnun olmalarını sağlamak için kendimizi sürekli geliştirmeye ve her yeni güne bir farklılık katmaya adamamızdır. Bu sebeple misafirlerimizden aldığımız bu geri dönüşler hizmet standartlarımıza katkı sağlamaktadır.Hizmet anlayışıyla kendini adamış markamıza olan inancınızın daimi kalmasını diliyoruz.En kısa zamanda sizi tekrar İkbal Thermal Hotel & Spa’da ağırlayabilmek dileğiyle…Saygılarımızla.

10/10 Excellent

Abderahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout nous a plu il est juste formidable merci beaucoup au directeur et a son staff d avoir conçu un endroit aussi reposant et un environnement aussi propice au shopping et au delassement nous y reviendrons inchaa Allah
Stayed 2 nights in Sep 2022
Response from Ibrahim on 11 Sept 2022
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

stefan, st.gallen

alles gut
Stayed 2 nights in Sep 2022
Response from Ibrahim on 7 Sept 2022
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excellent

Mehmet

Stayed 1 night in Sep 2022
Response from Ibrahim on 6 Sept 2022
Merhaba Mehmet Bey,İkbal Thermal Hotel & Spa’daki deneyiminizle ilgili yapmış olduğunuz değerlendirme için teşekkür ederiz. Marka olarak benimsediğimiz yapı taşlarından bir tanesi her misafirimizin eşsiz olduğu bilinciyle onların tam anlamıyla memnun olmalarını sağlamak için kendimizi sürekli geliştirmeye ve her yeni güne bir farklılık katmaya adamamızdır. Bu sebeple misafirlerimizden aldığımız bu geri dönüşler hizmet standartlarımıza katkı sağlamaktadır.Hizmet anlayışıyla kendini adamış markamıza olan inancınızın daimi kalmasını diliyoruz.En kısa zamanda sizi tekrar İkbal Thermal Hotel & Spa’da ağırlayabilmek dileğiyle…Saygılarımızla.

6/10 Okay

Emine

Travelled with family
Stayed 1 night in Sep 2022
Response from Ibrahim on 4 Sept 2022
Merhaba Emine Hanım,İkbal Thermal Hotel & Spa’yı seçmiş olduğunuz ve konaklamanız ile ilgili görüşlerinizi paylastiginiz için tesekkür ederiz.Yüksek puanlamanız ve geribildiriminiz servis hizmet kalitemizi daha da arttırmak için bizlere motivasyon sağlamaktadır. İkbal Thermal Hotel & Spa olarak sizi her zaman aramızda görmekten memnuniyet duyacağımızı ve bir sonraki konaklamanızda çok daha iyi bir hizmet verme gayreti içerisinde olacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuk dostu aile oteli
Herşey mükemmeldi. Teşekkürler. Çocuklu aileler için ideal.
Stayed 4 nights in Aug 2022
Response from Ibrahim on 3 Sept 2022
Değerli Misaifirmiz,İkbal Thermal Hotel & Spa’daki deneyiminizle ilgili yapmış olduğunuz değerlendirme için teşekkür ederiz. Marka olarak benimsediğimiz yapı taşlarından bir tanesi her misafirimizin eşsiz olduğu bilinciyle onların tam anlamıyla memnun olmalarını sağlamak için kendimizi sürekli geliştirmeye ve her yeni güne bir farklılık katmaya adamamızdır. Bu sebeple misafirlerimizden aldığımız bu geri dönüşler hizmet standartlarımıza katkı sağlamaktadır.Hizmet anlayışıyla kendini adamış markamıza olan inancınızın daimi kalmasını diliyoruz.En kısa zamanda sizi tekrar İkbal Thermal Hotel & Spa’da ağırlayabilmek dileğiyle…Saygılarımızla.

10/10 Excellent

Güven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ailenizle rahatlıkla kalmak isteyeceğiniz bir otel. Hem kapalı hem açık havuz mevcut. Havuzların yanında termal havuz mevcut. Spa bölümü ayrıca termal havuz, hamam, sauna içeriyor (bay spa bölümündeki buhar odası servis dışıydı). Hem aktivite alanları hem odalar temiz. Odalar her gün temizleniyor. Tekrar gitmek isteyeceğiniz eğlenceli hoş vakit geçirebileceğiniz bir işletme. Teşekkürler
Stayed 3 nights in Aug 2022
Response from Ibrahim on 30 Aug 2022
Merhaba Güven Bey,İkbal Thermal Hotel & Spa’daki deneyiminizle ilgili yapmış olduğunuz değerlendirme için teşekkür ederiz. Marka olarak benimsediğimiz yapı taşlarından bir tanesi her misafirimizin eşsiz olduğu bilinciyle onların tam anlamıyla memnun olmalarını sağlamak için kendimizi sürekli geliştirmeye ve her yeni güne bir farklılık katmaya adamamızdır. Bu sebeple misafirlerimizden aldığımız bu geri dönüşler hizmet standartlarımıza katkı sağlamaktadır.Hizmet anlayışıyla kendini adamış markamıza olan inancınızın daimi kalmasını diliyoruz.En kısa zamanda sizi tekrar İkbal Thermal Hotel & Spa’da ağırlayabilmek dileğiyle…Saygılarımızla.

8/10 Good

Pinar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ibrahim on 22 Aug 2022
Değerli Misaifirmiz Pınar Hanım,İkbal Thermal Hotel & Spa’yı seçmiş olduğunuz ve konaklamanız ile ilgili görüşlerinizi paylastiginiz için tesekkür ederiz.Yüksek puanlamanız ve geribildiriminiz servis hizmet kalitemizi daha da arttırmak için bizlere motivasyon sağlamaktadır. Yorumunuzu mutlulukla okuduk geribildiriminiz tüm ekibimiz ile paylaşılacaktır, tekrar teşekkür ederiz.İkbal Thermal Hotel & Spa olarak sizi her zaman aramızda görmekten memnuniyet duyacağımızı ve bir sonraki konaklamanızda çok daha iyi bir hizmet verme gayreti içerisinde olacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein schönes Hotel
Ein schönes Hotel gleich bei ein Outlet Einkaufszentrum. Es ist ein Thermal Hotel. Das Thermal Bad ist 40 Grad warm. Da ist ein Mixed Bereich, ein Bereich nur für Frauen und ein Bereich für Männer. Was mir am besten gefallen hat war das Essen. War immer eine schöne Auswahl. Das Hotel serviert keinen Alkohol.
Stayed 5 nights in Apr 2022
Response from Ibrahim on 15 Jun 2022
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herseyiyle harikaydi. Ozellikle calisanlarin kibarligi ve yemek kalitesi cok guzeldi.
Stayed 2 nights in Dec 2021
Response from Hande ARSOY / Halkla İlişkiler Sorumlusu on 7 Jan 2022
Değerli Misafirimiz , Tatilinizin güzel geçmiş olması ve konaklamanızdan memnun kaldığınızı görmek bizleri son derece sevindirmiştir. Siz değerli misafirlerimizin olumlu ve övgü dolu yorumlarını almak, bize cesaret katarken başarılı yolda olduğumuzu işaret etmekte, motivasyonumuz için büyük destek kaynağı olmaktadır. Bu anlamda sizlere İkbal Thermal HOTEL&SPA Ailesi olarak teşekkür eder, bir sonraki tatil tercihinizde sizleri yeniden otelimizde ağırlamak isteriz. Saygılarımızla,

8/10 Good

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir otel termal havuzları olsun normak havuzları olsun mükemmel temizlik çok iyi zengin lezzetli menüsi ile afyon ve diğer türk yemekmerini lezzettini tadabilir ailecek veya her türlü tatil seçeneğinizde evinizde gibi hissedeceğiniz harika bir hotel hiç düşünmeden gidin derim
Stayed 1 night in Oct 2021
Response from Hande ARSOY / Halkla İlişkiler Sorumlusu on 22 Oct 2021
Değerli Misafirimiz , Tatilinizin güzel geçmiş olması ve konaklamanızdan memnun kaldığınızı görmek bizleri son derece sevindirmiştir. Siz değerli misafirlerimizin olumlu ve övgü dolu yorumlarını almak, bize cesaret katarken başarılı yolda olduğumuzu işaret etmekte, motivasyonumuz için büyük destek kaynağı olmaktadır. Bu anlamda sizlere İkbal Thermal HOTEL&SPA Ailesi olarak teşekkür eder, bir sonraki tatil tercihinizde sizleri yeniden otelimizde ağırlamak isteriz. Saygılarımızla,