All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
2/10 Terrible
Caroline
Business traveller
22 Jan 2024
Caroline
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 14 Feb 2024
Hello Caroline,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.We are pleased to hear as a return guest that you are enjoying our comfortable beds and our central location again.I am pleased to hear that you enjoyed your stay and our friendly staff.We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Amazing place to enjoyed a relax vacation next to the beach with an incredible sunset views
Eduardo
Stayed 7 nights in Jan 2024
Response from Front Office Manager on 23 Jan 2024
Dear GuestThank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
2/10 Terrible
Raj
6 Jan 2024
Raj
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for taking the time to review your recent stay at Liberty Towers.I am pleased to hear that you found us to be in a great location for business and pleasure.I am disappointed to read that we may not be your first choice of hotel next time in Glenelg. This is certainly an area we strive on delivering exceptional service as we understand your time is very important. I would love to have the opportunity to re-design your lasting impressions of Liberty towers by personally overseeing your reservation next time you visit Glenelg at our hotel. I would very much like to take on your feedback on board for review and redesign your first experience. Warm regardsFront Office Manager
The room was not serviced for 3 nights, towels, soaps, shampoo had to go to front desk to get it. The internet was terrible, used my own mobile to do work.
Would not recommend this hotel, until the house keeping service is improved, specially paying a premium
Samit
Stayed 3 nights in Dec 2023
Response from Reception on 23 Jan 2024
Dear GuestThank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping not up to standard. We will bring this feedback up with our Housekeeping department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Reception
8/10 Good
michael
Travelled with partner
1 Jan 2024
Liked: Cleanliness
Lack of teaspoons. bedhead light did not work.
michael
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping not up to standard for teaspoons. We will also bring the feedback for light up with our Maintenance department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager
10/10 Excellent
Sarah-Jane
19 Dec 2023
Liked: Cleanliness, room comfort
Sarah-Jane
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
10/10 Excellent
Megan
17 Dec 2023
Liked: Cleanliness, room comfort
Megan
Stayed 1 night in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Great front office management team led by Chirag at Oaks Liberty Glenelg, thank you! Highly recommend this accommodation, very clean and front office excellence represented by Pablo and Matthew, going to the extra mile to make us happy and comfortable, thanks a lot!
Georgette
Stayed 3 nights in Sep 2023
Response from Front Office Manager on 10 Oct 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
6/10 Okay
Garry Heather
Travelled with family, Business traveller
8 Oct 2023
Disliked: Cleanliness
Cleanliness not up to standard , table on Balcony broken
Garry Heather
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 10 Oct 2023
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping and Maintenance not up to standard. We will bring this feedback up with our Housekeeping and Maintenance department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager
Good morning Patrick,Thank you for your wonderful review from your recent stay at Oaks Glenelg Liberty Suites.We look forward to your next stay.regards,
This is my third stay at Liberty Suites and although each room is individual its always a good experience with everything working and comfortable. The only negative this time was the deafening noise from vehicles (motorbikes, cars revving etc) on the roundabout below - extra glazing would be ideal.
Heather
Stayed 3 nights in Sep 2023
Response from Reception on 2 Oct 2023
Good morning HeatherThank you for taking the time to review your recent stay at Oaks Liberty Towers. It has been wonderful reading your positive feedback and I am glad you had a positive experience during your stay.It is only through such feedback that we can strive to continue to provide such wonderful experiences for all travelers and we appreciate your honest comments.We look forward to welcoming you again the next time you are in Glenelg.Kindest Regards
10/10 Excellent
Verified traveller
1 Oct 2023
Liked: Cleanliness, room comfort
Lovely stay in a great location
A clean and comfortable stay in a great location, across the road from the beach and so close to many restaurants and shopping. Apartment had everything we needed, comfy bed and lovely balcony to sit out on. Will definitely stay again.
Verified traveller
Stayed 3 nights in Sep 2023
Response from Reception on 1 Oct 2023
Good morning,Thank you for your wonderful review.We are happy you had enjoyed your stay.We are looking forward to your next stay.Regards,Reception
6/10 Okay
Keith
30 Sept 2023
A little older than expected
Keith
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 1 Oct 2023
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Facility not up to standard. We will bring this feedback up with our Building management department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager
10/10 Excellent
Aimee
Travelled with family
25 Sept 2023
Liked: Cleanliness, room comfort
Aimee
Stayed 1 night in Sep 2023
Response from Front Office Manager on 27 Sept 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
The apartment is clean and the best part is we were upgraded at only a few dollars a night extra
Cerilda
Stayed 4 nights in Sep 2023
Response from Reception on 12 Sept 2023
Good afternoon Cerilda,We are very happy to hear you enjoyed your recent stay at Oaks Liberty.We cannot wait to have you back again.regards,MatthewReception
10/10 Excellent
Billy-Jo
26 Aug 2023
Billy-Jo
Stayed 2 nights in Aug 2023
Response from Front Office Manager on 17 Sept 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
8/10 Good
Jason
Travelled with family
22 Aug 2023
Liked: Cleanliness, room comfort
Jason
Stayed 9 nights in Aug 2023
Response from Front Office Manager on 22 Aug 2023
Thank you for your wonderful review.We are lucky to be in such close proximity to all the shops and restaurants Glenelg has to offer.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
This place is a gem … one block from the beach and everything is close by with a lot of options to est, drink, shopping. Also very beautiful area. It is not in down town but there is a tram station few block away.
The apartment look brand new with all the amenities you need including washer and dryer machines.
I love it !
Eduardo
Stayed 2 nights in Jul 2023
Response from Front Office Manager on 27 Jul 2023
Dear GuestThank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Thank you for your great review.We look forward to your next stay at OaksRegards,
8/10 Good
Ian
18 Jul 2023
Liked: Cleanliness, room comfort
Comfortable well located accommodation
A comfortable location well positioned to shops, amenities and entertainment. Furnishings were a little dated as was the décor. We would come back and recommend.
Ian
Stayed 2 nights in Jul 2023
Response from Reception on 30 Jul 2023
Thank you for your great review.I will pass the feedback onto my team so we can have the owner update the items from the apartment.Thank you for letting me knowWe look forward to your next stay at OaksRegards,
10/10 Excellent
Elizabeth
15 Jul 2023
Very clean very comfortable excellent location
Elizabeth
Stayed 4 nights in Jul 2023
Response from Front Office Manager on 18 Jul 2023
Dear Elizabeth,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Great location and great facilities with in the apartment. But no maintenance and upkeep so things looked dirty/stained. Noise from water pipes was crazy!
Wayne
Stayed 7 nights in Jul 2023
Response from Front Office Manager on 18 Jul 2023
Dear Wayne,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
Enjoyed our stay thoroughly. Great service at reception. Wonderful apartment with beautiful city views. Very relaxing
Ashika
Stayed 2 nights in Jul 2023
Response from Front Office Manager on 12 Jul 2023
Dear Ashika,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
6/10 Okay
David
9 Jul 2023
Liked: Property conditions & facilities
Disliked: Cleanliness
Location is excellent. View is great. Wifi was just adequate. Parking convenient. Bed was firm which I liked. Cleanliness abysmal (bring the disinfectant wipes).
David
Stayed 8 nights in Jul 2023
Response from Front Office Manager on 12 Jul 2023
Dear David,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
The only thing I didn’t like was that the spa was not operational, and despite it saying that it was heated, the water in the pool was cold
Kylie
Stayed 1 night in Jul 2023
Response from Reception on 5 Jul 2023
Thank you Kylie for your reviewThe building owners are still trying to get the spa operating again for all guests and owners that live in the building.I am sorry for the issues found.We look forward to your next stayRegards
Friendly welcome, spacious room with fully contained kitchen. Great balcony, nice to be able to get fresh air. Very quiet. Used the pool, spa, sauna and gym excellent facilities.
Tracie
Stayed 2 nights in Jun 2023
Response from Reception on 26 Jun 2023
Good afternoon Tracie,Thank you for a wonderful review.We are very pleased you had enjoyed your stay so much.We are looking forward to your next stay at Oaks.regards,MatthewReception
6/10 Okay
Lorraine
Travelled with partner
18 Jun 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The vertical blinds were broken. Unable to close them due to the missing slats. No privacy. The aircon air continually made the remaining slats noisy. Had to open verticals to prevent the noise. Nil privacy at all. Circuit breaker kept tripping as well. Parking was secure but minimal due to residential parking and cost an extra $20 per night. Shower was inside the bath tub. Our initial booking stated a room with walk in shower.
Lorraine
Stayed 2 nights in Jun 2023
Response from Reception on 19 Jun 2023
Good evening Lorraine,I am very sorry to hear of the issues found during your stay at the Oaks.I have asked maintenance to investigate and rectify any issues he finds.Thank you for bringing it to our attention.Regards
10/10 Excellent
Mersina
11 Jun 2023
Was very happy with the service and nice clean roomy
Mersina
Stayed 2 nights in Jun 2023
Response from Reception on 19 Jun 2023
Good evening Mersina,Thank you for such wonderful feedback.We hope to welcome you back again soon
Clean and great staff. The accommodation was excellent. Bed very comfy.... I would definately return and stay here.
Chris
Stayed 4 nights in May 2023
Response from Front Office Manager on 3 Jun 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
10/10 Excellent
ROBIN
25 May 2023
ROBIN
Stayed 3 nights in May 2023
Response from Front Office Manager on 27 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
10/10 Excellent
Arnold
25 May 2023
Liked: Cleanliness, room comfort
Comfort and convenience.
A comfotable, clean and quiet apartment with all the necessities. We enjoyed amazing views towards the city and hills from our 11th floor unit. Transport ( including tram into the city), restaurants, shops and beach were just 5 mins walk away. We couldn't have wished for more in beautiful Glenelg. Would certainly stay in this unit again on our next visit. Highly recommend.
Arnold
Stayed 7 nights in May 2023
Response from Front Office Manager on 27 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We are lucky to be in such close proximity to all the shops and restaurants Glenelg has to offer. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager
10/10 Excellent
Debra
16 May 2023
Debra
Stayed 4 nights in May 2023
Response from Reception on 7 Jun 2023
Thank you for a wonderful review DebraWe are looking forward to your next stay