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Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.

Excellent value for money. Fresh fruit juice for breakfast would be nice. Wi fi can be slow at times.

We stayed at the hotel for 2 nights. I would suggest the hotel to have better insulation as cold air kept creeping through whilst it was already cold. The bed sheet were slightly stained which was disappointing. The main building of the hotel was pretty and the breakfast was just okay nothing spectacular. There was free parking available for those driving. The hotel is a 15/20 mins drive to Mall Road. The staff at the hotel were kind and professional.

On a couple of occasions, we also had to ask more than once for face towels, which was another small but noticeable service issue. Overall, the hotel is beautiful and

Unbelievably good! The hospitality and customer service was second to none! Everyone was so friendly and went out of their way to help with any and everything!