Islamabad Serena Hotel

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Breakfast included

Parking included

Free airport shuttle

Air conditioning

Cleaning and safety practices

Cleaned with disinfectant

24-hour vacancy between guest room stays

Hand sanitiser provided

Explore the area

Majlis-e-Shoora4 min drive

Supreme Court of Pakistan4 min drive

Embassy of the United States of America15 min drive

Islamabad (ISB-Islamabad Intl.)35 min drive

Choose dates to view prices

Executive Club King

No guest room rating

390 sq ft

Sleeps 2

1 King Bed

Deluxe Twin Room

No guest room rating

374 sq ft

Sleeps 2

2 Single Beds

Junior Suite

5/5 guest room rating

583 sq ft

Sleeps 2

1 King Bed

Presidential Suite

2116 sq ft

Sleeps 2

1 King Bed

Executive Club Twin

5/5 guest room rating

390 sq ft

Sleeps 2

2 Single Beds

Deluxe Double Room

4.3/5 guest room rating

374 sq ft

Sleeps 2

1 King Bed

Executive Suite

650 sq ft

Sleeps 2

1 King Bed

About this area

Islamabad

Islamabad Serena Hotel is located in Islamabad. Safa Gold Mall and Safa Gold Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Daman-e-Koh and Bari Imam Cave.

Visit our Islamabad travel guide

View in a map

What's nearby

Majlis-e-Shoora - 4 min drive
Supreme Court of Pakistan - 4 min drive
Aiwan-e-Sadr - 5 min drive
Jinnah Sport Stadium - 5 min drive
Embassy of the United States of America - 15 min drive

Getting around

Islamabad (ISB-Islamabad Intl.) - 35 min drive

Restaurants

Zamana Restaurant — 1 min walk
Wild Rice — 1 min walk
Zamana - 5 min walk
The Cave - 3 min drive
Bar-B-Q Tonight - 4 min drive

About this property

Islamabad Serena Hotel

Luxury hotel with 5 restaurants and full-service spa

This hotel features 5 restaurants, a full-service spa and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a fitness centre, 2 coffee shops/cafés and a snack bar/deli are on-site. All 387 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with satellite channels. Fridges, minibars and free newspapers are among the other amenities available to guests.

Islamabad Serena Hotel offers 387 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Maisha Spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Individually wrapped food options available through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Free 24-hour return airport shuttle
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 6:30 AM–10:30 AM
5 restaurants and 2 coffee shops
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Outdoor pool
Shopping

Family friendly

Dry cleaning service
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Conference centre

Outdoors

BBQ grill(s)
Garden
Rooftop terrace

Spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Thalassotherapy

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Minibar
Fridge

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

See similar properties

Islamabad

Hotel

Family-friendly

Guest rating 4+

Free WiFi

5 star

Washer and dryer

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for USD 36.54 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 36.54 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Islamabad Serena

Islamabad Serena Hotel Hotel

Islamabad Serena Hotel Islamabad

Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Can I cancel my reservation for free at Islamabad Serena Hotel and receive a full refund?

Yes, Islamabad Serena Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Islamabad Serena Hotel cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at Islamabad Serena Hotel?

As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on 23 Apr 2021 start from £149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Islamabad Serena Hotel?

Self-parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in is from 2:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs (available on request).

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 2 miles (3 km) of Supreme Court of Pakistan, Majlis-e-Shoora and Aiwan-e-Sadr. National Art Gallery and Jinnah Sport Stadium are also within 3 miles (5 km).

4.3

Excellent

4.5/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

Write a review

5/5 Excellent

Verified traveller

Business traveller

12 Mar 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always a great experience, they take care of everything properly. Keep up the good work !!

Stayed 1 night in Mar 2021

5/5 Excellent

Verified traveller

Travelled with family

30 Dec 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hospitality. Local flair in architecture.

Stayed 1 night in Dec 2020

5/5 Excellent

Atif

Travelled with family

28 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Pakistan.

A true 5 star experience in Pakistan. Location is best. Really awesome food choices. Great room service. Cleanliness standard is great. Overall a great stay. Highly recommended if staying in Islamabad.

Stayed 1 night in Dec 2020

5/5 Excellent

Adnan

Travelled with family

24 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay. Clean and very friendly staff

Stayed 1 night in Dec 2020

4/5 Good

Abdul

21 Dec 2020

Stayed 1 night in Dec 2020

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Overview of Islamabad Serena Hotel

Photo gallery

Islamabad Serena Hotel

4.3/5 Excellent

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Executive Club King

Deluxe Twin Room

Junior Suite

Presidential Suite

Executive Club Twin

Deluxe Double Room

Executive Suite

About this area

Islamabad

What's nearby

Getting around

Restaurants

About this property

Islamabad Serena Hotel

Awards and affiliations

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Overall score and ratings

Excellent

4.5/5

4.4/5

4.7/5

4.5/5

5/5 Excellent

Verified traveller

5/5 Excellent

Verified traveller

5/5 Excellent

Atif

Best hotel in Pakistan.

5/5 Excellent

Adnan

4/5 Good

Abdul

Stay in the know with the Expedia app