Novotel Aachen City

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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Novotel Aachen City

UNESCO Sustainable Travel Pledge

Novotel Aachen City

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Peterstr. 66, Aachen, NW, 52062

Explore the area

  • Popular LocationAachen Cathedral10 min walk
  • Popular LocationCarolus Thermen Bad Aachen11 min walk
  • Popular LocationRWTH Aachen University14 min walk
  • AirportMaastricht (MST-Maastricht - Aachen)36 min drive

Choose dates to view prices

About this area

Aachen

Located in Aachen-Mitte neighbourhood, Novotel Aachen City is connected to a shopping centre. Eifelsteig and Mergelhof Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Aachener Zoo and Dreilaendereck. Travelling with kids? Consider Vaals Labyrinth and Continium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • St. Nikolaus Church - 6 min walk
  • Eurogress Aachen - 8 min walk
  • Aachen Cathedral - 10 min walk
  • Carolus Thermen Bad Aachen - 11 min walk
  • RWTH Aachen University - 14 min walk

Getting around

  • Aachen (XHJ-Aachen Central Rail Station) - 15 min walk
  • Maastricht (MST-Maastricht - Aachen) - 35 min drive

Restaurants

  • Pi Pa Sa - 2 min walk
  • Justus K - 3 min walk
  • Katzencafé Milou - 3 min walk
  • Damas Tor - 4 min walk
  • Ozaki - 4 min walk

About this property

Novotel Aachen City

Family-friendly hotel connected to the convention centre in Aachen-Mitte, walk to Aachen Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 154 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Aachen City offers 154 forms of accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 14 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Playground
  • Shopping

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 291 out of 679 reviews
5 - Excellent 43%
Rating 4 - Good. 320 out of 679 reviews
4 - Good 47%
Rating 3 - Okay. 46 out of 679 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 679 reviews
2 - Poor 1%
Rating 1 - Terrible. 12 out of 679 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay
Very helpful staff. Good location to see the centre of town but the area does not seem nice late at night.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel it’s ok, but the service wasn’t the best
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Aachen
Good, efficient, clean hotel. The parking downstairs is very helpful. Good location, 10 min walk from old city and shopping street (the street you walk is not that pleasant though)
Stayed 1 night in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021