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Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 299 out of 645 reviews
5 - Excellent 46%
Rating 4 - Good. 274 out of 645 reviews
4 - Good 42%
Rating 3 - Okay. 48 out of 645 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 645 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 645 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel on the outskirts of the city. Small but decent breakfast. Poor coffee. Room cleaning could be better since they shouted their cleaning credentials everywhere in the hotel.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was good.Room was clean and bed was comfortable. Restaurant was apparently open but it was not evident as there were no staff around in the open plan bar and restaurant . The tables looked like they were set up for breakfast! Reception staff were extremely busy with about 20 people waiting to check in so unable to ask. The receptionist told us the next day when we checked out that the restsurant was open 4-10pm. At 6pm there were no one in the area eating, no staff around in the bar area or table area. So we assumed it was closed. The receptionist apologised and said she would speak to her colleague and let us off the parking fee.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020