Compare and book 5 Star hotels in Florida Keys, United States of America

"Ok so couple issues! We luv Checca but this time was just meh! 1)So not huge issue but while fishing hook came off only had use one rod for more than half of time. When returned we advised situation and personnel clearly to bust to be bothered. It’s not about the cost issue it comes down to basic customer service issues! For a place like this and for the rates they charge the experience should be close to spectacular! 2) food? Hmm where do I begin? Normally we would never complain and say sometimes it’s part of it, but when there’s an issue more than once it’s not a fluke! Service at pool and beach always busy. Not really staff or server isssue, but if your waiting an hour -1hr 30mins for food that’s an issue. When you wait that long and it’s cold! That’s another issue. When it’s cold and u get FF that are never good cold, when they arrive looking like they were basted in oil soggy dripping with lifelessness especially when that’s all u order sides of fries? Really how hard is it to fry fries? B4 responding my family owned and operated seafood and steak restaurants for 30 years and I worked every station often so I know the answer! 3)so golf in pretty ruff shape from tools to use to maintenance of the course. I know it’s a luxury item not professional course etc but it should still be maintained with a standard that it clearly isn’t! 4) the mattresses in the bedroom were toast! You sank well I could continue but I’m just not going to! This trip sadly not a great experience "

"The place is awesome but food ordinary. Staff is really nice. Really clean, amazing view. "