Compare and book 4 Star hotels in Vietnam National Village for Ethnic Culture and Tourism, Hanoi

"Very very bad experience. My booking was cancelled even though i have received confirmation from expedia and payment has been made. The staff claim that the cancellatiob is due to non payment and they are unwilling to contact expedia and we got to sort out the issues ourselves despite us showing evidence that payment has been made. We got to make a long distance call to expedia and like usual, they will put you on hold. After back and forth for almost 2 hours. The issue is rectified with the...

"Our room was very spacious, but basic. No frills at all. The heated pool was lovely, but after swimming peacefully for about 15 minutes my husband joined me and so did a staff member. She sat on a chair and did a speaker phone call with family (including an excited, screaming child) and ruined the whole peaceful o space. We wound up leaving and he didn’t swim because it was just awkward. A shame because that’s why we chose this hotel. The woman at the restaurant was amazingly kind. Overall it...

"Great for small children"

"No spa, pool was empty, air conditioning didn’t work in our room so had to move. The bathroom flooded when the shower was used. Our door key didn’t work but we had to report it three times before it was fixed. Very tired and run down building eg. A cupboard in the restaurant area had a door held on with sellotape . The water dispenser wasn’t replaced in the restaurant area. But the staff were really helpful fixing the things they could fix and helping us with flight information. Across the...