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It still gives me the same nice feeling after having started staying here repeatedly since 20 years ago. The clean and well furnished room, the ever helpful staff with their customary hospitality and service standard.
A large hotel with many restaurants and facilities. Staff most helpful and engaged in conversation in English to the best of their ability. Stayed in an executive level room,level 27 with wonderful views of Kobe. The executive lounge was well stocked as well. Well worth the extra charge for the room ...
Small and a bit quirky, but wonderful staff. European flavor to decor and ambiance. Had breakfast there once, but saved the $20. other days and ate out.
We had the garden view room and it overlooks trees at the back. Very peaceful and quiet. The amazing experience was the dinner and breakfast in a private dining area. The food is amazingly delicious, well laid out and huge portions. Kaiseki dinners are expensive in general but this ryokan’s was actually ...
Spa facilities are so nice. Nice and clean room. Services are up to expectations but not beyond. Location is not very convenient. View is good but not gorgeous.
Extra bed was roll out mattress on floor that had to be made up. Breakfast was reasonable facilities considered standard reastaurants in area not open for long last orders 9pm.
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