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ITS A HISTORIC HOTEL STAFF VERY NICE BUT PROPERTIES HAVE MINIMUN STAFF SAME EMPLOYEES DOING 3 DIFFERENT KIND OF JOB TO SAVE MONEY BUT THEY MADE MANY MISTAKES ON ROOM SERVICE I WONT BLAME THE STAFF CAUSE THE MANAGEMENT TS RESPONSIBLE TO HAVE ENOUGHT HELP FOR BETTER SERVICE ALSO MY ROOM WAS PRETTY ...
I only interacted with three people at the front desk during our stay, from check in to check out. Only one out of three of them was pleasant. Had I not had any interaction with them everything would have been excellent. Beautiful hotel with great restaurants around it.
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