Mexico City Hotel Guide - 3 stars Hotels in Mexico City, Mexico

just to stay close to airport and avoid the stress of mexico traffic. tv did not work overall ok

Hotel is well located, but doesn't have AC or Ironing table. Comfy bed, big room and big bathroom. Furniture feels outdated.

only negative, no housekeeping staff after 5pm, and no facecloths, and no kleenex in rooms.

Very clean and modern. AC was a little noisy but everything else outweighed it. The hotel is connected to a mall which was very convenient and a cross the street was a grocery center. The complimentary breakfast was amazing. Very good experience.

this is in the Center of a few night clubs, however you can hardly tell. Not noisy.

I have Been staying here for the last year coming every two months for personal business and this hotel has been like home to me.

We came late in to the night and I called to make sure my reservation was still open. The personal was help full and kind.

I had lost my card and notified it to the hotel at arrival. The staff had already confirmed the card with the details Expedia provided and asked me to sign the voucher as a guarantee for the first night since I tried to pay in USD but the attendant said that I had to pay in MXN and that I could exchange the money after 11am as it was a non-working day. I had to walk a lot to find where to exchange money as the two places suggested by hotel staff were closed. Since I have a MasterCard debit, I received a debit in my account. I noticed it later as I arrived at 1am due a two-hour delay in the flight. When I returned to the hotel to pay, I found out that the exchange rate used by the hotel is determined it and it is more similar to the one used to sell USD instead of using the one for buying them. I was really disappointed as the attendant couldn’t explain me the reason, because she tried to pretend she could change it, and in general for her inaccurate answers. I asked to charge me the rate in MXN and the answer was that they didn´t know anything about Expedia rates. I paid the amount in MXN and then asked to reverse the charge they had made in my card, as she didn´t accept I only pay one night in cash since the first one had been already charge to my bank account. Her proposal then was to charge one cent instead on reversing it completely for me to receive the credit in my bank account more quickly. I didn´t accept. This time included somebody called a supervisor that helped

The hotel is nice for the price the problem is the area where is located. Not very safe looking.

Hotel has a good location and very helpful staff. If you are a light sleeper, ask for a room on the interior rather than street side ( like. 519 or 619 ). Any issues raised with staff were immediately addressed.