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Mercure Miyagi Zao Resort & Spa
4.0 star property

Ski-in/ski-out hotel with a full-service spa

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your current months are May, 2024 and June, 2024.
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June 2024

Mercure Miyagi Zao Resort & Spa

Photo gallery for Mercure Miyagi Zao Resort & Spa

Public bath
Public bath
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Overview of Mercure Miyagi Zao Resort & Spa

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is £52
Price available on 17/5/2024

Explore the area

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916
  • Popular LocationTogatta Onsen1 min walk
  • Popular LocationMt. Zao15 min drive
  • Popular LocationOkama Crater19 min drive
  • AirportSendai (SDJ)54 min drive
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Room options

View all photos for Classic Room, Japanese style, 4 futon beds

Classic Room, Japanese style, 4 futon beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 4 Single Futons

View all photos for Privilege, Room, 3 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 3 Single Beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 6
  • 3 Single Beds

View all photos for Classic Room, 1 Single Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Single Bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Sofa bed - single
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 2 single beds and 3 futon beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds, Mountain view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds, Mountain view

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Classic Room with 2 Single Beds, 1 Sofa Bed, 1 Extra Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 Single Beds, 1 Sofa Bed, 1 Extra Bed

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room with 2 Single Beds and 1 Extra Bed, Dog-Friendly

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 Single Beds and 1 Extra Bed, Dog-Friendly

  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege Room with 2 Single Beds and 1 Extra Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 Single Beds and 1 Extra Bed

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, Japanese Style, 2 Single Beds and 3 Futon Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Privilege Junior Suite, Japanese-Western Style, 2 Single Beds and 3 Futon Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Junior Suite, Japanese-Western Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Classic Room with 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About the area

Zao

Mercure Miyagi Zao Resort & Spa is located in Zao. Miyagi Zao Kokeshi Doll Hall and Yajiro Kokeshi Village are cultural highlights, and some of the area's landmarks include Sumaru House and Shiroishi Castle. Looking to enjoy an event or a game while in town? See what's going on at Sportsland SUGO. Spend some time exploring the area's activities, including skiing and snowboarding.
Visit our Zao travel guideOpens in a new window

What's nearby

  • Togatta Onsen - 1 min walk
  • Mt. Zao - 15 min drive
  • Zao Fox Village - 17 min drive
  • Okama Crater - 19 min drive
  • Zao Hot Springs Ski Resort - 41 min drive

Getting around

  • Shiroishizao Station - 39 min drive
  • Sendai (SDJ) - 60 min drive

Restaurants

  • 割烹会席料理まほろば - 3 min drive
  • ZAO BOO - 2 min drive
  • 808.mini - 2 min drive
  • 中華亭分店 - 5 min drive
  • 蔵王そば新楽 - 2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Upscale hotel
Take advantage of an indoor mineral hot spring (onsen), a garden and a playground at Mercure Miyagi Zao Resort & Spa. With amenities such as ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a massage, aromatherapy or a body treatment. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, hot springs on-site and multilingual staff
  • Smoke-free property, luggage storage and a 24-hour front desk
Room features
All 312 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • TVs with satellite channels
  • Fridges and housekeeping

All-inclusive details

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • moritosoyokaze

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Playground
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference centre (7,190 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Is Mercure Miyagi Zao Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Miyagi Zao Resort & Spa?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Mercure Miyagi Zao Resort & Spa on 17 May 2024 start from £52.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Miyagi Zao Resort & Spa?

Self-parking is free at this property.

What time is check-in at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Miyagi Zao Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Miyagi Zao Resort & Spa located?

Set amidst the mountains, this ski-in/ski-out hotel in Zao is within 1 mile (2 km) of Togatta Onsen, Zao Quasi-National Park and Miyagi Zao Kokeshi Doll Hall. Zao Dairy Farm and Takimidai Lookout are also within 3 miles (5 km).

Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 172 reviews" "
Rating 8 - Good. 76 out of 172 reviews" "
Rating 6 - Okay. 27 out of 172 reviews" "
Rating 4 - Poor. 12 out of 172 reviews" "
Rating 2 - Terrible. 5 out of 172 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khan

Stayed 2 nights in Aug 2023

10/10 Excellent

Yasuo

Stayed 2 nights in Nov 2023

10/10 Excellent

Yuk Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店遠離市區，自駕較方便，車位足夠。酒店員工有禮貌，主動幫忙查詢問題。房間空間十足，設施不錯。温泉有室內及室外共3個，浸浴不會太擠迫。一泊兩食的自助餐款式多，質素有保証。總括而言，以此價位並包兩餐，性價比超值。
Stayed 1 night in Nov 2023

8/10 Good

AKIKO

Stayed 1 night in Oct 2023

6/10 Okay

KEIICHI

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place if attending racing at Sportsland Sugo.
Stayed 1 night in Sep 2023

8/10 Good

Swamynathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth money.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
Stayed 1 night in Jul 2023

10/10 Excellent

Gonapathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023