Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Students
by A verified traveller

Difficult phoning

Posted 22-Jun-2015
Pros: The hotel was conveniently placed to my meeting venue.
Cons: Mobile phone signal could be better and thicker walls would be good so that people in the corridor don't appear so loud.
Location: The hotel is on a main route into Leeds and the universities. Headingly is a lovely suburb with good restaurants.
The hotel was fairly comfortable and clean. I arrived late and left early so this was all I needed. However, ringing out was a nightmare. There was no mobile phone coverage and the hotel did not have a normal STD code for people to ring in without charge. I ended up using the hotel phone to speak briefly to my husband which I would normally never do.
1 out of 5
by A verified traveller

Posted 11-Jun-2015
Cons: Everything needs a refit
Old, tired and rude staff. Rooms mostly old and need updating. Charging for the gym is ridiculous if your staying at the hotel. Noisy and indifferent
2 out of 5
by A verified traveller from cle

The toilet ran all night!

Posted 10-Jun-2015
I stayed at this hotel as it was near the airport and I had heard good things about the restaurant. The food was nice however our hotel room was horrible! It smelt horrid, the walls were dirty as was the carpet. The bathroom had mould and the toilet ran constantly throughout the night. I would not stay here again! One good point was a friendly young man on the reception who offered to help us with our bags early the morning we checked out.
4 out of 5
for Everyone
by A verified traveller from Twickenham

Tour of Yorkshire Trip

Posted 04-May-2015
Pros: Clean and tidy
Pleasantly surprised. Good clean hotel. Pub food was great. Only complaint is that breakfast and Starbucks open too late in the morning.
3 out of 5
by A verified traveller

Dusty Room and Poorly presented

Posted 28-Apr-2015
Dusty Room, please look at behind the TV and behind the lamps, the room on the second day was not vacummed, as i left a peice of thread on the floor and that tread was there the day after.
4 out of 5
for Everyone
by A verified traveller

Easter weekend break

Posted 06-Apr-2015
Overall we had a good stay. Great to have access to the pool & gym both of which are excellent. Staff were friendly upon checking in. We had booked a family room & discovered a children's activity pack & Easter egg left for us in the room which was a nice touch. Children had a double sofa bed which dipped greatly in the middle though our bed was comfortable. TV reception was poor but did not complain as we didn't really watch it. Good variety of choice at breakfast & though not offered poached eggs were cooked upon our request. Overall a good experience.
5 out of 5
for Everyone
by A verified traveller from Surrey

Posted 02-Apr-2015
Pros: The gym and the pool, the choice of eating and drinking options, very comfortable room
Cons: The service in the restaurant is always slow, although the staff are frindly and the food is always good, there always seems to ba long wait
Location: Was staying on business so did not really get a chance to look at the things to do nearby but it seems a nice area and close to the city centre
Very nice room, well maintained and comfortable. Excellent leisure facililities on site with friendly staff. Good food in the restaurant, and nice choice of food and drink options
4 out of 5
for Everyone
by A verified traveller from Aberdeen

Family reunion

Posted 28-Mar-2015
Pros: Location and service.
Cons: Air conditioning in the bedrooms. Kids play area.
Location: Handy location provided that you have a car. Many local attractions still closed at this time of year.
All the staff are exceptionally efficient and friendly. The bar meals were well prepared and service was pretty quick despite the bar being packed when we ate there. The service in the restaurant was similiarly friendly and efficient: the menu was interesting and the food was well prepared. The prices in both the bar and the restaurant are pretty reasonable. Generally got the impression that the hotel is well run which is reflected in the demeanor of the staff. On the downside, we had three rooms. 2 were fine but one was unbearably hot with no way of cooling it down and the occupants found it quite uncomfortable and sleeping was a challenge. Parking is plentiful but could be a problem if the hotel is full as there is a well attended gym, lots of events and there are other reasons to bring folk to the venue.
5 out of 5
for Business Travellers

This traveller left a rating score only Posted 23-Mar-2015 on Hotels
4 out of 5
for Families
by Debbie

This traveller left a rating score only Posted 20-Mar-2015 on Hotels