Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from w

Nice hotel and really helpful staff.

Posted 01-Sep-2014
Would definitely stay again, nice big rooms with all facilities. Nice friendly staff nice food.
4 out of 5
Recommended
for Everyone
by A verified traveller from essex

Good place to stay for a short city break

Posted 27-Aug-2014
Price good, breakfast good. Hotel in parts a little tired. Should have ventilation in the bathrooms, our room it was blocked. Hotel rooms very warm, air con would be nice. Overall good value for what we paid
2 out of 5
by A verified traveller from telford uk

Terrible service. Don't go - except for the golf.

Posted 02-Aug-2014
Pros: Location and golf course
Cons: Restaurant needs updating and service is appalling.
Location: Right opposite Stanley park. Good location. Set back so not in the middle of the attractions which is what we wanted.
Rooms small and too hot Restaurant appalling. Needs updating. Staff service poor. Queues all the time esp breakfast and evening on a Sunday. Food very average. Complained. Reception asked if I would like someone to call me for feedback. I said yes. Been back nearly a week and no phone call.
4 out of 5
Recommended
for Everyone
by A verified traveller from i

Nice hotel, good amenities, fab location

Posted 21-Jul-2014
I stay here regularly apart from the cleaners who can be annoying when they knock on your door although the do not disturb sign is on the day I always have a pleasant stay
4 out of 5
Recommended
for Everyone
by A verified traveller from Gold Coast Australia

Excellent hotel with all health club facilities..

Posted 19-Jul-2014
Pros: Our updated room was fantastic beautiful What I did like about this hotel everything for our stay was here for us under one roof. Gym, pub, restaurant
Cons: I thought reception and a few of the public areas were looking a little tired and worn..
Location: We chose this hotel because of proximity to Horsforth where family lives, but it is in a very good suburb of Leeds.
We were a party of 4 adults re visiting our home town of Leeds from Australia..I was previously a member of the health club so knew the facilities in that department were good. Excellent full English breakfast, great place for family to visit us and meet up in pub Found the staff very friendly and helpful and already planning to visit again next year when visiting Leeds..Found hotel situated in a lovely pleasant quiett area but yet convenient for our visit to Leeds City Centre, York, and Dales and Harrogate...We enjoyed the convenience of being able to get something to eat in the pub whilst having a drink..Will definitely stay here again..
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Although not perfect, we would stay again

Posted 15-Jul-2014
Pros: Pool, gym, cleanliness, breakfast, room, friendly staff, big car park (although we did not use it)
Cons: Attention to detail, air flow throughout hotel, tv in room, credit card surcharge
Location: Headingley, near uni. Easy to get into Leeds centre by bus, and all attractions of Leeds. We travelled to York one day.
Our room was hot and airless. The weather was hot & close but the rooms were far more stuffy than that. To make matters worse, the hotel have thoughtfully fitted restrictors to prevent you from opening the windows by more than a crack. Although we were upstairs at the back of the hotel, the noise from outside went on pretty late into the Friday evening. We arrived during a wedding party and the atmosphere was raucous, noisy and somewhat chavvy. Although fullsome, the organisation for breakfast lacked attention to detail. We were served tea & coffee but we had to ask for milk and glasses for juice. These are trivial in our view and not really a problem. The hotel room telly only had a few channels and the picture quality was awful. They have a surcharge of £2.50 if you use a credit card to pay the bill. We were not told, but my husband had read the small print. On the plus side: If you're a sporty type, you will be well you will be well served at this hotel. In the basement, there is a superb pool.and gym complex that is available for residents. Generally the service was very friendly although it felt inefficient. Although we had to wait a few times to get attention, we did not feel that it was seriously lacking. All in all, it's a formulaic commercial hotel with a good gym and pool. It is well located in a quiet residential area on the Northern outskirts of Leeds. It is well connected with Headingley and the City Centre. Would we stay there again? Yes.
5 out of 5
Recommended
for Everyone
by A verified traveller from york

Good short stay

Posted 13-Jul-2014
Great welcome at reception. Helpful and friendly. Atr in the vitos.. great service from a nice team and the food was excellent.. good value for money and nice wine
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel with excellent facilities

Posted 11-Jul-2014
Pros: Gym and pool facilities were excellent
Perfect for my stay in Leeds. Situated just off the ring road allowed easy access to all routes and close enough to city centre
3 out of 5
by A verified traveller from UK

Not really enough space for a family

Posted 06-Jul-2014
The hotel was welcoming and the staff really helpful. The pool was good, and very clean, although the swimming lessons restricted things somewhat. The rooms were rather warm, but because it is in a fairly quiet area of Leeds you can open the window. The main issue was the bed for the children, a sofa bed with a very thin mattress, would be ok for one or maybe two small children but not really suitable for young teens, and certainly not two older children.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel, comfy bed but too hot in the room

Posted 08-Jun-2014 on Hotels.com
The room was too hot overnight (start of June), even with the windows open as far as they would go, which was not very far. There didn't appear to be any air conditioning. Otherwise, the hotel was nice and clean with a great gym and pool. The restaurant was a little on the expensive side.