Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Dusty Room and Poorly presented

Posted 28-Apr-2015
Dusty Room, please look at behind the TV and behind the lamps, the room on the second day was not vacummed, as i left a peice of thread on the floor and that tread was there the day after.
4 out of 5
Recommended
for Everyone
by A verified traveller

Easter weekend break

Posted 06-Apr-2015
Overall we had a good stay. Great to have access to the pool & gym both of which are excellent. Staff were friendly upon checking in. We had booked a family room & discovered a children's activity pack & Easter egg left for us in the room which was a nice touch. Children had a double sofa bed which dipped greatly in the middle though our bed was comfortable. TV reception was poor but did not complain as we didn't really watch it. Good variety of choice at breakfast & though not offered poached eggs were cooked upon our request. Overall a good experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Surrey

Posted 02-Apr-2015
Pros: The gym and the pool, the choice of eating and drinking options, very comfortable room
Cons: The service in the restaurant is always slow, although the staff are frindly and the food is always good, there always seems to ba long wait
Location: Was staying on business so did not really get a chance to look at the things to do nearby but it seems a nice area and close to the city centre
Very nice room, well maintained and comfortable. Excellent leisure facililities on site with friendly staff. Good food in the restaurant, and nice choice of food and drink options
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Aberdeen

Family reunion

Posted 28-Mar-2015
Pros: Location and service.
Cons: Air conditioning in the bedrooms. Kids play area.
Location: Handy location provided that you have a car. Many local attractions still closed at this time of year.
All the staff are exceptionally efficient and friendly. The bar meals were well prepared and service was pretty quick despite the bar being packed when we ate there. The service in the restaurant was similiarly friendly and efficient: the menu was interesting and the food was well prepared. The prices in both the bar and the restaurant are pretty reasonable. Generally got the impression that the hotel is well run which is reflected in the demeanor of the staff. On the downside, we had three rooms. 2 were fine but one was unbearably hot with no way of cooling it down and the occupants found it quite uncomfortable and sleeping was a challenge. Parking is plentiful but could be a problem if the hotel is full as there is a well attended gym, lots of events and there are other reasons to bring folk to the venue.
1 out of 5
by A verified travellerfrom Bridgend

Posted 19-Mar-2015
Pros: Staff only
Cons: Interior has been left to go old and shabby
Door broken, dirty carpets shabby bath, waited to moved for 3 hours totally waste of money overpriced crap
2 out of 5
by A verified travellerfrom Hailsham

Travelodge in disguise

Posted 14-Mar-2015
Pros: It had a Starbucks
Cons: Room standards ...ddf need of modernising and cleaning
Location: Not much but this was a business trip so I didn't care...
If you don't pay for the upgrade of room you get a very basic..paper thin wall room (I was woken by the phone of the guy next door at 5am...his phone was on vibrate!!) vey dull...very basis... Found hairs on bathroom floor def not my own.. Horrid
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Coast

Two Night Stay

Posted 13-Mar-2015
Pros: Fulfilled all our requirements. Well positioned for public transport, good car parking facilities, good clean room, good restaurant for both breakfas
Cons: TV choices were not wonderful.
Location: Headingly is nearby but realistically this would be a base to escape from the busy city centre.
Chose Urban Village as we were attending a meeting in city centre. Easy check in and reception staff obliging and helpful.
3 out of 5
by A verified traveller

Overpriced

Posted 07-Mar-2015
My husband and I went to see Lionel Richie in Leeds on Wednesday 04/03/15 we booked into to urban village Leeds north it cost £159 B&B which we thought was a lot, but everywhere was booked up, so with to concert being on expected to pay abit more! but have stayed in urban village resorts in the past and have been happy.. The guy that checked us in was very helpful.. We got to our room (room 102) and it was like walking into an old travel lodge on a motorway!! not like we've stayed in before.. on the bright side the breakfast was very nice
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good facilities, restaurant awful and overpriced

Posted 20-Feb-2015
Pros: Bed was comfortable.
Cons: Restaurant food - and restaurant management.
This hotel is fine - 'damned with faint praise', as one might say. It's comfortable, reasonably clean if you don't look too closely around the edges and lots of parking. But it could be so much better. The main problem is the restaurant. The waiting staff - apart from the young man with dark curly hair who was very efficient on Wednesday 18th evening - are pretty useless. The waitress volunteered to bring our drinks and olives straight away - and then forgot both. The manager clearly couldn't care less. When we entered the virtually empty restaurant and were told there was a 20 minute wait for a table, we must have looked surprised because we were then told it was because there were currently lots of room service orders. Yes, I can see that these are 'invisible' diners, but nevertheless, it didn't look good. Having eaten in the restaurant however, I can see why people chose to eat in their rooms. Anyway, the food was clearly microwaved - no boiled potatoes ever get that hot naturally - and I fail to see how any chef can ruin a roast tomato - but they did. My advice, stay here, but eat elsewhere, at least for dinner. Breakfast was better, but probably the in-house Starbucks is a better bet!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 31-Jan-2015 on Hotels.com