Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Wolverhampton

Not what I expected

Posted 24-Nov-2014
Pros: Staff were polite and tried to be helpful. Position just outside Leeds was good for us.
Cons: Soundproofing, general maintenance, refurbishment of rooms.
Location: Location was good, easy access to Leeds and surrounding area.
Only stayed one night, but it unfortunately happened to coincide with a wedding party. We were kept awake by a loud disco. When we complained to the front desk they did tell them to turn it down, unfortunately the D.J. thought it amusing to turn it up! It ceased at 1:00 am. On entry to the room noticed window would not close securely. They sent someone up, but he could not fix it. Did not feel safe. They could not put us in another room as the hotel was full. Room otherwise was ok but bathroom was tired and not planned well. Floor tiles were loose and grouting was gone in places, extractor fan did not work, trim under sink was loose and hanging down, flush handle and hot water tap could not be accessed properly due to positioning design. Shower was good. We did not have time to use the pool or other amenities. On exit they did give us a refund on the cost of our breakfast due to the problems we had had.
5 out of 5
for Everyone
by A verified travellerfrom Skipton

Great stay at Urban Village Leeds North

Posted 18-Nov-2014
Pros: Everything!
Cons: Can't think of anything.
Location: Very easy to get to by car and only 10 minute taxi ride into Leeds centre.
Staff really helpful. Facilities were great. Really enjoyed the entertainment in the Tavern on Saturday Evening. Cannot fault our stay in any way. Very convenient hotel for shopping in Leeds- only £7.50 taxi fare in to the centre. Beautiful hotel grounds made even more special by seeing deer in them at night! Great to have a choice of places to eat and all were very reasonably priced. Will certainly be back again.
3 out of 5
for Everyone
by A verified travellerfrom cheshire

Good Location for Leeds centre

Posted 20-Oct-2014
Hotel was comfortable. Unfortunately our room was right at the back which was a long walk with a baby in tow. No hot water in morning.
3 out of 5
for Business Travellers
by A verified travellerfrom Devon

Good location in Leeds

Posted 14-Oct-2014
Pros: Ben on Reception
Cons: Checking room was made up properly Morning staff looked rather shabby and unkempt Windows need to open more
Location: Not sure as I was there for only 1 night on business
I have stayed in Village resorts before and been very pleased however this one disappointed slightly. The room hadn't been made up properly and it was really hot. The morning staff were less than "engaging" and my taxi that I had booked was 25 minutes late. However, Ben on reception the evening I checked in was fantastic and very welcoming so all was not lost. Will try them again.
4 out of 5
for Everyone
by A verified travellerfrom Manc

Comfy beds

Posted 13-Oct-2014
Value for money & they threw in an upgrade (ie a sofa). Beds were v comfy. Good night's sleep
4 out of 5
for Everyone
by A verified traveller

Self contained hotel close to Universities

Posted 07-Oct-2014
Pros: Swimming pool. Coffee shop.
Cons: The bedroom was in need of refurbishment.
Location: Handy for University and close to Ring Road.
An enjoyable weekend close to Leeds Met. University. Room of average quality but rest of Hotel facilities were good. Excellent swimming pool and Spa. Coffee Shop very useful. Staff very friendly and helpful.
4 out of 5
for Everyone
by A verified travellerfrom blackpool

Welcoming sight after a day on the peaks

Posted 06-Oct-2014
Despite looking bedraggled we were welcomed without prejudice. Clean room, bath needed to be hotter but the room had everything we wanted. Spa/gym brilliant and breakfast was hot, fresh and varied. Will stay again but hopefully at a cheaper price. £119 is 30 quid too much.
5 out of 5
for Everyone
by A verified travellerfrom Bristol

Good for town and country

Posted 22-Sep-2014
Great reception experience. Room as described with extras of access to pool, gym and all classes. Nice restaurant and bar with local feel and good bar menu. Room was a little hot but guess hotel anticipated this and a fan was in room. Would def recommend
1 out of 5
by A verified travellerfrom s

Forget it

Posted 18-Sep-2014
The room was like a sauna, excessively hot and no way of cooling it down. No A/C, no extractor fan in the bathroom. The same complaint came from everyone in our large group staying at the hotel to attend a wedding. Ate in the restaurant - awful, tasteless food, mass prepared elsewhere and warmed up. Who ever had green creme brûlée?? A number of the group were ill following the meal. Refused to stay our second booked night even though we had paid for it, did the staff care?? Not a jot!!
4 out of 5
for Everyone
by A verified travellerfrom w

Nice hotel and really helpful staff.

Posted 01-Sep-2014
Would definitely stay again, nice big rooms with all facilities. Nice friendly staff nice food.