Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from cheshire

Good Location for Leeds centre

Posted 20-Oct-2014
Hotel was comfortable. Unfortunately our room was right at the back which was a long walk with a baby in tow. No hot water in morning.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Devon

Good location in Leeds

Posted 14-Oct-2014
Pros: Ben on Reception
Cons: Checking room was made up properly Morning staff looked rather shabby and unkempt Windows need to open more
Location: Not sure as I was there for only 1 night on business
I have stayed in Village resorts before and been very pleased however this one disappointed slightly. The room hadn't been made up properly and it was really hot. The morning staff were less than "engaging" and my taxi that I had booked was 25 minutes late. However, Ben on reception the evening I checked in was fantastic and very welcoming so all was not lost. Will try them again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Manc

Comfy beds

Posted 13-Oct-2014
Value for money & they threw in an upgrade (ie a sofa). Beds were v comfy. Good night's sleep
4 out of 5
Recommended
for Everyone
by A verified traveller

Self contained hotel close to Universities

Posted 07-Oct-2014
Pros: Swimming pool. Coffee shop.
Cons: The bedroom was in need of refurbishment.
Location: Handy for University and close to Ring Road.
An enjoyable weekend close to Leeds Met. University. Room of average quality but rest of Hotel facilities were good. Excellent swimming pool and Spa. Coffee Shop very useful. Staff very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from blackpool

Welcoming sight after a day on the peaks

Posted 06-Oct-2014
Despite looking bedraggled we were welcomed without prejudice. Clean room, bath needed to be hotter but the room had everything we wanted. Spa/gym brilliant and breakfast was hot, fresh and varied. Will stay again but hopefully at a cheaper price. £119 is 30 quid too much.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Good for town and country

Posted 22-Sep-2014
Great reception experience. Room as described with extras of access to pool, gym and all classes. Nice restaurant and bar with local feel and good bar menu. Room was a little hot but guess hotel anticipated this and a fan was in room. Would def recommend
1 out of 5
by A verified traveller from s

Forget it

Posted 18-Sep-2014
The room was like a sauna, excessively hot and no way of cooling it down. No A/C, no extractor fan in the bathroom. The same complaint came from everyone in our large group staying at the hotel to attend a wedding. Ate in the restaurant - awful, tasteless food, mass prepared elsewhere and warmed up. Who ever had green creme brûlée?? A number of the group were ill following the meal. Refused to stay our second booked night even though we had paid for it, did the staff care?? Not a jot!!
4 out of 5
Recommended
for Everyone
by A verified traveller from w

Nice hotel and really helpful staff.

Posted 01-Sep-2014
Would definitely stay again, nice big rooms with all facilities. Nice friendly staff nice food.
4 out of 5
Recommended
for Everyone
by A verified traveller from essex

Good place to stay for a short city break

Posted 27-Aug-2014
Price good, breakfast good. Hotel in parts a little tired. Should have ventilation in the bathrooms, our room it was blocked. Hotel rooms very warm, air con would be nice. Overall good value for what we paid
2 out of 5
by A verified traveller from telford uk

Terrible service. Don't go - except for the golf.

Posted 02-Aug-2014
Pros: Location and golf course
Cons: Restaurant needs updating and service is appalling.
Location: Right opposite Stanley park. Good location. Set back so not in the middle of the attractions which is what we wanted.
Rooms small and too hot Restaurant appalling. Needs updating. Staff service poor. Queues all the time esp breakfast and evening on a Sunday. Food very average. Complained. Reception asked if I would like someone to call me for feedback. I said yes. Been back nearly a week and no phone call.