We have found that the Copthorne Hotel provides us with a final bonus to our trips to visit relatives in England. We return our rented car to the airport, check in to the hotel for a final night in pleasant surroundings, and catch our return flight home without the anxiety of trying to do it all the day of our return. The peaceful atmosphere of the hotel gives no indication of its closeness to Gatwick airport.
Huge room for the 4 or us. The pull-out sofa was not so comfortable for the children. There was a mix-up on the bill as we were invoiced for food and drinks we didn't have. However, the hotel staff were very good about reversing the charges and gave us the internet for free. Wifi was expensive (although it was eventually reversed as mentioned earlier). Most hotels have complimentary Wifi and is becoming the norm, so to have to pay for Wifi was somewhat disappointing. The room was beautiful in appearance and the property is both beautiful and unique.
I have to say if our experience was anything to go by then the return after the holiday was not as good as the way from the hotel. My mobile phone had run out of charge on holiday and stupidly i had not taken a charger however I assumed we would be able to easily contact the taxi firm from Gatwick after collecting baggage. Unfortunately there were no public phones working at the airport and non of the other taxi firms who have "offices" within the airport building would help other than to charge £16+ for the lift to Effingham Park. None of the "booked" taxis would phone to base to get a taxi to come and pick us up. We were warned that it would have been a hours wait for a taxi, had we been able to phone for a car anyhow. We resolved the problem ourselves in the end but it was not easy and cost a lot more than the £11 it should have..
I knew the hotel from 20 years ago. It was still wonderful. The staff were fantastic. A Scottish lady served us at the bar, she was attentive, welcoming, funny and just what we needed. The room was gorgeous, the sloping floors, the fires, the wooden panelling all stunning. Just marvelous!
Vanessa from Broadstairs
This unusual and vibrant venue in the centre of this historic county town offers 52 bedrooms all with en-suite bathrooms - …More
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