Located in Lovaina neighborhood, AC Hotel General Álava by Marriott is connected to the convention center. Armory Museum of Alava and Museo Diocesano de Arte Sacro are cultural highlights, and some of the area's attractions include Anillo Verde and Museo de Ciencias Naturales. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena.
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
Vitoria (VIT) - 10 min drive
Restaurants
Panaderia - Pasteleria Diago - 4 min walk
Toba's Tavern - 4 min walk
Bar Batela - 4 min walk
Aupa - 5 min walk
Goliat - 4 min walk
About this property
AC Hotel General Álava by Marriott
At AC Hotel General Álava by Marriott, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. In-room WiFi (surcharge) is available to all guests, along with a gym and a business centre.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
Smoke-free property, multilingual staff and a front desk safe
Meeting rooms, a 24-hour front desk and free newspapers
Room features
All 107 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
Sofa beds and cots/infant beds
Bathrooms with free toiletries and hairdryers
Plasma TVs with digital channels
Desks and phones
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: WiFi (EUR 8 per 24-hour period)
Available in some public areas: WiFi (surcharge)
Parking and transport
Parking on site (EUR 17 per day)
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Weekend buffet breakfast available for a fee: EUR 14.30 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
AC Lounge
Things to do
Gym
Family friendly
Cot
In-room sofa bed
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
2,616 square feet of conference space
Business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
9 floors
Building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Cot
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Plasma TV with digital channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14.30 per person
Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)
Self parking fee: EUR 17 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz
Frequently asked questions
Is AC Hotel General Álava by Marriott pet-friendly?
No, only service animals are welcome at the property.
How much is parking at AC Hotel General Álava by Marriott?
Limited spots are available.
AC Hotel General Álava by Marriott Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Kevin
Stayed 1 night in Dec 2022
10/10 Excellent
Michael
5 Jun 2022
Michael
Stayed 1 night in Jun 2022
6/10 Okay
Timothy M
16 Oct 2021
Disliked: Property conditions & facilities
Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR